Role Summary: The Chief Architect is a senior enterprise technology leader responsible for shaping and evolving the enterprise architecture, AI enablement strategy, and platform ecosystem that power The Cigna Group's evolved strategy and long-term growth. This role serves as a strategic advisor to the CIO and influences enterprise direction while ensuring architectural decisions translate into scalable, secure, and consumer-centric execution across a large and growing global footprint. This is not a traditional enterprise architecture role. The Chief Architect is a strategic leader and systems thinker, helping define how the organization operates, innovates, and grows through technology, data, and AI. This position independently interfaces with key senior leader level stakeholders from all business segments, delivery organizations and functional areas of Technology and the Business lines. The Chief Architect is a key member of the Technology & Operations Senior Leadership Team and reports directly to the EVP Technology & Operations.
RESPONSIBILITIES:- Define and evolve the enterprise technology, data, and AI architecture to enable a unified, consumer-centric experience and support long-term business objectives across The Cigna Group.
- Partner with the EVP, Technology & Operations and senior leaders to shape enterprise technology strategy, prioritization, and investment decisions.
- Translate business strategy into clear, executable architecture roadmaps across business lines and geographies.
- Establish and govern the enterprise AI enablement model, ensuring responsible AI practices across privacy, security, compliance, and model lifecycle management.
- Drive global platform scalability through reusable architectures, standards, and an AI-ready SDLC (cloud-native, DevSecOps, platform reuse).
- Lead legacy modernization, balancing near-term delivery with long-term sustainability and intentional technical debt management.
- Provide architectural leadership for inorganic growth, including M&A diligence, integrations, and ecosystem build-buy-partner decisions.
- Serve as a core member of the Technology & Operations Senior Leadership Team, setting architectural direction and governance.
- Lead and mentor senior architecture leaders while fostering a culture of engineering excellence and continuous learning.
QUALIFICATIONS & EXPERIENCE:- Senior enterprise technology and architecture leader with experience operating at executive and enterprise scale.
- 10+ years of experience in enterprise architecture, platform engineering, or large-scale technology transformation within complex global organizations.
- Demonstrated ability to shape enterprise strategy, not just implement solutions.
- Deep experience across cloud-native and distributed systems, data platforms, AI/ML enablement, and API-first, event-driven architectures.
- Proven experience supporting M&A integration and ecosystem partnerships.
- Strong consumer and product mindset with the ability to connect architecture decisions to business and customer outcomes.
- Exceptional executive communication and influence skills; comfortable operating in ambiguity.
TECHNICAL QUALIFICATIONS:- Enterprise-scale architect with a business-first, solution-oriented mindset, experienced in designing and evolving complex platforms.
- Deep expertise in enterprise architecture, including cloud-native, API-first, and event-driven systems at global scale.
- Proven experience enabling AI and data platforms, including governance, security, lifecycle management, and responsible AI.
- Strong command of modern delivery models (Agile, product-centric operating models, DevSecOps).
- Experience designing highly available, resilient, multi-region cloud architectures.
- Strong grounding in integration patterns, data architecture, and large-scale data systems.
- Demonstrated ability to balance non-functional requirements (security, resilience, performance, compliance) with speed and innovation.
- Experience modernizing legacy platforms and managing technical debt strategically.
- Sound judgment evaluating emerging technologies and external platforms to inform ecosystem and growth decisions.
- Strong appreciation for consumer experience, ensuring architecture enables intuitive, reliable, high-quality digital experiences.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
