The Chief Growth Officer is responsible for establishing and executing an enterprise growth strategy that aligns market competitiveness, financial performance, and operational readiness. This leader ensures the organization wins business because its value proposition is compelling and credible, not because of legacy position or short term concessions.

The CGO partners closely with the CEO, CFO, and Executive Leadership Team to bring market backed insight into growth, pricing, product investment, and deal decisions, while building organizational confidence and consistency in how the company competes.

Candidates applying to this position must live within driving distance of the Omaha, Nebraska metro. This position will require 4+ days per week in the office.

Enterprise Growth Leadership
The Chief Growth Officer is accountable for setting and sustaining an enterprise‑wide growth strategy that aligns market competitiveness, financial performance, operational readiness, and long‑term brand credibility. This leader approaches growth through a portfolio lens, balancing momentum across lines of business while avoiding overconcentration or value eroding decisions. Sound judgment about where the organization should compete, and where it should not, is a core expectation of the role.

• Set and lead an enterprise-wide growth strategy aligned with revenue, membership, margin, and brand objectives
  
• Drive growth across all major lines of business with a focus on portfolio balance rather than isolated wins
  
• Apply disciplined judgment to opportunity selection, including declining business that is financially or operationally misaligned
  
• Translate external market dynamics into clear internal growth priorities and guidance
  

Strategic Market and External Engagement
The Chief Growth Officer serves as a visible and credible senior executive presence in the market, strengthening the organization’s relationships with brokers, consultants, employer customers, and community stakeholders. This role requires personal engagement with the most strategic relationships while ensuring broader market coverage is effective, consistent, and aligned with enterprise expectations.

• Serve as a senior executive representative with priority broker and consultant partners
  
• Build and sustain executive level relationships with key employer customers
  
• Personally engage in a targeted set of strategically important customer and broker relationships
  
• Represent the organization in the Nebraska business and civic community as an enterprise leader
  

Sales Strategy Oversight
The Chief Growth Officer provides executive leadership over sales strategy and outcomes while delegating day‑to‑day sales management to capable leaders. This role is accountable for results and for ensuring sales activity reflects enterprise pricing philosophy, financial discipline, and long‑term market credibility, particularly in complex or high value situations.

• Establish enterprise sales strategy and performance expectations across market segments
  
• Provide executive involvement in complex, high value, or strategically sensitive opportunities
  
• Partner with Finance and Underwriting on deal evaluation, pricing decisions, and formal deal governance
  
• Ensure sales execution aligns with enterprise growth priorities and risk tolerance
  

Product, Pricing, and Go to Market Strategy
The Chief Growth Officer plays a central leadership role in shaping the company’s product portfolio, pricing philosophy, and go to market approach. This leader brings clear market and customer insight into decisions related to product investment, repositioning, and exit, ensuring offerings are competitive, executable, and economically sound.

• Contribute to enterprise product portfolio and pricing strategy
  
• Bring market backed insight into decisions regarding product investment, redesign, or exit
  
• Partner closely with Product, Marketing, Finance, and Operations to align strategy and execution
  
• Ensure go to market strategies reflect real customer demand and competitive alternatives
  

Strategic Account Management and Retention
The Chief Growth Officer is responsible for elevating the organization’s approach to account management, particularly for its most important employer relationships. This includes establishing enterprise standards for segmentation, coverage, and escalation, and ensuring senior leaders are equipped to engage customers as long term strategic partners.

• Lead the development of an enterprise-wide account management and retention strategy
  
• Establish standards for account segmentation, coverage models, and escalation paths
  
• Elevate executive level engagement with top employer accounts
  
• Coach senior leaders to shift account management from transactional service to strategic partnership
  

Enterprise Leadership
As a member of the Executive Leadership Team, the Chief Growth Officer brings enterprise judgment, composure, and a long‑term perspective to leadership discussions and decisions, while maintaining strong external focus and bias toward action. This role acts as a trusted advisor to the CEO and peers, helping shape growth strategy, market positioning, and organizational confidence. Success in this role requires a customer‑centric mindset, a drive for results, and the ability to move with urgency in competitive markets.

• Serve as a strategic advisor to the CEO and Executive Leadership Team on growth and market dynamics
  
• Bring enterprise level judgment and long-term perspective to executive decision making
  
• Model leadership behaviors aligned with organizational values and accountability expectations
  

To be considered for this position, you must have:

• Bachelor’s degree is preferred in business administration or other related degree and 12+ years’ experience overseeing an operations function at a similar type company.

• The ability to drive results, not only for operational areas but for the entire company as part of the Executive Leadership Team (ELT).

• The ability to work well in a team environment and be capable of building and maintaining positive relationships with other staff, departments, and customers.

• Should possess strategic thinking skills, superior problem-solving abilities, planning, and organizational skills.

• Ability to prioritize work schedule and meet deadlines and effectively delegate responsibilities and work assignments.

• Effective communication skills (both verbal and written).

The strongest candidates for this position will also possess:

• Experience and/or certification with process improvement methodologies are a plus.

• Strong understanding and experience of operations in an Agile environment are desired.