Job Description

The Role

Reporting to the Service Area Chief Executive (CE), the Chief Administrative Officer serves as the principal operational executive for the ministry, providing strategic leadership, planning, and oversight across administrative and operational functions. Under the direction of the Service Area CE, the CAO is a key member of the executive leadership team and plays an essential role in advancing organizational performance.

The CAO provides senior-level administrative oversight of daily operations, ensuring excellence in quality, safety, caregiver and provider engagement, and patient experience across the Integrated Delivery Network (IDN). This role partners with regional, system, and clinical leaders to align operational priorities with the Providence St. Joseph Health Integrated Strategic & Financial Plan.

The CAO leads initiatives that strengthen operational effectiveness, optimize resource utilization, and improve outcomes across assigned service lines. This includes accountability for operating budget performance, productivity, key contracts, and operational metrics. In the absence of the Service Area CE, the CAO assumes division-level leadership responsibilities as needed.

What You'll Do

• Lead day-to-day operations of the IDN to ensure high-quality, safe, and reliable care delivery
• Translate strategic priorities into operational execution, delivering sustainable clinical, financial, and operational results
• Provide executive leadership for regulatory and accreditation readiness in partnership with clinical leadership
• Oversee operational performance, resource management, and financial stewardship across select service lines
• Drive continuous improvement through standardization, performance improvement initiatives, and change leadership
• Build and maintain strong relationships with physicians, caregivers, executive peers, and external stakeholders

What You'll Bring

Education

• Master's degree in Health Administration, Business Administration, Healthcare Administration, or a related field (or equivalent experience)
• Bachelor's degree in Health Administration, Business Administration, Healthcare Administration, or a related field required

Leadership & Experience

• 10+ years of progressively responsible leadership experience within healthcare organizations
• 7+ years of senior-level operational leadership within ambulatory, hospital, or integrated delivery system environments
• Experience operating in large, complex, matrixed health systems
• Proven success partnering with physician leaders and executive teams
• Demonstrated ability to lead organizations through change, growth, and transformation

Professional & Leadership Capabilities

• Strong operational and financial acumen, including budget management and performance accountability
• Ability to translate strategy into operational execution with measurable results
• Executive presence with the ability to influence across diverse stakeholder groups
• Excellent communication and decision-making skills in complex environments
• Demonstrated commitment to quality, patient safety, and continuous improvement
• Leadership style aligned with Providence's Mission, Values, and Promise

Why Join Us?

• Lead at scale: within a mission-driven organization committed to advancing quality, safety, and operational excellence
• Serve as a senior executive leader: influencing outcomes across the continuum of care
• Shape organizational performance: through strategic, operational, and financial leadership
• Collaborate closely with executive and clinical leaders: in a complex and evolving healthcare environment
• Make a meaningful: impact by advancing Providence's Mission, Values, and Promise through disciplined execution and leadership

Ready to Shape the Future of Healthcare?

If you are a seasoned, operationally focused healthcare executive ready to lead at scale-driving excellence in quality, safety, financial stewardship, and organizational performance within a complex Integrated Delivery Network-we encourage you to explore this Chief Administrative Officer opportunity with Providence.

The full pay range is listed in accordance with applicable law. Final compensation will be determined based on qualifications, experience, organizational compensation alignment, and the approved hiring department budget for the position. This position may also be eligible for incentive compensation and benefits.

At Providence we believe in the importance of human connection and the impact of in-person collaboration towards team cohesion and caregiver engagement. Further, we want our leaders to live in or near the communities we serve. Therefore, leaders applying for this role will be required to work a hybrid schedule, which consists of three days onsite, two days remote and live within a reasonable commuting distance to the ministry or service area they support and lead.

About the Team

Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers.

PCN is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washington's greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providence's St. John's Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico.