General Motors

Chevrolet Assistant Manager, Field Performance

General Motors • $90K — $120K *
Warren, MI 48089Hybrid
Manufacturing & Automotive
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's degree or 4+ years experience in the automotive industry in lieu of a degree
  • 4+ years in sales or sales operations
  • Significant experience in retail sales operations, dealer performance, or data analytics
  • Proven ability for cross-functional coordination and execution
  • Strong analytical, problem-solving, and project management skills
  • Excellent communication and presentation skills
  • Keen understanding of AI's role in retail operations

Responsibilities

  • Develop and support sales performance improvement initiatives
  • Partner with field teams to enhance sales execution consistency
  • Identify and implement AI-enabled process efficiencies
  • Collaborate with digital, analytics, and operations teams for AI projects
  • Create business cases and measure pilot success
  • Translate AI capabilities into actionable business applications
  • Define workplans and measurable deliverables
  • Monitor and refine initiative performance based on results

Benefits

  • Relocation benefits for qualified candidates
Full Job Description
Job Description

The Chevrolet Assistant Manager, Field Performance is a 7th level individual contributor role responsible for improving Chevrolet sales performance and customer outcomes through dealer performance program strategy, sales effectiveness initiatives, and practical application of AI-enabled process improvements. This role will report to the Chevrolet Sales Effectiveness and Customer Experience Manager.

This position applies deep professional knowledge, independent judgment, and broad cross-functional collaboration to identify opportunities, improve processes, and deliver measurable business results across Chevrolet Sales Operations, field teams, and dealer-facing workstreams. The role is intended to align with GM's Level 7 expectations for a fully qualified, experienced professional who operates with minimal guidance, exercises discretion on significant matters, and has meaningful operational impact across the function.

The role sits within the Chevrolet Sales Effectiveness and Customer Experience organization, where adjacent Assistant Manager roles already exist across customer experience and sales effectiveness. The scope of this new role combines those priorities with AI strategy focused on practical efficiencies in sales processes and customer experience execution rather than enterprise-level product ownership or broader 8th level organizational leadership. Relocation benefits are available for candidates who qualify under company policy.

Key Responsibilities
  • Develop and support initiatives that improve Chevrolet sales performance through contests and recognition programs
  • Partner with field teams and cross-functional stakeholders to strengthen sales effectiveness execution and elevate consistency across the dealer network
  • Identify, evaluate, and implement AI-enabled opportunities that improve efficiency, reduce manual effort, and increase speed and accuracy in sales operations and customer experience workflows
  • Partner with digital, analytics, operations, and business teams to test and scale practical AI use cases that support Chevrolet priorities
  • Build business cases, define pilot success measures, and monitor outcomes to ensure AI initiatives deliver measurable value
  • Help translate emerging AI capabilities into realistic, business-friendly applications for field and headquarters teams
  • Translate business priorities into actionable workplans, implementation steps, and measurable deliverables
  • Coordinate across sales operations, dealer performance, field teams, analytics, and digital partners to ensure initiatives are aligned and executed effectively
  • Track initiative performance and recommend refinements to improve adoption, effectiveness, and customer impact
  • Prepare executive-ready materials, updates, and recommendations for leadership reviews and routine business meetings
  • Communicate clearly across functions and levels to build understanding, alignment, and momentum
  • Help teams adopt new AI tools, processes, and ways of working by providing structure, clarity, and follow-through


What successful performance looks like:
  • Recognized as a fully qualified, experienced professional with complete knowledge of own area and broad knowledge of related areas.
  • Exercises independent discretion and judgment on significant matters based on professional knowledge.
  • Breaks broad challenges into initiatives capable of implementation and proposes solutions that improve processes and services.
  • Resolves diverse, non-standard problems using advanced analytical and problem-solving techniques.
  • Owns delivery of solutions, drives cross-team efforts, and has significant operational impact across the function.
  • Demonstrates strong accountability, collaboration, and influence while operating with minimal day-to-day guidance.


Required experience and capabilities
  • Bachelor's degree or 4+ years of experience in the automotive industry in lieu of a degree.
  • 4+ years in sales or sales operations.
  • Significant experience in retail sales operations, dealer performance, data analytics, or business operations.
  • Proven ability to coordinate cross-functional planning and execution across multiple stakeholders and operating groups.
  • Demonstrated strategic thinking and ability to convert business context and data into actionable plans.
  • Strong analytical, problem-solving, and project management skills.
  • Strong communication, influence, and presentation skills with the ability to work effectively across functions and levels.
  • Demonstrated ability to look forward into a future that incorporates AI into retail operations and strategies.


Preferred experience
  • Experience in Chevrolet or GM retail operations, sales operations, or dealer performance.
  • Experience working with digital retail platforms, systems integrations, or dealer-facing retail processes.
  • Experience partnering with field teams, brand teams, and cross-functional stakeholders to execute business strategy.


