Job Description

• Establish and advance a multi-year Chevrolet residual value strategy that supports brand consideration, affordability, lease competitiveness, profitability, customer loyalty, and long-term used vehicle strength.
  
• Translate enterprise, brand, portfolio, and market objectives into an integrated residual value operating plan with clear priorities, ownership, milestones, and performance measures.
• Lead the identification, evaluation, and execution of opportunities to improve Chevrolet residual values across the product lifecycle, from program concept through launch, in-market performance, and remarketing.
• Serve as the primary Chevrolet advisor on residual value implications of product, content, packaging, pricing, incentive, allocation, volume, and lease strategy decisions.
• Develop residual value guidance and recommendations for product program business cases, portfolio decisions, and executive reviews.
• Anticipate industry, regulatory, technology, consumer, competitive, and economic shifts that may affect used vehicle demand, lease economics, and Chevrolet residual performance.

• Provide strategic leadership across Chevrolet Sales Operations, Product Development, Marketing, Product Marketing, Order Fulfillment, GM Financial, Certified Pre-Owned, CarBravo, Remarketing, Company Vehicle Operations, and other partner organizations.
• Build alignment across stakeholders with different objectives, create clarity in complex situations, and influence decisions without relying solely on formal authority.
• Lead cross-functional residual-enhancing strategies and ensure recommendations are converted into executable actions with accountable owners.
• Act as Chevrolet’s lead representative for GM and GM Financial remarketing initiatives, programs, and strategic opportunities.
• Partner with GM Certified Used Vehicle and CarBravo leadership to connect new-vehicle actions with used-vehicle customer experience, inventory quality, lifecycle value, and brand trust.
• Lead Chevrolet activities with Company Vehicle Operations and ensure fleet, demonstration, and vehicle-use decisions are evaluated for their residual value implications.
• Take ownership of broader Chevrolet Sales Operations initiatives when appropriate, including sales and profit improvement, mix optimization, lease opportunities, incentive effectiveness, and portfolio performance.

• Own the strategic relationship with external guidebook and valuation partners, including J.D. Power, Automotive Lease Guide, Kelley Blue Book, and Black Book.
• Establish effective engagement strategies that communicate Chevrolet product and market realities, strengthen data quality, and improve the accuracy and competitiveness of published residual values.
• Lead the preparation, positioning, and execution of new model-year residual value launch events and external partner engagements.
• Monitor competitive, market, and used-vehicle trends to identify emerging risks and opportunities, and convert insights into timely business recommendations.

• Ensure timely publication of residual values for every Chevrolet model, trim, and relevant lifecycle milestone.
• Identify optimal lease models, trims, terms, and configurations and lead the development of lease model recommendations in partnership with GM Financial and relevant business teams.
• Manage off-lease volume forecasts and communicate implications to Sales Operations, Remarketing, GM Financial, and other stakeholders.
• Lead bi-monthly residual value performance and driver reporting, including executive-ready insights, risks, opportunities, and recommended actions.
• Establish and monitor performance indicators such as residual value attainment, competitive position, lease penetration, used vehicle price retention, forecast accuracy, off-lease volume, program execution, and financial impact.
• Use data, scenario analysis, and business judgment to assess trade-offs and recommend actions that balance near-term sales objectives with long-term Chevrolet value creation.

• Provide direct leadership, coaching, guidance, and direction to the Chevrolet Residual Value Assistant Manager.
• Build a high-performing team culture grounded in accountability, inclusion, collaboration, curiosity, continuous improvement, and customer focus.
• Set clear expectations, delegate effectively, develop talent, and create opportunities for team members to expand their enterprise leadership capabilities.
• Provide direct and indirect leadership across matrixed teams and establish an operating rhythm that drives timely decisions and consistent execution.
• Create scalable processes, governance, controls, and communication routines that improve the quality, speed, and transparency of residual value decisions.
• Manage the residual value budget and related administrative and internal control activities, including vehicle loans, logistics coordination, external partner support, and business documentation.
• Ensure work is completed with a high degree of accuracy, compliance, operational discipline, and data integrity.
• Perform duties outside the normal scope when needed to support Chevrolet and broader company priorities.

• Bachelor’s degree in business, economics, statistics, finance, marketing, planning, product management, or a closely related field.
• 7+ years of progressive experience in the automotive industry, preferably spanning sales, marketing, product management, planning, finance, remarketing, pricing, or portfolio strategy.
• Demonstrated experience leading people, developing talent, and delivering results through direct and matrixed teams.
• Demonstrated ability to set strategic direction, establish priorities, and lead complex initiatives from concept through execution and sustained performance.
• Strong business acumen and the ability to connect residual value drivers to brand strategy, customer value, sales performance, profitability, and enterprise outcomes.
• Advanced analytical capability, including comfort working with large data sets, financial information, market trends, forecasts, and scenario analyses.
• High level of independent judgment, accountability, creativity, intellectual curiosity, and comfort operating in ambiguity.
• Exceptional cross-functional collaboration, networking, stakeholder management, and executive communication skills.
• Demonstrated ability to influence internal and external partners and align stakeholders around a common strategy.
• Strong project, portfolio, budget, process, and governance management skills.
• Strong oral and written communication skills, including the ability to simplify complex analysis into clear recommendations and decisions.
• Ability to prioritize multiple assignments and make timely decisions while maintaining accuracy and attention to detail.
• Proficiency with Microsoft Excel, Word, and PowerPoint, along with strong computer and systems skills.
• Ability to think beyond conventional approaches and develop innovative, scalable solutions.
• Demonstrated energy, resilience, ownership, and commitment to teamwork and partnerships.
• Ability to travel approximately 10% within the United States.

• Master of Business Administration or advanced degree in a related discipline.
• Experience with residual value strategy, automotive remarketing, leasing, used vehicle economics, Certified Pre-Owned, CarBravo, or valuation and guidebook organizations.
• Experience influencing senior executives and leading enterprise-wide decisions across a matrixed organization.
• Experience translating market, competitive, customer, and financial insights into portfolio or product actions.
• Experience with Power BI, Tableau, SQL, advanced Excel modeling, or other data visualization and analytics tools.
• Experience building performance management systems, operating rhythms, and governance models for complex business areas.