Chargé de programme - CRM

Sky Systems, Inc.

$90K — $120K *
Information Technology
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 15+ years of relevant IT experience
  • 10+ years in project management, with at least 2 years in portfolio or program management
  • Proven track record of managing a full CRM selection and implementation project
  • Familiarity with Planisware or other project management tools
  • Experience in complex and less mature environments
  • Background in SAFe Agile methodologies

Responsibilities

  • Lead the CRM program initiatives from inception to deployment.
  • Manage cross-functional project teams ensuring timely delivery.
  • Develop and maintain project roadmaps and schedules.
  • Facilitate stakeholder engagements to gather requirements and feedback.
  • Execute comprehensive risk management throughout project cycles.

Benefits

  • Opportunity for contract renewal beyond December 2026
  • Engagement in a dynamic and challenging environment
  • Work in a central downtown Montreal location
  • Access to professional development opportunities
  • Collaborative team culture and networking opportunities
Full Job Description
Titre/Title: Chargé de programme - CRM / CRM Program Manager

Lieu/Location: Montréal, centre-ville - Présentiel 6 jours/mois / Downtown Montreal - On-site 6 days/month
Durée/Duration: Jusqu'au 3 décembre 2026 avec possibilité de renouvellement - 37,5 heures/semaine / Until December 3, 2026, with possibility of renewal - 37.5 hours/week
Requirements :
  • 15 ans et plus d'expérience pertinente en TI;
  • 10 ans en gestion de projets (dont au moins 2 ans en portefeuille / programmes)
  • Réalisation d'au moins un projet complet de sélection et d'intégration d'un CRM, de l'analyse des besoins jusqu'au déploiement.
  • Expérience avec Planisware ou tout autre outil de gestion de projets;
  • Expérience dans des environnements complexe et peu mature, donner des exemples
  • Expérience dans des milieux Safe Agile
==
Requirements:
  • 15+ years of relevant IT experience.
  • 10 years of project management experience (including at least 2 years managing portfolios/programs).
  • Experience delivering at least one complete CRM selection and implementation project, from requirements analysis through deployment.
  • Experience with Planisware or any other project management tool.
  • Experience working in complex and less mature environments; provide examples.
  • Experience working in SAFe Agile environments

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