FIDELITY HOTEL CLEVELAND is hiring for a CHIEF ENGINEERFidelity Hotel is a Michelin Key-awarded adaptive reuse project located at 1940 E. 6th Street in the historic 103-year-old Baker Building. Fidelity Hotel has 97 guest rooms & suites, each with tailored amenities, custom-designed furniture, and thoughtfully curated art. The property features a full-service restaurant, bar, event & meeting spaces, and a private dining room. Fidelity Hotel is an homage to Cleveland's long-standing ideals. Our unwavering dedication to the city's soul is expressed through the design, brand, art, amenities, and community programs - all carefully selected to be additive to and reflective of the innovation & creativity that makes Cleveland so special.
What you'll do:- Maintain up-to-date knowledge of all hotel departments, including Engineering, Housekeeping, and Food & Beverage
- Ensure the hotel's maintenance and upkeep meet New Waterloo standards
- Perform and supervise repairs, maintenance, alterations, and installations in compliance with safety regulations and applicable codes (local, state, federal, and insurance)
- Diagnose equipment malfunctions, determine corrective actions, and document repairs following departmental procedures
- Organize, schedule, and track preventive and corrective maintenance using designated preventative maintenance software; maintain logs, checklists, and reports
- Delegate and supervise daily maintenance tasks and special projects to ensure quality work with minimal supervision or rework
- Operate tools and equipment safely
- Monitor inventory levels and order supplies within the permitted budget
- Identify and resolve mechanical, electrical, plumbing, HVAC, and appliance issues; ensure timely repair and resolution
- Oversee maintenance of all structural fixtures and mechanical systems, both interior and exterior
- Participate in recruitment, training, and performance evaluations for engineering staff
- Train the engineering team and other associates on hotel systems, equipment, safety protocols, and emergency procedures
- Serve as a technical liaison to other departments; ensure timely communication and follow-up on service requests
- Respond to emergencies in an engineering capacity to protect guests, associates, and property; understand life safety systems, fire protection, emergency power, and sprinkler systems
- Maintain accurate utility readings and assist in analyzing energy use and conservation efforts
- Assist with the preparation and management of engineering budgets, expense tracking, and capital projects
- Ensure guest complaints are resolved promptly and courteously
- Conduct weekly property inspections (minimum five guest rooms, public, and back-of-house areas) with the General Manager and address deficiencies promptly
- Maintain positive public relations with guests and associates at all times
- Attend relevant meetings, including monthly financial reviews; remain flexible and responsive to scheduling needs
Who you are:- Having a bachelor's degree from an accredited four-year college or university in a related field is preferred.
- 5+ years of related experience in an engineering operational hospitality role is preferred.
- You have a track record of creating profitable, operational, and innovative Engineering solutions.
- You have experience leading multiple projects from ideation through execution.
- You can read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- You can write routine reports and correspondence.
- You can speak effectively before guests and groups of co-workers.
- You are detail-oriented and take ownership of work.
- You use time wisely and are an expert in prioritizing.
- You have a strong work ethic and can work both autonomously and with a team.
- You are an excellent communicator who leads by example.
- You have the patience to make intricate pastries and plate beautiful desserts.
- You know the enjoyment of a dish comes before a single bite is taken; it is the presentation, history, detail, and story first.
BENEFITSWe are proud to offer competitive wages and the following benefits for full-time employees:
- Eligible for a quarterly bonus up to 20% of quarterly base salary
- Up to 3 weeks paid time off annually
- 50% off discount at most New Waterloo restaurants
- Health, vision + dental benefits
- 401K matching
- Paid holidays
- Volunteer pay
- Tuition reimbursement
- Referral bonuses
- Discounts at our shops, hotels + local partnerships
We will be accepting applications on an ongoing basis until a candidate is selected for this role.
