Job Description Summary
The Chief Medical Information Officer (CMIO) serves as the strategic and operational bridge between clinical practice and health information technology, ensuring that digital solutions enable high-quality, safe, and efficient patient care. As a physician leader, the CMIO champions the optimization and adoption of clinical information systems, translates frontline clinical needs into effective technology strategies, and guides system-wide initiatives that advance clinical excellence, provider engagement, and data-driven decision-making. Collaborating with medical staff, operational leaders, IS, quality, and informatics teams, the CMIO plays a critical role in aligning technology investments with organizational goals, regulatory requirements, and the evolving needs of patients and clinicians.
This position is a direct report to the Chief Information Officer (CIO), Information Solutions. The position partners with Chief Medical Officer, Chief Nursing Informatics Officer (CNIO), Chief Health Information Officer, Chief Quality Officer, College of Medicine leadership, MUSC Center for Telehealth, MUSC Center for AI, and MUSC Health operational and digital leaders.

Entity
Medical University Hospital Authority (MUHA)

Worker Type
Employee

Worker Sub-Type
Regular

Cost Center
CC002269 SYS - IS Senior Leaders

Pay Rate Type
Salary

Pay Grade
Health-00

Scheduled Weekly Hours
40

Work Shift

Job Description

The Chief Medical Information Officer (CMIO) is MUSC Health's senior physician informatics executive, accountable for the full spectrum of physician and Advanced Practice Provider (APP) informatics across the enterprise - including the Charleston academic medical center, MUSC Health regional hospitals across South Carolina, ambulatory practices, and affiliated care settings.

This role owns the physician experience with clinical technology end-to-end - from change management and major implementations to onboarding, education, and coaching; from relational support with practicing physicians and APPs to deep partnership with physician leaders, College of Medicine faculty, and executive stakeholders.

Reporting directly to the CIO, Information Solutions, the CMIO provides direct influence and partnered leadership over Epic and clinical technology strategy, shaping how tools such as clinical decision support, order sets, documentation workflows, and emerging technologies - including AI-enabled and ambient capabilities - are designed, governed, and used to drive outcomes for MUSC Health's patients and providers.

This is a high-trust, high-influence role that blends strategic leadership with hands-on engagement, requiring strong clinical credibility, systems thinking, and exceptional relationship leadership in an academic, research-intensive, and rapidly growing health system.

Key Partnerships - University, Research, Telehealth & AI

• Partner with MUSC University, the College of Medicine, and the research enterprise to drive research enablement directly into care model design and delivery - translating discovery, learning health system insights, and clinical trials infrastructure into the everyday physician and APP workflow.

• Embed research-informed pathways, clinical decision support, and data capture into Epic and adjacent tools so that academic insights enrich the patient and provider experience at the point of care.

• Collaborate with MUSC University faculty, department chairs, and research leaders to align informatics investments with the tripartite mission and to ensure clinical technology supports education, training, and translational research alongside care delivery.

• Work as a strategic partner with the MUSC Center for Telehealth - leveraging MUSC's national leadership in telehealth - to drive physician and APP adoption of virtual care, hybrid care, and remote patient monitoring models, and to ensure these capabilities are integrated seamlessly into Epic and clinician workflows.

• Partner with the MUSC Center for AI (and related digital innovation teams) to evaluate, govern, pilot, and scale AI-enabled and ambient technologies - driving responsible technology and digital adoption while ensuring clinical relevance, safety, equity, and measurable value.

• Co-develop the physician informatics roadmap with Telehealth and AI leadership so that virtual care, ambient documentation, predictive models, and decision-support algorithms reach clinicians as a coherent, well-supported experience rather than as disconnected point solutions.

Leadership Scope & Relationships

• Lead and mentor associate/regional CMIOs, physician informaticists, and physician leadership roles across direct and matrixed structures.

Partner closely with:

• Enterprise Chief Information Officer, Information Solutions (direct report)

• Chief Medical Officer and physician executive leadership of MUSC Health

• MUSC University leadership, College of Medicine Dean's office, department chairs, division leaders, and research enterprise partners

• MUSC Center for Telehealth leadership and team

• MUSC Center for AI and digital innovation leadership

• Information Solutions executive leadership and Epic application teams

• Chief Nursing Informatics Officer and nursing leadership

• Quality, Safety, Population Health, and operational leaders across MUSC Health markets

• Research and academic leaders supporting clinical research informatics needs

Why This Role Matters

The CMIO sits at the intersection of care delivery, technology, and trust at MUSC Health. As MUSC Health continues to grow across South Carolina and expand its academic, research, and clinical missions, this role is essential to ensuring that clinical technology amplifies - rather than detracts from - the work of physicians and APPs.