GM behaviors expected in role

The successful candidate should consistently role model GM behaviors, including winning with integrity, committing to customers, innovating and embracing change, speaking fearlessly, moving with urgency, being inclusive, leading as one team, and owning the outcome.

Consistent with the Level 7 guide, the role is expected to receive minimal guidance, act as a resource for others, address diverse issues with innovative methods, and help drive cross-team efforts and solutions.

This scope is also consistent with how Chevrolet Sales Operations has been defining adjacent 7th level assistant manager roles: execution-oriented, cross-functional, independently led workstreams with significant business impact, but without the broader organization ownership, staffing accountability, and larger people-leader scope expected of 8th level roles.
GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc).This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}.

About General Motors

General Motors Company engages in the manufacture and sale of cars and trucks in the United States, China, Brazil, Germany, the United Kingdom, Canada, and Italy. It offers sedans, crossovers, sport utility vehicles, pick-up trucks, coupes, sports/convertibles and hybrid vehicles, hatchbacks/wagons, and vans, as well as mini cars in India. The company also provides parts and accessories, such as iPod and MP3 compatibility, mobility accessories, performance parts, AC parts and services, and merchandise. In addition, it offers vehicle safety, security, and information services. The company provides used vehicles. It offers its products through dealers and distributors. General Motors Company was formerly known as NGMCO, Inc. and changed its name to General Motors Company in July 2009. The company was incorporated in 2009 and is based in Detroit, Michigan. It operates manufacturing facilities in India, the United States, and Canada. General Motors Company operates as a subsidiary of the United States Department of The Treasury. General Motors led global vehicle sales for 77 consecutive years from 1931 through 2007, longer than any other automaker, and is currently among the world's largest automakers by vehicle unit sales. General Motors acts in most countries outside the USA via wholly-owned subsidiaries but operates in China through 10 joint ventures. GM's OnStar subsidiary provides vehicle safety, security, and information services. In 2009, General Motors shed several brands, closing Saturn, Pontiac, and Hummer, and emerged from a government-backed Chapter 11 reorganization. In 2010, GM made an initial public offering IPOs to date and returned to profitability later that year.

General Motors Careers

Join the dynamic team at General Motors, a global leader in automotive innovation and technology. At General Motors, we offer unparalleled job opportunities that propel your career forward while contributing to a legacy of engineering excellence.

Work You’ll Do

Embark on a career with General Motors to drive the future of mobility. Our team is dedicated to redefining the automotive landscape through innovation and leadership in electric vehicles and sustainable solutions. By joining us, you will be part of a culture that values diversity, teamwork, and continuous professional growth.

Transform Your Career

General Motors is not just a company; it's a community where you can grow your skills alongside the best in the industry. Our leadership is committed to providing every employee—from interns to senior professionals—with opportunities for career advancement, leadership development, and diversity training.

Innovate and Lead

At General Motors, innovation is at the core of everything we do. From research and development to manufacturing, our teams work collaboratively to lead the industry with cutting-edge technologies and sustainable practices. We encourage our employees to think big and push the boundaries of what’s possible.

Join Our Global Team

As part of our global workforce, you will collaborate with talented individuals who are passionate about shaping the future of transportation. General Motors offers a variety of career paths in engineering, design, IT, marketing, and more. With over 155,000 employees worldwide, our network provides expansive opportunities for networking and professional development.

Internship Programs and Employment Benefits

Start your career journey with a General Motors internship, where you can apply your academic knowledge to real-world projects. Our internships provide a robust foundation in the automotive industry, with mentorship from experienced leaders. Full-time employees enjoy a wealth of benefits, including comprehensive health care, retirement plans, and performance bonuses, ensuring that your hard work is rewarded.

Explore Job Opportunities

Whether you’re a seasoned professional or a recent graduate, General Motors offers positions that leverage your unique skills. Our hiring process is designed to identify and nurture talent, focusing on aligning your capabilities with the right opportunities for growth within the company.

Stay Connected

Join Our Team Search open positions that match your skills and interests. At General Motors, we look for innovative, driven, and solution-oriented team players. Explore the possibilities that await you in a career at General Motors.

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Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities available at General Motors. Embark on a journey of growth, innovation, and leadership at General Motors. Shape your future in an environment that fosters diversity, learning, and the pursuit of excellence. Join us and redefine the roads of tomorrow.
Learn more about General Motors
Size
157,000 employees
Market Cap
$46.9 billion
Industry
Manufacturing & Automotive
Net Income
$6.4 billion
Founded
1908
5 Year Trend
-3.2%
Revenue
$122.4 billion
NASDAQ
GM
* Ladders Estimates

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