Chief Business Analyst

Banque Nationale du Canada$90K — $120K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • University degree in a relevant field with extensive experience
  • Strong business analysis skills
  • Experience in end-to-end business process transformation
  • Knowledge of business process improvement and mapping
  • Familiarity with Agile methodologies and Atlassian tools
  • Strategic mindset with analytical and communication skills
  • Knowledge in accounting and finance is a plus.

Responsibilities

  • Lead workshops engaging multiple stakeholders
  • Model current and target processes following bank mapping practices
  • Conduct high-level and detailed impact analyses with subject matter experts
  • Document business requirements and ensure traceability
  • Define user test scenarios and aid users during transitions
  • Propose change management strategies for user adoption

Benefits

  • Health and wellness program with diverse options
  • Flexible group insurance
  • Generous pension plan
  • Employee Share Ownership Plan
  • Employee and family assistance program
  • Preferential banking services
  • Participation in community initiatives
  • Access to telemedicine and virtual sleep clinic
Full Job Description
A career as a Chief Business Analyst in the Finance Evolution team at National Bank means acting as a liaison between business teams and delivery teams.

This role allows you to have a positive impact on our organization through your business analysis skills, contributing to the implementation of new technologies and ways of working. You work in an agile environment and are a member of a squad that manages and delivers business and technology projects for the Finance sector teams.

Your job

  • Lead workshops with multiple stakeholders of varying levels and expertise with strong leadership
  • Model current and target processes based on the Bank's process mapping practices
  • Perform high-level and detailed impact analyses across all aspects of processes, with the support of subject matter experts
  • Apply best practices to identify and document business requirements (functional, non-functional, informational, transitional), understand their relationships, and ensure traceability
  • Define and identify user test scenarios and support users during operational transition
  • Propose change management strategies to support solution adoption among users


Your team

Within the Finance Evolution team, you will be part of an experience team dedicated to the success of Finance sector transformation and contribute to projects in a multidisciplinary environment. Our team stands out by driving the Bank forward through accelerating automation, modernization and simplification of high-impact processes and applications.

You'll report to the Senior Director - Business Analysis and Operational Excellence. We aim to offer you maximum flexibility to support your quality of life. This includes a hybrid work environment and a flexible, adaptable schedule.

The Bank values continuous development and internal mobility. Our customized training programs, based on learning by doing, help you master your role and develop new areas of expertise. Tools such as the Data Academy, language training, the Harvard Learning Center, as well as coaching and mentoring, are available to you at all times.

Prerequisites

  • University degree related to the field and several years of relevant experience
  • Strong business analysis skills
  • Experience in the end-to-end business process transformation and continuous improvement (change management is an asset)
  • Knowledge of business process improvement and mapping: modeling, BPMN, Lean approach
  • Experience with test scenarios and user support
  • Strategic mindset, with strong analytical, synthesis, and communication skills
  • Knowledge of Agile methodologies (Scrum, Kanban, SAFe) and Atlassian suite tools (Jira, Confluence, etc.)
  • Knowledge in accounting and finance is an asset.


Languages:

English, French

Reason to require this language: you will need to discuss frequently with our service providers or partners who speak a language other than French.

Skills

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Banking Business Impact Analysis Business Process Improvement Business Process Mapping Change Management Communication Organization Skills Problem Solving Project Management Requirements Management Influence others Listening Meeting facilitation

Your benefits

In addition to competitive compensation, upon hiring you'll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:

* Health and wellness program, including many options

* Flexible group insurance

* Generous pension plan

* Employee Share Ownership Plan

* Employee and family assistance program

* Preferential banking services

* Involvement in community initiatives

* Telemedicine service

* Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees' ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

About Banque Nationale du Canada

Banque Nationale du Canada Careers

Joining Banque Nationale du Canada presents a prime opportunity to be part of a team that values innovation, leadership, and diversity. As one of the leading financial institutions, the bank offers a variety of job opportunities that cater to a range of skills and professional aspirations.

Explore Career Opportunities

Banque Nationale du Canada is actively hiring and continually seeks passionate, creative, and solution-driven team players. Explore open positions that match individual skills and interests in the dynamic world of finance. From entry-level roles to executive positions, each career path at Banque Nationale du Canada is designed to foster growth and leadership.

Internship Programs

Kickstart a career in banking with Banque Nationale du Canada’s internship programs. These opportunities allow interns to work on real projects, gaining hands-on experience and valuable insights into the financial sector. Internships are a stepping stone to full-time employment and offer a robust platform for networking and professional development.

Employee Benefits and Culture

Banque Nationale du Canada is committed to supporting its employees through comprehensive benefits, diversity training, and a culture that promotes work-life balance. The company’s benefits package includes health, dental, and vision insurance, alongside retirement plans and paid time off. The inclusive culture at Banque Nationale du Canada ensures that all team members feel valued and respected.

Professional Growth and Development

The bank champions professional growth and offers numerous resources for career advancement, including workshops, seminars, and continued education programs. Employees at Banque Nationale du Canada are encouraged to harness their potential and advance their careers within the company.

Innovation and Industry Leadership

At the intersection of technology and financial services, Banque Nationale du Canada leads with innovative solutions that redefine banking. Employees are part of a forward-thinking team that leverages technology to enhance customer experiences and drive industry leadership.

Join the Team

Search for job opportunities that align with personal career goals at Banque Nationale du Canada. The company is looking for individuals who are curious, driven, and eager to make an impact in the financial industry.

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Ready to take the next step? Prepare a resume, sharpen interview skills, and apply for a position at Banque Nationale du Canada. Discover how a career here is not just a job, but a journey of growth and innovation.

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