Channel Account Manager, MSP

A-LIGN External$80K — $120K *
US-AnywhereRemote in United States
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business, marketing, or relevant field
  • 5-7 years of experience in Channel Sales and solution selling
  • Existing relationships within the IT and/or Cybersecurity fields
  • Entrepreneurial spirit and ability to thrive in fast-paced environments
  • Proficient in using data and metrics for impact measurement
  • Familiarity with Salesforce and O365 (preferred)
  • Excellent communication skills and ability to meet deadlines

Responsibilities

  • Manage, prospect, and foster relationships with partners
  • Oversee partner review processes focusing on different partner tiers
  • Facilitate partner reviews and QBRs with strategic and key partners
  • Drive partner marketing campaigns to enhance engagement
  • Track lead metrics and link them to revenue outcomes
  • Report business performance and program updates to leadership
  • Develop new processes to meet business needs and improve output

Benefits

  • Healthcare, Dental, and Vision Benefits
  • Employer Paid Life Insurance and Disability Insurance
  • Employee Assistance Program (EAP)
  • Pet Insurance
  • 401(k) Plan with Employer Matching
  • Competitive Commission Structure
  • Home Office Reimbursement
  • Certification Reimbursement
  • Personalized Career Coaching
  • Generous Paid Time Off
  • Paid Office Closure from December 25 to January 1
  • Vacation Bonus
  • Summer Hours
Full Job Description
About The Role

The Channel Account Manager, MSP works independently and collaboratively to execute go-to-market activities that support partner-led growth. In this role, you will identify, mobilize, and manage managed service provider partner channels to drive lead generation and revenue. You will work closely with sales managers and marketing leaders to develop, enable, and support partners and prospects within your scope, while collaborating on programs and events that promote A-LIGN's service offerings. As the Channel Account Manager, you will evaluate business opportunities, build strong partner relationships, and secure internal alignment through clear written documentation, all while managing multiple priorities in a fast-paced environment. A-LIGN will depend on you to leverage your experience and network within the IT and cybersecurity partner ecosystem to help establish a strong foundation for long-term program growth.
Reports To

Director of Alliances, MSP
Pay Classification

Full-Time, Exempt
Responsibilities
  • Manage, prospect, and develop key relationships with existing and/or potential partners
  • Drive and manage partner review process with focus/transactional/minor partner tier
  • Support partner review/QBR process with Strategic and Key partners
  • Support and drive partner marketing campaigns
  • Track and forecast lead metrics and correlate revenue achievement
  • Report on business performance and program status to leadership
  • Develop new processes and formats to address business needs and increase output
Minimum Qualifications

EDUCATION
  • Bachelor's degree in business, marketing, or other relevant field

EXPERIENCE
  • Dynamic, high-energy sales professional with a minimum of 5-7 years' experience in Channel Sales and solution selling
  • Existing relationships and contacts within the IT and/or Cybersecurity landscape
  • Entrepreneurial spirit / eagerness to work in a fast-paced environment
  • Experience using data and metrics to measure impact
  • Salesforce and O365 (preferred)

SKILLS
  • Ability to meet deadlines
  • Excellent communication skills
  • A high degree of motivation
  • Thrives in a fast-paced environment
Benefits
  • Healthcare, Dental, and Vision Benefits
  • Employer Paid Life Insurance and Disability Insurance
  • EAP - Employee Assistance Program
  • Pet Insurance
  • 401(k) Plan with Employer Matching
  • Competitive Commission Structure
  • Home Office Reimbursement
  • Certification Reimbursement
  • Personalized Career Coaching
  • Generous Paid Time Off
  • Paid Office Closure December 25-January 1
  • Vacation Bonus
  • Summer Hours

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