Chief Human Resources Officer

Enterprise Management

$83K — $114K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Master's degree in Human Resources, Business Administration, or related field required.
  • HR certification such as SHRM-SCP or SPHR strongly preferred.
  • 8+ years of progressive HR experience required.
  • Minimum of 5 years of senior HR leadership experience required.
  • Experience supporting diverse workforces and multi-site operations required.

Responsibilities

  • Develop and implement enterprise-wide HR strategies and policies.
  • Oversee recruitment, onboarding, retention, and employee relations processes.
  • Partner with executives on workforce planning and organizational design.
  • Lead HR team development and service delivery across affiliated companies.
  • Ensure compliance with federal, state, and local employment laws.
  • Maintain employee handbooks and compliance documentation.
  • Oversee benefits administration and HRIS implementation.

Benefits

  • Healthcare benefits for eligible employees.
  • Paid time off.
  • Retirement plan options.
  • Access to employee assistance program.
  • Training and development opportunities.
Full Job Description
Location: Baltimore, MD

Company: Enterprise Management Solutions, LLC

Job Type: Full-Time, W-2 Employee

Work Setup: Onsite

Schedule: Monday-Friday, 8:00 AM-5:00 PM

Pay Rate: $40.00-$55.00 per hour, based on experience and qualifications

Travel: Up to 10% for interoffice and site-based meetings

Job Description

Lead people strategy, strengthen compliance, and build HR systems that support organizational growth.

This role is ideal for a strategic HR executive with strong leadership skills, deep employment law knowledge, and experience supporting multi-site or multi-company operations. The CHRO will oversee HR infrastructure, strengthen employee lifecycle processes, advise executive leadership, and ensure HR practices remain compliant, people-centered, and aligned with business goals.

Key Responsibilities

HR Strategy and Leadership
• Develop and implement enterprise-wide HR strategies, policies, systems, and procedures.
• Oversee recruitment, onboarding, retention, performance management, employee relations, and separation processes.
• Partner with executives and managers on workforce planning, staffing strategy, organizational design, and culture-building initiatives.
• Lead HR team development, service delivery, and continuous improvement across affiliated companies.

Compliance and Risk Management
• Ensure compliance with federal, state, and local employment laws, including EEOC, FLSA, FMLA, ADA, and related requirements.
• Maintain and update employee handbooks, HR policies, procedures, and compliance documentation.
• Serve as lead point of contact for HR audits, grievances, employee complaints, investigations, corrective actions, and terminations.
• Advise leadership on employee-related risk management, compliance concerns, and documentation best practices.

Benefits, HRIS, and Employee Systems
• Oversee benefits administration, wellness programs, compensation support, and employee communications.
• Guide HRIS implementation, digital personnel file management, and HR data security.
• Track HR metrics and prepare reports for leadership and board-level stakeholders.
• Collaborate with finance and operations leadership on labor cost forecasting and compensation analysis.

Corporate HR Compliance Oversight
• Support the planning, implementation, and monitoring of HR-focused compliance programs.
• Conduct compliance risk assessments, audits, investigations, mock surveys, and corrective action follow-up.
• Develop compliance training plans and reporting procedures that support accountability and ethical practice.
• Provide written compliance updates, findings, and improvement recommendations to executive leadership as needed.

Qualifications
• Master's degree in Human Resources, Business Administration, Public Administration, or related field required.
• HR certification such as SHRM-SCP or SPHR strongly preferred.
• 8+ years of progressive HR experience required.
• Minimum of 5 years of senior HR leadership experience required.
• Experience supporting diverse workforces and multi-site or multi-company operations required.
• Strong track record in HR compliance, employee engagement, HR systems, policy development, and workforce planning.

COMPETENCIES AND SKILLS
• Deep knowledge of HR laws, policies, procedures, and compliance standards.
• Strong executive leadership, coaching, interpersonal, and decision-making skills.
• Excellent communication, conflict resolution, investigation, and problem-solving abilities.
• Experience building HR teams, HR systems, and scalable people operations infrastructure.
• Proficiency with HRIS platforms, Microsoft 365, HR compliance tools, and digital personnel records.
• Ability to maintain confidentiality, manage sensitive matters, and exercise sound judgment.
• Strategic, ethical, organized, and people-centered leadership approach.

What We Offer

Eligible W-2 employees may receive benefits according to the company's standard benefits package, including healthcare, paid time off, retirement plan options, employee assistance program access, and training and development opportunities.

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