Job DescriptionWe currently have a career opportunity for an Operational Transformation and Change Lead Business Consultant to join our team located in United States..
Job Overview:A
Change & Adoption Senior Business Consultant will have expertise in business and change architecture, strategy solution development, client presales / presentation, delivery management, team management and thought leadership skills.
You will collaborate with some of the best talent in the industry to create and implement innovative high-quality operational and change solutions, participate in Sales and various pursuits focused on our clients' business needs. You will also contribute in a variety of roles in thought leadership, mentorship, operational systems analysis, operating model architecture, change and adoption design and supporting documentation. You will challenge your leading-edge solutions, consultative and business skills through the diversity of work in multiple industry domains.
The key to success is one's willingness to collaborate, engage as team players and closely partner with our clients. We take pride in sharing our clients' visions and "side by side" approach while driving value and strategizing around their business obstacles or towards their goals. Our culture thrives on those who believe in internal and external engagement, relationship management, thought leadership, quality, and accountability. With few layers of management and a team-oriented culture, we collaborate as one, engage as one and win as one!
Perficient is always looking for the best and brightest talent and we need you! We're a quickly-growing, global AI consulting leader, and we're transforming the world's largest enterprises and biggest brands. You'll work with the latest technologies, expand your skills, and become a part of our global community of talented, diverse, and knowledgeable colleagues.
Responsibilities- Interfaces and communicates with all levels of Perficient project resources and stakeholders.
- Serve as the accountable solution and delivery lead for operational, strategy, and change engagements.
- Develop an understanding of overall client strategy and how your role contributes to that strategy.
- Develop tools and frameworks to support alignment and decision making with the client.
- Develop/architect project approaches and solutions to achieve a client's desired outcome based on expertise.
- Demonstrate understanding of client's business, organizational, and technical environments that are a part of the project implementation.
- Facilitate client discussions to drive clarity and resolution. (e.g., requirement sessions, design reviews, etc.)
- Documents and understands client processes, organizational structure, measures, governance, and architectures to identify opportunities, develop initiatives, create roadmaps, and transition into ongoing support.
Qualifications- Minimum 7-10 years professional experience in delivery of strategy, operational, and change management solutions.
- Previous strategy, business, and change consulting experience.
- Leadership and team management experience with ability to provide strategic planning and oversight.
- Experience developing and marketing (internal and market-facing) operational and change solutions and approaches.
- Management, business, and strategy consulting and program management experience.
- Strong client management and executive level communications skills.
- Experience in project and solution estimation and team structure definition.
- Fluent and current on Operational, AI, and Change Management trends.
- Proven track record of leadership roles delivering solutions within defined timeframes.
- Demonstrated ability to leverage AI tools to enhance productivity, streamline workflows, and support data-informed task execution.
- Familiarity with AI-enhanced platforms and solutions is a plus.
- A solid understanding of AI capabilities and limitations including ethical considerations is expected.
- Excellent written and oral communication skills; experience presenting to Executives.
- Experience working work a globally distributed team.
- Desire to mentor team members and develop their skills.
- Experience leading internal teams.
- Be independent, self-driven and comfortable with ambiguity.
- Flexible to travel to client or Perficient locations.
Preferred Experience- BA/BS degree in Business, Engineering, Communication, Education, Instructional Design, Human Resources, Organizational Psychology, Information Systems or related field.
- Masters of Business or Engineering.
- Change Management training and/or certifications.
- Continuous Improvement training and/or certifications.
Disclaimer: The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification. Management retains the discretion to add or change the duties of the position at any time.