By translating the voice of the clinician into informatics strategy, partnering with the CIO and Information Solutions teams, and leading enterprise-wide adoption of modern, AI-enabled tools, the CMIO will directly shape the experience of MUSC Health providers and the outcomes delivered to the patients and communities we serve.

In close partnership with MUSC University and the research enterprise, the CMIO will help bring research enablement into care model design and delivery - ensuring that discovery and learning are continuously woven into the workflow to enrich the experience of clinicians, learners, and the patients they care for.

Additional Job Description

Required Education/Skills/Work Experience:

Education

• MD or DO with active or eligible South Carolina medical licensure (or ability to obtain).

• Eligibility for a faculty appointment at the MUSC College of Medicine commensurate with experience is preferred.

Experience & Expertise

• Minimum of 10 years of frontline clinical experience with deep understanding of physician and APP workflows.

• Minimum of 10 years leading clinical informatics, health IT, or digital transformation initiatives at scale.

• Proven success in physician engagement, change management, and enterprise-wide influence in a complex health system.

Preferred Qualifications

• Clinical Informatics board certification (ABPM/ABMS) or equivalent experience.

• Experience leading physician informatics within an Epic environment in a complex, multi-hospital, academic health system.

• Demonstrated leadership in clinical decision support, workflow optimization, ambient/AI-enabled tools, and technology-enabled care models.

• Experience operating across academic, regional, and ambulatory care environments.

Leadership Capabilities

• Demonstrated strategic, operational, and financial acumen.

• Proven ability to lead transformation and manage complexity in highly matrixed academic and community settings.

• Excellent communication and listening skills with the ability to engage diverse stakeholders - from frontline clinicians to executive leadership and Board-level audiences.

• Collaborative, problem-solving approach balancing inclusiveness with timely execution.

• Ability to lead teams through change while maintaining focus on mission, performance, and the well-being of providers.

• Commitment to MUSC's mission of preserving and optimizing human life in South Carolina and beyond, and to advancing equitable, high-quality care.

Physical Requirements

• Mobility & Posture

• Standing: Continuous

• Sitting: Continuous

• Walking: Continuous

• Climbing stairs: Infrequent

• Working indoors: Continuous

• Working outdoors (temperature extremes): Infrequent

• Working from elevated areas: Frequent

• Working in confined/cramped spaces: Frequent

• Kneeling: Infrequent

• Bending at the waist: Continuous

• Twisting at the waist: Frequent

• Squatting: Frequent

• Manual Dexterity & Strength

• Pinching operations: Frequent

• Gross motor use (fingers/hands): Continuous

• Firm grasping (fingers/hands): Continuous

• Fine manipulation (fingers/hands): Continuous

• Reaching overhead: Frequent

• Reaching in all directions: Continuous

• Repetitive motion (hands/wrists/elbows/shoulders): Continuous

• Full use of both legs: Continuous

• Balance & coordination (lower extremities): Frequent

• Lifting & Force Requirements

• Lift/carry 50 lbs. unassisted: Infrequent

• Lift/lower 50 lbs. from floor to 36": Infrequent

• Lift up to 25 lbs. overhead: Infrequent

• Exert up to 50 lbs. of force: Frequent

• Examples:

• Transfer 100 lb. non-ambulatory patient = 50 lbs. force

• Push 400 lb. patient in wheelchair on carpet = 20 lbs. force

• Push patient stretcher one-handed = 25 lbs. force

• Vision & Sensory

• Maintain corrected vision 20/40 (one or both eyes): Continuous

• Recognize objects (near/far): Continuous

• Color discrimination: Continuous

• Depth perception: Continuous

• Peripheral vision: Continuous

• Hearing acuity (with correction): Continuous

• Tactile sensory function: Continuous

• Gross motor with fine motor coordination: Continuous

• Selected Positions:

• Olfactory (smell) function: Continuous

• Respirator use qualification: Continuous

• Work Environment & Conditions

• Effective stress management: Continuous

• Rotating shifts: Frequent

• Overtime as required: Frequent

• Latex-safe environment: Continuous