Job DescriptionLocation: Concord, Ontario
Employment Type: Full-time, On-site
Reports to: CEO
About the RoleBlazesoft is seeking a Chief Operating Officer for its high-growth marketing division.
This is a senior leadership role for a decisive, performance-focused executive who owns both operational and commercial outcomes across our internal brands and external client portfolio. We sell marketing services to clients worldwide, and we are looking for a leader who can drive this business: set direction, build the operational engine, win new business, and be accountable for the division's growth, profitability, and results.
The ideal candidate is strategic, hands-on, and relentless about accountability, speed, and results.
Key Responsibilities - Own and drive the division's day-to-day operations and commercial outcomes-revenue, profitability, and client growth
- Lead and coordinate the full-service portfolio-Media Buying, Organic Growth (SEO, ASO & AI Search), Affiliate Marketing, Social Media Marketing, Brand & Creative Strategy, CRO & Revenue Optimization, Influencer Marketing, and Reputation Management-into a cohesive, high-performing operation
- Own new business and client growth-driving pipeline, pitching, and expanding the external client portfolio
- Manage relationships across the full ecosystem: clients, strategic partners, and contractors, ensuring alignment, quality, and delivery
- Scale service delivery across global markets-the US, LATAM, and Europe-accounting for regional nuance, regulation, and client needs
- Set clear targets, deadlines, and accountability across all teams, and challenge underperformance directly
- Drive AI and automation across campaign management, reporting, content production, and operational workflows to build a durable competitive edge
- Own marketing and commercial performance, turning data into decisive action and reallocating resources toward the strongest-performing services, channels, and clients
- Deliver against core iGaming KPIs-ROAS, CPA, CAC, FTD, player LTV, conversion, and retention
- Raise the standard of strategy, creative output, campaign execution, and client delivery
- Build and lead a high-performance culture where ownership, urgency, innovation, and results are non-negotiable
- Lead senior client and partner relationships and present clear, confident recommendations at the executive level
Requirements- Proven experience running and scaling a performance or digital marketing agency, with full P&L accountability
- Demonstrated ownership of commercial outcomes-revenue, profitability, and client growth
- Track record of winning new business and expanding client portfolios
- 12+ years in operations, growth, or marketing leadership, including senior executive roles
- Experience managing global client delivery across multiple regions (US, LATAM, Europe preferred)
- Proven experience leading multidisciplinary teams and managing contractors and external partners
- Broad expertise across the division's service lines-media buying, organic growth, affiliate, social, creative and brand, CRO, influencer, and reputation management
- Experience implementing AI, automation, and data-driven processes at scale
- Strong leadership, analytical, presentation, and decision-making skills
- iGaming, online casino, sportsbook, social gaming, or digital entertainment experience
Benefits- Competitive executive compensation with a performance-based bonus tied to division growth and profitability
- Comprehensive health, dental, and vision benefits
- Group retirement plan with RRSP matching
- Dedicated professional development and executive growth support
- A fast-paced, entrepreneurial culture and a modern on-site office in Concord, Ontario
