IMMEDIATELY HIRING! EMS CES Coordinator in Manchester, NH!

Starting Salary: $90,000 - $110,000 depending on experience

Application Deadline: Thursday September 3, 2027 at 5PM EST

JOB SUMMARYThe CES Coordinator is accountable for the provision of quality, outcome-based educational programsand practice support which promote initial and ongoing competency and continuous development ofcaregivers. This position provides support to internal/external customers under direct supervision of theRegional Manager of Clinical Operations. The Clinical Educator I helps design, teach, and evaluate basicand advanced life support training programs, acts as an internal training and organizationaldevelopment consultant, and provides clinical career development resources and plans.

ESSENTIAL FUNCTIONS/DUTIES

• Acts as a clinical resource to basic and advanced caregivers. Maintains a knowledge base ofcurrent standards of care and standards of practice and ensures compliance to thosestandards.
• Develops, organizes, implements and evaluates education and programs to ensurecompetencies of basic and advanced caregiver personnel.
• Use multiple approaches and sources of information to identify and validate caregiverlearning needs. Conducts learning needs assessments regularly to identify organizational,departmental and service line education and practice needs. Incorporates teachingmethodologies appropriate to the learner and the outcomes.
• Participates in the departmental short-term planning related to education and practicesupport.
• Works closely with operations and service line leadership to ensure the overall integrity ofthe entire team and provides clinical support.
• Works closely with local leadership and customers in assisting with outreach education.
• Assist with the development of area-specific orientation of local protocol and procedures fornew employees.
• Accountable to working with the Operations Manager and/or Regional Director to ensureclinical and service delivery issues are addressed promptly.
• In conjunction with clinical practices and clinical quality leaders, participates in the ongoingdevelopment, implementation and evaluation of the clinical quality management programdesigned to measure and ensure that patient care delivered is commensurate with companyand customer expectations
• Ensures ongoing continuous clinical quality improvement/assurance at the operation level.
• Assists in auditing, and managing crews’ certifications, education completion, and employeehealth requirements.
• In conjunction with the National Director of Controlled Substance, serve as a resource for allmatters pertaining to Controlled Substances.
• In conjunction with Patient Safety, actively ensures safety and compliance via completion of,and response to, Safety Management System Clinical Reports
• Integrates data and outcome from Quality/Safety initiatives into education and practicesupport.
• Collaborates with GMR Learning and regional clinical operations leadership in theidentification, implementation and revision of all educational activities to ensure compliancewith all accrediting, regulating and credentialing agencies.
• Serves as a resource for outreach education offerings.
• Coordinate and provide instruction for new employee onboarding as directed.
• Assists in the identification of staff for training officer and clinical coach development.
• Works cohesively with Clinical Operations and GMR Learning leaders to develop andfacilitate remedial training.
• Maintain all requirements for and be able to fulfill all essential functions of a care caregiverwithin scope as assigned, with the emphasis on being able to observe and evaluate basicand advanced level clinical caregiver member competency and skills.
• Acts as a role model in area of expertise and professional practice by being self-directed,maintaining expertise and promoting the profession.
• Other duties as assigned

QUALIFICATIONS

Education:

• Current EMT or EMT-P Certification/License as applicable to scope
• Current Instructor ratings in AHA/NAEMT certifications required

Experience:

• Two years EMS experience required.
• Knowledgeable in prehospital EMS transport.
• Previous teaching experience preferred.

Skills:

• Have a working knowledge of cultural diversity
• Demonstrate the ability to collect pertinent information related to clinical care and potential educational needs of the basic and advanced provider.
• Demonstrated ability to apply adult learning principles in the training environment
• Demonstrate ability to assess educational needs and develop programs to meet theeducational needs of adult learners.

More Information about this Job Salary: $90k - $110k depending on experience. Check out our careers site benefits page to learn more about our benefit options.