Chief Claim Specialist - Hybrid

RSUI Group

$100K — $130K *
Legal & Accounting
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • JD strongly preferred; College degree or equivalent experience required.
  • 7+ years of Public and Private D&O claims experience preferred, demonstrating high technical expertise.
  • Preferred attorney experience in complex commercial claims and coverage litigation.
  • Adjuster's license required or ability to obtain and maintain licenses.
  • Strong technical and analytical skills essential.
  • Excellent oral and written communication skills necessary for diverse interactions.
  • Proficient understanding of customer service principles, both internally and externally.

Responsibilities

  • Conduct initial and ongoing investigations of D&O and management liability claims.
  • Handle complex claims, litigation, high exposure cases, and coverage issues assertively.
  • Provide prompt and accurate coverage positions; liaise with counsel to assess liability and determine strategy.
  • Review and analyze legal documents related to claims with thorough reporting.
  • Appoint and liaise with coverage counsel on behalf of the insurer.
  • Maintain ongoing communication and reporting with Unit and Team claims leaders.
  • Assist with or attend litigation and coverage mediations as needed.

Benefits

  • Hybrid schedule requiring three days in the office for collaborative team engagement.
  • Opportunity to work on complex and high-stakes Management Liability/D&O claims.
  • In-person collaboration with a focus on building strong professional relationships.
  • Engagement in team meetings and employee events that foster a positive workplace culture.
Full Job Description
RSUI is searching for an experienced and service-focused Chief Claim Specialist to join the Management Liability unit of our Claims department in Atlanta, Georgia! This is an exciting opportunity to provide a high-level of specialized claim handling expertise for complex Management Liability/D&O claims.

Strong working relationships are a key component of RSUI's team-oriented, high-performance culture. Our specialized area of industry focus requires real-time, in-person collaboration that fosters meaningful dialogue and strengthens professional connections. Team meetings, employee events, and other work obligations also often require an in-person presence. This position will work RSUI's hybrid schedule, which requires three days weekly in the office.

RESPONSIBILITIES:
  • Initial and ongoing investigation of D&O and general management liability claims.
  • Assertive daily handling of complex claims, litigation, high exposure cases and coverage issues.
  • Providing prompt and accurate coverage positions and liaising with counsel appointed or chosen by insureds to assess liability and exposure and determine litigation defense strategy.
  • Review, analysis and reporting on legal documents and motion practice associated with claims.
  • Appointing and liaising with coverage counsel to the insurer.
  • Ongoing communication and reporting to Unit and Team claims leaders.
  • Attendance at or assistance with underlying litigation and coverage mediations.
  • Providing appropriate reporting on files to the unit leader and or sr. management with recommendations on reserving, plan of action, and current evaluation as required.
  • Acting independently in evaluating claim exposures with assigned dollar authority.
  • May perform other related tasks as assigned, depending on business need.

QUALIFICATIONS:
  • JD strongly preferred; College degree or equivalent experience required.
  • 7+ years of Public and Private D&O claims experience preferred, with a high degree of technical experience.
  • Attorney experience in the areas of complex commercial claims and coverage litigation preferred.
  • Adjuster's license required or ability to obtain and maintain required adjuster's licenses.
  • Strong technical and analytical skills.
  • Excellent oral and written communication skills required (telephone, e-mail and interpersonal).
  • Excellent understanding and skill level of internal and external customer service.
  • Current, in-depth knowledge of specialized claim handling, legal issues, civil procedures, loss compensation values, principles of investigation, adjustment documentation and evaluation of cases to determine effective course of action.
  • Exposure to specialties claims handling, particularly in the area of public and private D&O claims.
  • Working knowledge of Microsoft Office Products (Outlook, Word and Excel).

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