Channel Account Manager - EMEA

Spencer Thomas Group

$80K — $110K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in client acquisition and relationship management
  • Proven track record of generating new revenue streams
  • Strong understanding of CRM and sales processes
  • Excellent communication and interpersonal skills
  • Ability to analyze market trends and data to identify opportunities

Responsibilities

  • Develop new business pipelines and enhance existing client relationships
  • Identify upselling opportunities to strengthen client partnerships
  • Create strategic account plans to drive growth
  • Maintain consistent communication with clients and partners
  • Keep up-to-date with industry trends and best practices
  • Coordinate interviews between clients and candidates
  • Document every client interaction in the CRM system

Benefits

  • Opportunities for professional growth and development
  • Collaborative work environment
  • Ability to work onsite at ADP Barcelona Office
  • Exposure to a diverse client base within EMEA
  • Access to industry-leading training resources
Full Job Description
Project Overview:
Drive revenue growth through proactive client acquisition and relationship management. This includes identifying and securing new business opportunities, nurturing existing client accounts, and developing strategic partnerships to expand market reach.
  • Develop new pipelines, and grow existing client relationships resulting in new revenue
  • Identify potential opportunities to market STG services to existing clients by introducing resources and solutions to help in the sales process
  • Play a role in building individual account strategies to expand business
  • Maintain consistent contact with prospects, partners and clients to serve their needs in a courteous and efficient manner
  • Stay current with industry practices and trends
  • Coordinate interviews with client hiring manager and candidate
  • Maintain detailed records of all partner and client interactions within the designated CRM system.

Targets:
Day 1 - 30:
  • Meet internally with key stakeholders weekly
  • Cold reach out to 20-30 ADP Sellers/Leaders/Implementation across EMEA each week
  • Learning and mastery of CRM, and sales process
  • On-site meetings at ADP Barcelona Office when possible
  • Build a master spreadsheet/organizational chart of all sellers, roles, and track outreach in CRM

Day 30 - 90:
  • On-site meetings at ADP Barcelona Office when possible
  • 2 meetings, onsite or virtual per day with an ADP Sellers
  • 20-30 cold outreach to ADP Sellers/Leaders/Implementation across EMEA per week
  • 20-30 follow up outreach to ADP Sellers across EMEA
  • Continue building master spreadsheet of all sellers, tracking outreach in CRM

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