Charter Sales Representative

Pavago

$80K — $120K *
US-AnywhereRemote in United States
Transportation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Proven luxury sales experience, particularly in high-ticket client-facing roles
  • Strong communication skills in English, both verbal and written
  • Confidence in handling premium clientele and navigating high-value conversations
  • Exceptional organizational skills and ability to multitask
  • Comfortable with remote work in a fast-paced environment
  • Familiar with CRM systems like Salesforce or HubSpot

Responsibilities

  • Manage inbound charter inquiries from clients
  • Build and maintain relationships with high-net-worth individuals and corporate travelers
  • Provide personalized aircraft recommendations based on client needs
  • Close high-ticket bookings while maximizing revenue
  • Deliver a luxury-level customer experience from inquiry to post-flight support
  • Coordinate effectively with internal operational teams for seamless execution
  • Maintain accurate sales records and client activity within CRM systems

Benefits

  • Full-time remote role with rotating on-call coverage
  • Opportunities for professional growth into senior sales positions
  • Engagement with a clientele that includes executives and luxury travelers
  • Direct exposure to the private aviation industry
  • A dynamic and fast-paced work environment focused on relationship building
Full Job Description
Charter Sales Executive (Private Aviation & High-Ticket Sales) - Remote

Full-Time Remote EST Hours (Rotating On-Call Coverage)
About the Role

We're hiring a relationship-driven and highly polished Charter Sales Executive to manage and close high-value private aviation charter deals.

This is not a transactional sales role.

You'll be responsible for:
  • Managing inbound charter inquiries
  • Building relationships with high-net-worth clients
  • Creating tailored private flight solutions
  • Closing high-ticket bookings
  • Delivering a luxury white-glove client experience

You'll work directly with clients seeking premium private aviation services while coordinating internally to ensure seamless booking execution from inquiry through post-flight support.

If you thrive in:
  • Luxury sales
  • Private aviation
  • Relationship management
  • High-ticket deal environments
  • Fast-paced client communication

This role is a strong fit.

What You'll Own
High-Ticket Charter Sales & Deal Conversion
  • Manage inbound charter inquiries from prospective and returning clients
  • Convert qualified opportunities into confirmed charter bookings
  • Recommend tailored aircraft and flight solutions based on:
    • Passenger requirements
    • Route logistics
    • Timing
    • Aircraft preferences
  • Maximize revenue while maintaining premium client service standards
  • Negotiate pricing and close deals confidently in a fast-moving environment
Client Relationship Management (White-Glove Experience)
  • Build long-term relationships with:
    • High-net-worth individuals
    • Executives
    • Corporate travelers
    • Luxury clientele
  • Deliver a luxury-level customer experience from inquiry to completed flight
  • Maintain proactive communication and responsiveness throughout the booking process
  • Drive repeat business through exceptional relationship management
End-to-End Charter Coordination
  • Guide clients through:
    • Aircraft selection
    • Charter pricing
    • Scheduling
    • Logistics
    • Booking confirmation
  • Coordinate internally to ensure flawless execution and operational alignment
  • Provide updates throughout the charter lifecycle
  • Support clients with urgency and professionalism during time-sensitive requests
Communication & Operational Coordination
  • Communicate across:
    • Phone
    • Email
    • Slack
    • WhatsApp
  • Coordinate with:
    • Operations teams
    • Scheduling teams
    • Aviation partners
    • Internal stakeholders
  • Participate in rotating on-call schedules to support 24/7 charter responsiveness
CRM & Pipeline Management
  • Maintain clean and accurate sales records inside:
    • Salesforce
    • CRM systems
    • Charter tracking platforms
  • Track:
    • Inquiries
    • Quotes
    • Bookings
    • Client activity
    • Revenue opportunities
  • Ensure strong pipeline visibility and organized follow-up management


Requirements
Core Requirements
  • Proven experience in:
    • Sales
    • Luxury services
    • High-ticket client-facing roles
    • Relationship-based selling
  • Strong verbal and written English communication skills
  • Confident handling premium clientele and high-value conversations
  • Strong organizational and multitasking abilities
  • Comfortable working remotely in a fast-paced environment
  • Ability to work EST hours with rotating on-call availability
  • Experience using CRM systems such as:
    • Salesforce
    • HubSpot
    • Similar platforms
Nice to Have
  • Experience in:
    • Private aviation
    • Charter sales
    • Luxury hospitality
    • Travel services
  • Familiarity with:
    • Avinode
    • Charter quoting systems
    • Private aircraft categories
  • Understanding of:
    • Part 135 operations
    • Private aviation logistics
    • Cryptocurrency transactions
  • Existing network within luxury travel or aviation industries


What Makes You a Strong Fit
  • You build relationships - not just transactions
  • You communicate with professionalism, confidence, and polish
  • You stay calm under pressure in high-value client environments
  • You move quickly while maintaining attention to detail
  • You thrive in luxury service and fast-response sales environments
  • You take ownership of the client experience from start to finish


What a Typical Day Looks Like
  • Respond to inbound charter requests and inquiries
  • Build relationships with prospective and returning clients
  • Recommend aircraft and customized charter solutions
  • Coordinate quotes, pricing, and booking logistics
  • Work with operations teams to ensure smooth execution
  • Maintain CRM updates and sales pipeline tracking
  • Follow up proactively to maximize conversions and repeat bookings

In short:
You turn high-value charter inquiries into closed bookings while delivering a seamless luxury aviation experience.

Key Metrics for Success (KPIs)
  • Charter deal conversion rate
  • Revenue generated per booking
  • Client satisfaction and repeat business
  • Response time to inbound inquiries
  • CRM accuracy and pipeline organization
  • Retention and long-term client relationships


Why This Role Stands Out
  • High-ticket luxury sales environment
  • Relationship-driven sales with premium clientele
  • Direct exposure to the private aviation industry
  • Fast-paced, high-growth sales environment
  • Opportunity to work with:
    • Executives
    • Entrepreneurs
    • Luxury travelers
  • Strong growth opportunities into:
    • Senior Charter Sales
    • Aviation Sales Leadership
    • Sales Director roles


Interview Process
  • Initial Phone Interview
  • Video Interview
  • Final Client Interview
  • Offer & Onboarding


Apply Now

If you:
  • Thrive in high-value relationship-driven sales
  • Enjoy luxury client communication and premium service
  • Are confident managing high-ticket deals
  • Want exposure to the private aviation industry

This role is a strong fit for you.

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