Full Job Description
Make your mark at one of the biggest names in payments. We're looking for a Change, Risk and Controls Analyst to join our ever-evolving Change, Risk and Control Governance (CRCG) team and help shape the future of global commerce. In this role, you will help ensure change is delivered with confidence by enabling teams across the business to identify, assess, and manage risk early in the delivery lifecycle. Your work will strengthen governance, improve audit readiness, reduce operational risk, and support better business outcomes across products, technology, and operations. As a trusted partner to stakeholders throughout the organization, you'll help create transparency, drive accountability, and influence how change is governed at scale, contributing directly to Global Payments' mission of delivering secure, innovative, and reliable payment experiences around the world.
What you'll own
• Drive risk-informed change outcomes by partnering with initiative owners and stakeholders to identify risks early, enabling safer delivery, reducing rework, and improving execution across business and technology initiatives.
• Strengthen governance and control effectiveness by ensuring risk review decisions, control requirements, and remediation activities are documented, tracked, and maintained in an audit-ready manner that supports organizational accountability.
• Influence successful initiative delivery by coordinating cross-functional partners, resolving documentation and control gaps, and keeping critical actions moving toward timely completion and measurable business outcomes.
• Improve transparency and decision-making by monitoring risks, actions, dependencies, and trends, providing insights that help leaders prioritize issues and proactively manage change-related exposure.
• Advance continuous improvement opportunities by identifying recurring challenges, process inefficiencies, and governance gaps, helping enhance the effectiveness, consistency, and scalability of CRCG processes.
What you'll bring
• Experience supporting risk management, controls, audit, compliance, governance, change management, project management, or related operational activities within a complex business environment.
• Ability to analyze information, identify risks and control gaps, and translate findings into practical recommendations that support business objectives.
• Strong collaboration and communication skills, with a proven ability to build relationships and work effectively across business, product, technology, operations, legal, compliance, and risk functions.
• Demonstrated ability to manage multiple priorities, maintain high-quality documentation, and deliver accurate results in a fast-paced, deadline-driven environment.
• A proactive and accountable mindset with a commitment to continuous learning, problem-solving, and driving positive outcomes for colleagues, clients, and the business.
It's a bonus if you have
• Professional certifications or training in risk, audit, governance, project management, change management, or process improvement disciplines.
• Experience using governance, risk, and compliance (GRC) tools, workflow platforms, reporting solutions, or project management technologies such as ServiceNow, SharePoint, Power BI, or similar systems.
• Experience working within financial services, payments, technology, or other highly regulated industries where risk and control management are critical to business success.
