JOB TITLE: Chief Finance & Operations Officer (CFOO)

POSITION GRADE: 98

DEPARTMENT/PROGRAM: Executive Leadership Team (ELT)

SUPERVISOR: President/CEO

FLSA: Exempt

SALARY RANGE: $120,000 - $170,000 (commensurate with education and experience)

JOB SUMMARY:

Under the general direction of the President/CEO, the Chief Finance & Operations Officer (CFOO) is responsible for:

1. Directing the fiscal functions of the agency in accordance with generally accepted accounting principles issued by the Financial Accounting Standards Board, the Securities and Exchange Commission, and other regulatory and advisory organizations.

1. Providing strategic and operational leadership for finance, facilities operations, and information technology departments. This includes a focus on compliance, strategy, and continuous quality improvement in alignment with the Sanctuary Model and the agency's commitment to Diversity, Equity, Inclusion, and Belonging (DEIB).

1. Partnering with the President/CEO, other Executive Leadership Team (ELT) members, Operational Leadership Team (OLT) members, and community stakeholders in all aspects of finance, facilities, and technology functions.

The CFOO must possess a holistic understanding of the culture, programs, practices, and operations of Villa of Hope (VOH) and the nonprofit behavioral health industry and apply that understanding to provide strategic and operational leadership in alignment with overall Mission, Vision, strategy, business plans, and objectives, while also meeting the daily operational needs of assigned departments.

The CFOO must be able to adapt to a continually evolving environment and thrive in a fast-paced and deadline-oriented workplace. This positon is a pivotal part of the Executive Leadership Team (ELT), guiding crucial decisions and leading the execution of those decisions. The CFOO will work closely with ELT to creatively design innovative program offerings, strategic partnerships, and contracting/negotiating payments for programs and services in order to support the Agency's progress toward Vision, including impact on Social Determinants of Health.

Successful CFOO leadership requires a deep understanding of strategy and operations of behavioral health programs and services, an insatiable appetite for solving anticipated and unanticipated challenges, a commitment to continually developing one's own leadership skills and those of their teams, and a demonstrated track record as a competent relationship-builder who can partner with others to further the Agency's Mission and Vision. The CFOO must be comfortable in a target-driven environment and work to overcome any barriers that would prevent targets being met.

ESSENTIAL DUTIES/RESPONSIBILITIES:

• Cultivates the desired organizational culture of integrated Sanctuary Model and DEIB in all aspects of essential functions and performance of duties.

• Leadership and oversight of: Finance (including billing, accounts receivable and payable, insurance, credentialing, and payroll); Facilities Operations (including buildings and grounds, purchasing, and cooks); and Information Technology departments/teams.

• Plans, develops, organizes, implements, directs and evaluates the organization's fiscal function and performance.

• Evaluates the finance division structure and team plan for continual improvement of the efficiency, effectiveness and succession planning of the group. Provides individuals with professional and personal growth with emphasis on opportunities of staff.

• Oversees contract management and credentialing for billing purposes. Negotiate contracts and agreements with third parties.

• Provides oversight on overall agency insurance contracts.

• Ensures monthly close process is timely, streamlined and produces effective reports to be shared with management.
• Responsible for the oversight of all financial audits (ex: Annual Financial and 401K) by working closely with the auditing firm and finance team. Ensures high standard of internal controls.
• Participates in the development of the Agency's plans and programs as a strategic partner.
• Evaluates and advises on the impact of long-range planning, introduction of new programs/strategies and regulatory action.
• Provides timely and accurate analysis of budgets, financial reports and financial trends in order to assist the President/CEO, the Board and other senior executives in performing their responsibilities.
• Enhances and/or develops, implements and oversees policies and procedures of the organization by way of systems that will improve the overall operation and effectiveness of the Agency.
• Provides technical financial advice and knowledge to others to education and strengthen financial operational leadership and accountability as appropriate for all leadership positions in the organization.
• Continual improvement of the budgeting process through education of department managers on financial issues impacting department budgets.
• Provides strategic financial input and leadership on decision making issues affecting the organization; i.e., evaluation of potential alliances acquisitions and/or mergers and pension funds and investments.
• Optimizes the handling of bank and deposit relationships and initiate appropriate strategies to enhance cash position.
• Develops a reliable cash flow projection process including improvements in revenue cycle management and reporting mechanism that includes minimum cash threshold to meet operating needs.
• Be an advisor from the financial perspective on any contracts into which the corporation may enter.
• Responsible for acquisition, renovation, disposal, leasing, and management of all Villa of Hope properties.

• Board Committees: Finance/Audit (lead agency liaison). Foundation Board (member). IT Advisory (ELT sponsor to Director of IT lead agency liaison). Others as requested.

• Participates and represents Villa of Hope on boards, committees, and task forces as assigned, as well as external speaking engagements, conference panels, trainings, etc. to advance the Villa of Hope Mission & Vision.

• Performs other duties as requested by the President/CEO.

EDUCATION: Bachelor's Degree; CPA and/or MBA preferred.

EXPERIENCE:

• 5-8 years of experience as a senior financial leader required.
• Experience as a Chief Financial Officer and/or responsibility for a budget of at least $10-15M preferred.
• Experience in a senior financial-management role, partnering with executive staff, resulting in the development and implementation of creative financial management strategies preferred.
• Experience in, or knowledge of, non-profit accounting, including sophisticated fund and grant funding, compliance, and reporting preferred.

SKILLS:

• Commitment to ethical standards, PQI (Performance Quality Improvement) and operational excellence
• Able to successfully navigate within varying degrees of ambiguity in a fast-paced environment
• Superior strategic and operational analysis and problem-solving skills
• Consultation and negotiation skills
• Results/action-orientation; project management skills.
• Business Acumen
• Highly developed communications skills (written/verbal) and interpersonal savvy
• Global & Cultural Awareness
• Leadership and Relationship Management (ability to work with and influence others across the organization and in the community).
• Highly developed management and leadership skills; proven organizational development and strategic planning skills.
• Demonstrated skills in leading and motivating staff and teams to reinforce efforts.

PHYSICAL DEMANDS:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The following lists physical demands an employee will perform on a regular basis: standing, walking, sitting, bending, stooping, squatting, kneeling and climbing. Must be able to perform a variety of tasks, climb stairs, move throughout the building, work cooperatively in a team environment and quickly respond to emergencies.
• The physical demands described here are representative of those that must be met by an employee to successfully complete TCI trainer certification training: the ability to drop repeatedly to knees, twist and turn, exert oneself physically at an intense level, and support another adult's weight.

Travel: Occasional and mostly within NYS.