Chief Operating Officer - AI Native Operations

Max Roofing

• $100K — $120K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Experience running operations in a lean business environment, not just a department in a large company.
  • Proven track record of managing teams and making tough personnel decisions.
  • Demonstrated ability to own or rebuild a sales process.
  • Strong understanding of P&L statements and margin protection without being a bookkeeper.
  • Comfortable with technology and systems thinking.
  • Ability to work effectively with a fast-paced, direct founder, providing solutions rather than just options.

Responsibilities

  • Oversee AI agent operations and ensure optimal performance.
  • Manage sales operations and drive the retail sales process.
  • Ensure production and fulfillment meet quality and efficiency standards.
  • Monitor financial performance and protect profit margins.
  • Lead marketing efforts and manage lead flow effectively.
  • Supervise a team including a field superintendent, project coordinator, and controller.

Benefits

  • Remote work flexibility with a requirement for local presence in the Phoenix Valley.
  • High autonomy in decision-making with direct access to the owner.
  • Opportunity to work in a dynamic, non-corporate environment.
Full Job Description
Chief Operating Officer -- Max Roofing Phoenix Valley, AZ $100K-$120K + Performance Bonus

Max Roofing serves the entire Phoenix metro; custom homes, repairs, and full replacements, with a deep base of repeat and referral clients.

We9re hiring a COO to run the operating machine so our founder can focus on growing it.
The Role

You own six areas: AI agent oversight, sales operations, production and fulfillment, financial performance, marketing and lead flow, and people. You report directly to the owner with real decision-making authority. A field superintendent, project coordinator, and controller report to you, as do four AI agents running 24/7.

Your mandate: sustain and grow the current run rate while protecting the margins that got us here, and build out the retail sales process.
First 90 Days

Days 1-30: Learn the full pipeline, audit every AI agent, and deliver a written 90-day priority plan.

Days 31-60: Close the open infrastructure items, stand up funnel reporting, take ownership of Meta ad performance.

Day 90: You own all six areas.

Requirements
Who You Are
  • You9ve run operations in a lean business; not a department inside a big company, but the actual machine of a small one
  • You9ve managed a team and made hard calls when someone wasn9t performing
  • You9ve owned or rebuilt a sales process
  • You can read a P&L and protect a margin without being the bookkeeper
  • You9re comfortable with technology and think in systems
  • You work well with a fast-moving, direct founder; you bring decisions, not menus, escalate sparingly, and figure things out before asking


Work Model

This is a remote role, we don9t run a central office, but you must live in the Phoenix Valle and be available in person for job sites and to meet with the team. Local presence is required and non-negotiable.

Benefits

Compensation

$100,000 to $120,000 base, W-2, plus a performance bonus tied to gross margin, revenue growth, and conversion metrics.

This is not a corporate job. It9s a lean, high-autonomy operator role with a direct line to the owner and a business that9s already working.

If that sounds like exactly what you9ve been looking for, apply here.

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