Change Management & Reporting Coordinator

Turner & Townsend • $75K — $120K *
Edmonton, AB T5A 0A1In-Person
Education, Government & Non-Profit
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Experience developing structured learning content, training plans, and user-friendly documentation.
  • Ability to communicate clearly, simplify technical concepts, and present confidently to groups.
  • Skilled in Microsoft Office Suite and collaboration tools; able to learn new software quickly.
  • Experience with Procore, Intelex, and Power BI; adept at translating system workflows into training and reporting content.
  • Ability to interpret data, understand reporting structures, and support dashboard or report creation.
  • Comfortable working with cross-functional teams, gathering requirements, and supporting change adoption.
  • Strong ability to manage multiple deliverables, timelines, and stakeholder needs.

Responsibilities

  • Design and develop training programs that support new processes, tools, and organizational changes.
  • Build structured lesson plans outlining objectives, content flow, activities, and assessments.
  • Facilitate instructor-led sessions with demonstrations and hands-on practice.
  • Develop digital modules, walkthroughs, and tutorials for independent learning.
  • Produce concise, easy-to-use resources that reinforce key tasks and workflows.
  • Deliver clear, engaging written content and presentations that simplify complex concepts for diverse audiences.
  • Work across platforms such as Procore, Intelex, and Power BI to understand workflows and gather reporting requirements.

Benefits

  • 100% covered health and dental benefits for you and your dependents (including paramedical services).
  • Health spending account to top up expenses not covered in the benefits program.
  • RRSP option with company matching.
  • Annual learning and development budget.
  • Access to a range of online learning tools, and support for career development and growth.
  • Coverage of one professional membership or license fee per year, if directly related to your role.
  • Flexible, hybrid work approach that allows for balance between professional and personal lives.
Full Job Description
Change Management & Reporting Coordinator

Who are you?

The Change Management & Reporting Coordinator supports organizational change initiatives by developing training programs, creating user-friendly learning materials, and ensuring employees can confidently adopt new systems and processes. This role also supports reporting activities by working across multiple software platforms to gather information, understand workflows, and translate system functionality into clear documentation and training resources. Strong communication, technical proficiency, and the ability to simplify complex information are essential.

Job Description
  • Design and develop training programs that support new processes, tools, and organizational changes.
  • Build structured lesson plans outlining objectives, content flow, activities, and assessments.
  • Create high-quality materials to support training delivery and end-user support, including:
  • Facilitate instructor-led sessions with demonstrations and hands-on practice.
  • Develop digital modules, walkthroughs, and tutorials for independent learning.
  • Produce concise, easy-to-use resources that reinforce key tasks and workflows.
  • Deliver clear, engaging written content and presentations that simplify complex concepts for diverse audiences.
  • Use Microsoft Outlook, Teams, Word, Excel, PowerPoint, and SharePoint to build, manage, and deliver training and reporting content.
  • Work across platforms such as Procore, Intelex, and Power BI to understand workflows, gather reporting requirements, and translate system outputs into training materials and user documentation.
  • Assist in creating, updating, and maintaining reporting dashboards, data summaries, and user guidance for reporting tools.


Qualifications
  • Experience developing structured learning content, training plans, and user-friendly documentation.
  • Ability to communicate clearly, simplify technical concepts, and present confidently to groups.
  • Skilled in Microsoft Office Suite and collaboration tools; able to learn new software quickly.
  • Experience with Procore, Intelex, and Power BI, with the ability to translate system workflows into training and reporting content.
  • Ability to interpret data, understand reporting structures, and support dashboard or report creation.
  • Comfortable working with cross-functional teams, gathering requirements, and supporting change adoption.
  • Strong ability to manage multiple deliverables, timelines, and stakeholder needs.


Additional Information

What's in it for you...
  • 100% covered health and dental benefits for you and your dependents (including paramedical services)
  • Health spending account, to top up expenses not covered in the benefits program
  • RRSP option with company matching
  • Annual learning and development budget
  • Access to a range of online learning tools, and support for career development and growth
  • Coverage of one professional membership or license fee per year, if directly related to your role
  • We believe in work-life balance, so you can recharge and take care of what matters most with vacation, flex and sick days
  • A flexible, hybrid work approach that allows colleagues to find balance between their professional and personal lives
  • Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging

The base salary range for this full-time role is $75,000 - $120,000 per year. Ranges are determined by role and level and represent a good faith effort to provide a fair and equitable salary. This range is a reflection of base salary only, not of a total compensation package. Please note Turner & Townsend reserves the right to pay more or less than the posted range, depending on candidate's experience and qualifications.

This posting reflects an existing vacancy that we are actively hiring for.

About Turner & Townsend

Turner & Townsend Careers

Joining Turner & Townsend offers a unique opportunity to contribute to some of the most exciting projects worldwide. As a global leader in professional services, Turner & Townsend is at the forefront of transforming the industry through expertise, innovation, and leadership.

Explore Job Opportunities

Turner & Townsend is constantly seeking skilled professionals eager to drive innovation and lead industry standards. With a variety of job opportunities available, candidates can find positions that match their skills and career aspirations. Explore employment options that span across critical sectors such as construction, project management, and consultancy.

Experience Professional Growth

Turner & Townsend is committed to the professional growth and continuous development of its team members. The company supports career advancement through robust training programs, including leadership development and diversity training, ensuring every team member has the tools and knowledge to succeed.

Internship Programs

For those starting their career journey, Turner & Townsend offers internship programs that provide a rich learning environment. Interns gain hands-on experience, working alongside seasoned professionals and contributing to impactful projects. These internships are a gateway to full-time employment and a flourishing career within the company.

Cultivating a Diverse and Inclusive Culture

Turner & Townsend prides itself on fostering an inclusive culture where diversity is celebrated. The company believes that a diverse workforce enhances creativity and drives innovation. Employees from various backgrounds are encouraged to share their unique perspectives, promoting a collaborative and supportive workplace.

Benefits and Employee Wellbeing

Understanding the importance of a work-life balance, Turner & Townsend offers comprehensive benefits designed to support the wellbeing of its team. Benefits include health care, flexible working conditions, and competitive retirement plans, all aimed at enhancing the quality of life for employees.

Join the Team

Turner & Townsend is hiring! Search open positions that align with your professional skills and interests. The company is looking for passionate, curious, and solution-driven team players. Prepare your resume, sharpen your interview skills, and get ready to join a team where your contributions will be valued and your career will flourish.

Networking and Career Development

Turner & Townsend encourages continuous networking and professional development. By participating in industry conferences and company-hosted events, employees can build valuable relationships and stay current with industry trends.

Stay Connected

Keep up to date with the latest from Turner & Townsend: - **Read Careers Blog**: Gain insights from experts and stay informed about the latest company news and industry trends. - **Job Alert Emails**: Personalize your subscription to receive job alerts and insider tips tailored to your preferences. Discover exciting and rewarding opportunities that await at Turner & Townsend. Turner & Townsend is not just a place to work—it's a place where careers are made, innovation thrives, and opportunities abound. Join the team and be part of shaping the future of the industry.
Learn more about Turner & Townsend
Industry
Real Estate & Construction
* Ladders Estimates

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