Summary:
The Chief Engineer ensures the effective and efficient operation of the hotel's physical assets and grounds by implementing a routine preventative maintenance program, carrying out needed repairs in a timely and cost-effective manner, and managing assigned staff effectively.
Essential Functions:
• Effectively manage department employees; hire, train, develop, empower, coach and counsel, and motivate employees; conduct performance reviews; resolve problems; take disciplinary action; and recommend termination of employment, as necessary; develop weekly staffing schedules to optimize staff productivity.
• Develop, implement, and manage a maintenance program and negotiate maintenance contracts for the hotel, in compliance with Company/Brand standards and Federal/State codes and regulations to ensure the safety, convenience and satisfaction of all guests, managers, and employees.
• Implement Emergency Programs; ensure related equipment is maintained; conduct inspections and drills; train employees on emergency procedures; maintain accurate records to ensure a safe environment which protects the assets, guests, and employees.
• Develop, implement, and manage an energy conservation program for the hotel to minimize expense.
• Coordinate renovation bidding, define the cost and scope of the project, and oversee the general contractor and subcontractors to ensure quality work is performed for minimal cost.
• Inventory tools, equipment, and supplies monthly; order supplies and equipment for the department, as needed; maintain cost-effective inventory levels.
• Contribute to the development of the department's annual budget, including the identification of needed and potential capital expenditures; monitor actual results to meet/exceed goals.
• Implement Company or Brand programs in accordance with established procedures and comply with all related Federal/State laws and regulations to ensure a high level of quality and customer satisfaction.
• Resolve guest requests/complaints in a courteous, efficient and safe manner to maintain a high level of customer satisfaction and quality.
• Complete special projects and participate in task forces/committees, as assigned.
• Other duties as assigned by management.
Skills:
• Advanced knowledge of building management/engineering.
• Advanced mechanical competencies.
• Solid supervisory/management skills, especially in areas of recruitment, coaching, and counseling.
• Good written and verbal communication skills; must be able to read, write, and speak English.
• Solid negotiating and conflict resolution skills.
• Atleastentrylevelcomputerskills.
• Good command of the English language; second language proficiency desirable
• Good customer service skills.
• Excellent organizational and planning skills
• Ability to work well independently and in a team environment.
Competencies:
• Action Oriented - Takes initiative. Enjoys working hard; is action oriented and full of energy for the things he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others.
• Communication Skills - Is able to communicate clearly and succinctly in a variety of communication settings, styles, and methods; can get messages across that have the desired effect.
• Hiring and Staffing - Has a nose for talent; hires the best people available from inside or outside; is not afraid of selecting strong people; assembles talented staff.
• Listening - Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees.
• Productivity - Manages workload, works efficiently, meets goals and objectives.
• Time Management - Uses his/her time effectively and efficiently; values time; concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities.
Experience and Education:
• High School education or equivalent work experience.
• 5+yearsofexperienceinbuildingmaintenanceorrelatedindustry
• 2+ years of supervisory experience.
• All positions must also complete any additional training required by manager or as assigned by the Brand or Moody.
Licenses & Certifications:
• HVAC Certification required.
Physical Demands & Work Environment:
• The employee is frequently required to stand, bend, kneel, walk and reach with hands and arms.
• This position requires the ability to occasionally lift, push and pull products and supplies, up to 75 pounds.
• This job operates in a hotel environment and routinely uses standard maintenance equipment.
• Use of paint, pool chemicals, oil, pesticides, and other chemicals.
• Workdays and work hours may vary.
• This position works indoors and outdoors.