Johnson & Johnson

Chargeback Analyst

Johnson & Johnson$65K — $104K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required
  • Minimum of two years relevant work experience
  • Strong leadership, analytical, and organization skills
  • Excellent verbal and written communication skills
  • Proficient in Microsoft Office Suite, especially advanced Excel (VLOOKUP and pivot tables)

Responsibilities

  • Manage distributor Chargeback Payments through CORE, ICS & SAP systems
  • Demonstrate understanding of the department and the business
  • Reconcile incoming Chargeback submissions and process resubmissions
  • Troubleshoot and solve complex problems
  • Collaborate with business partners to resolve chargeback disputes
  • Identify and implement process improvements
  • Monitor wholesaler compliance metrics and reports

Benefits

  • Eligible for the Company’s consolidated retirement plan (pension) and 401(k) savings plan
  • 120 hours of vacation per year
  • 40 hours of sick time per year
  • 13 days of holiday pay per year
  • 480 hours of parental leave within one year of birth/adoption/foster care
Full Job Description
Job Function:
Sales Enablement

Job Sub Function:
Contract Administration and Management

Job Category:
Professional

All Job Posting Locations:
Raritan, New Jersey, United States of America

Job Description:

Johnson & Johnson is currently recruiting for a Chargeback Analyst! This position will be located in Raritan, NJ.

The Chargeback Analyst will be responsible for managing the Chargebacks process for key Medical Tech distributors. This role is responsible for developing key internal and external partnerships, performing root cause analyses, resolving complex Chargeback discrepancies, partnering with Finance regarding Chargeback credits and deductions, and measuring/monitoring wholesaler compliance. In addition, key responsibilities also include any compliance related activities, such as Sarbanes-Oxley related activities.
Key Responsibilities:
  • Manage distributor Chargeback Payments through the CORE, ICS & SAP system
  • Demonstrate detailed understanding of the department and a broad knowledge of other areas of the business
  • Reconcile incoming Chargebacks submissions based on frequency of distributor submission schedule and process resubmissions
  • Research, troubleshoot, and solve problems of broad complexity
  • Collaborate and lead communication with business partners such as Channel Partners, Operating Companies, distributors to identify and resolve root causes on disputes
  • Identify and implement process improvements and cost reduction
  • Timely reconciliation of SAP and research unidentified deductions taken by Distributors to determine validity
  • Maintain monthly metrics on wholesaler accounts
  • Develop, create, run reports, and perform trend analysis
  • Perform monthly audits and validate outgoing operating company reports and internal data requests to ensure accuracy
  • Act decisively while understanding the impact of actions, processes and problems across the department
  • Provide leadership to other team members and transfer knowledge across departments, Operating Companies, etc.
Qualifications:
Education:
  • Minimum of Bachelor's degree required
Skills & Experience:

Required:
  • Minimum of two (2) years of relevant work experience
  • Demonstrated leadership, analytical, and organization skills, with ability to prioritize successfully and work independently
  • Excellent verbal and written communication skills
  • Proficiency with Microsoft Office Suite, including advanced proficiency with MS Excel (specifically VLOOKUP and pivot tables); Excel macros is preferred)
Preferred:
  • Experience in contracting, chargeback, and/or healthcare
  • Knowledge of Model N (ICS/CORE) and SAP
  • Project management/leadership experience
  • Familiarity, training, or certification with Process Excellence or Lean methodologies

Required Skills:

Preferred Skills:

The anticipated base pay range for this position is :
$65,000.00 - $104,650.00

Additional Description for Pay Transparency:
Subject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).
Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:

Vacation -120 hours per calendar year

Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado -48 hours per calendar year; for employees who reside in the State of Washington -56 hours per calendar year

Holiday pay, including Floating Holidays -13 days per calendar year

Work, Personal and Family Time - up to 40 hours per calendar year

Parental Leave - 480 hours within one year of the birth/adoption/foster care of a child

Bereavement Leave - 240 hours for an immediate family member: 40 hours for an extended family member per calendar year

Caregiver Leave - 80 hours in a 52-week rolling period10 days

Volunteer Leave - 32 hours per calendar year

Military Spouse Time-Off - 80 hours per calendar year

For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits

About Johnson & Johnson

Scio Diamond creates single-crystal Type IIa diamonds for the jewelry market and for industrial applications. It employs a patent-protected chemical vapor deposition (CVD) process in a precisely controlled laboratory setting to produce diamonds. It was founded in 2009 and is headquartered in Greenville, South Carolina.

Johnson & Johnson Careers

Joining Johnson & Johnson provides an unparalleled opportunity to be a part of a global team of professionals dedicated to blending care, science, and innovation to profoundly change the trajectory of health for humanity.

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Learn more about Johnson & Johnson
Size
141,700 employees
Market Cap
$462.7 billion
Industry
Net Income
$14.7 billion
Founded
1886
5 Year Trend
+5.5%
Revenue
$82.5 billion
NASDAQ

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