United Nations

CHIEF OF SERVICE, HUMAN RESOURCES MANAGEMENT

United Nations$160K — $200K *
Education, Government & Non-Profit
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Advanced degree in human resources, business management or economics required; Doctorate preferred.
  • 15+ years of relevant experience in international compensation matters mandatory.
  • Proven drafting and reporting skills on complex topics are essential.
  • Familiarity with UN and US compensation systems is a plus.
  • Fluency in English required; French desirable.

Responsibilities

  • Serve as the primary resource for policy studies on staff remuneration.
  • Manage daily operations related to travel per diem and employee allowances.
  • Direct surveys assessing local market conditions for salary scales.
  • Maintain relationships with organizations regarding remuneration and benefits.
  • Support the Commission in developing remuneration methodologies.

Benefits

  • Opportunity to influence organizational HR policies at a global scale.
  • Work within a dynamic, multicultural environment.
  • Engage in strategic leadership initiatives in international settings.
  • Potential for employment extension beyond initial one-year appointment.
Full Job Description
Org. Setting and Reporting

This position is located in the secretariat of the International Civil Service Commission (ICSC). The ICSC is a subsidiary organ of the General Assembly with the mandate to regulate and coordinate conditions of service of staff of the organizations of the United Nations family ("the common system"). Under the general direction of the Executive Secretary of the Commission, the incumbent provides guidance to the staff of ICSC secretariat responsible for the determination of salaries, allowances and related conditions of service in discharging the above responsibilities.

Responsibilities

Acts as the principal resource person in preparing studies on policy questions concerning all aspects of remuneration of the internationally-recruited staff comprising junior officers and middle and senior -level managers ("Professional and higher categories") as well as the clerical, secretarial and support staff ("General Service category"), including budgetary impact of possible changes; Manages the day-to-day operational work in connection with the establishment of travel perdiem rates and other allowances; Provides general direction on surveys of local market conditions which form the basis for salary scales of staff in the General Service and other locally-recruited categories in particular duty stations; Maintains on-going liaison on the above matters with the organizations of the common system as well as with other divisions of the secretariat; Assists the Commission in its deliberations on methodologies for determination and/or comparison of various remuneration elements and their application.

Competencies

Professionalism : Demonstrated expertise in developing innovative human resource management policies and systems and encouraging successful change management environments. Demonstrated ability to analyze complex and sensitive data and information and report on it. Knowledge of the United Nations common system compensation package. Ability to produce reports and papers on technical issues and to review and edit the work of others. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed. Leadership: Effective leader with the ability to identify key strategic issues, opportunities and risks, to visualize new and innovative HR concepts, to align divergent views and positions and to motivate and build agreement of staff, managers and member states for common objectives. Excellent interpersonal and coaching skills demonstrated ability to lead and develop HR staff. Serves as a role model that other people want to follow. Establishes and maintains relationships with a broad range of people to understand needs and gain support. Anticipates and resolves conflicts by pursuing mutually agreeable solutions. Drives for change and improvement; does not accept the status quo. Shows the courage to take unpopular stands. Provides leadership and takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work; demonstrates knowledge of strategies and commitment to the goal of gender balance in staffing. Judgement/decision making: Identifies the key issues in a complex situation and comes to the heart of the problem quickly. Gathers relevant information before making a decision. Considers positive and negative impacts of decisions prior to making them. Takes decisions with an eye to the impact on others and on the Organization. Proposes a course of action or makes a recommendation based on all available information. Checks assumptions against facts. Determines that the actions proposed will satisfy the expressed and underlying needs for the decision. Makes tough decisions when necessary.

Education

An advanced university degree (Master's or Doctorate degree, or equivalent) in human resources administration, business management, economics or equivalent is required. Any specialized training in compensation policy is desirable.

Job - Specific Qualification

Not available.

Work Experience

A minimum of 15 years of progressively responsible experience at the national level or international level, with a solid background in international compensation matters is required. Demonstrated excellent drafting ability is required. Knowledge of the UN salary system, preferably with practical experience at a responsible level in salary and allowances administration is desirable Experience in human resources management is desirable Knowledge of the United States compensation system is desirable.

Languages

English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. French is desirable. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).

Required Languages

LanguageReadingWritingListeningSpeakingEnglishUN Level IIIUN Level IIIUN Level IIIUN Level III

Desirable Languages

LanguageReadingWritingListeningSpeakingFrenchUN Level IIUN Level IIUN Level IIUN Level II

Assessment

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

Appointment or assignment against this position is for an initial period of one year and is extendable.

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