You will lead day-to-day operations, support team performance, and ensure service standards are consistently delivered. You'll act as a bridge between leadership and frontline teams-driving accountability, engagement, and results. Leadership & Ownership • Drive performance through strategic planning and execution • Lead with an entrepreneurial mindset, taking ownership of outcomes • Build and sustain a high-performing, engaged team culture Operations & Execution • Ensure smooth, efficient operations aligned with brand standards • Identify opportunities for innovation and continuous improvement • Deliver consistent, high-quality results in a fast-paced environment Guest Experience • Deliver exceptional service rooted in passion for hospitality • Anticipate needs and respond with a solutions-first mindset • Create memorable, personalized experiences for every guest Team Collaboration • Work collaboratively across teams to achieve shared goals • Communicate effectively and contribute to a positive work environment • Support a culture of respect, energy, and accountability People Leadership • Coach, develop, and inspire employees • Provide feedback, direction, and recognition • Foster engagement and continuous growth Compliance & Standards Follow all company policies, safety standards, and procedures Maintain accuracy in processes, reporting, and documentation Uphold a culture of accountability and operational excellence Leadership Requirements Proven leadership experience in hospitality or related industry Ability to drive performance, accountability, and team engagement Strong decision-making and problem-solving capabilities Experience managing operations, budgets, or departmental goals Demonstrated ability to lead through change and innovation Technical / Role-Specific Requirements • Proven experience as a Chief Engineer or in a similar role within the hospitality or facilities management sector • Strong knowledge of CAPEX, HVAC, plumbing, electrical systems, and relevant maintenance practices • Exceptional leadership and management skills, with the ability to motivate and develop team members • Excellent problem-solving skills and ability to make decisions under pressure • Strong communication skills to collaborate effectively with other departments and external vendors • Technical proficiency in CMMS and/ or other maintenance management software • Solid understanding of safety regulations and protocols pertinent to building management • Ability to work flexibly, including nights, weekends, and holidays as needed to support hotel operations • A degree in Engineering or a related field is preferred Requirements • Passion for hospitality and delivering exceptional service • Strong communication and interpersonal skills • Ability to work in a fast-paced, dynamic environment • Solutions-oriented mindset with attention to detail • Flexibility to work varied schedules, including evenings, weekends, and holidays Education • High school diploma or equivalent required Benefits At Millennium Hotels & Resorts, we support our employees with a competitive benefits package designed to promote wellbeing and long-term success: • Medical, Dental & Vision Insurance • Company-paid Life and AD&D Insurance • Short-Term and Long-Term Disability Coverage • 401(k) Retirement Plan with Company Match (where applicable) • Paid Time Off & Paid Holidays • Hotel Room Discounts across our global portfolio • Employee Assistance Program (EAP) Benefits eligibility and offerings are subject to plan terms and company policy.