Fiserv

Certification Coordination Analyst

Fiserv • $74K — $122K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years in software quality assurance or certification coordination
  • 4+ years creating test plans and certification documentation
  • 4+ years experience with JSON, XML, and RESTful APIs
  • 4+ years tracking defects and supporting resolution
  • 4+ years in Agile delivery environments
  • Bachelor's degree in relevant field or equivalent experience

Responsibilities

  • Coordinate certification activities across teams
  • Track certification requirements and support release readiness
  • Create and maintain certification documentation
  • Validate API requests and responses
  • Monitor timelines and escalate risks
  • Support defect triage and resolution
  • Contribute to process improvements for certification activities

Benefits

  • Fuel Your Life program for well-being support
  • Generous holiday and paid time off policies
  • No-cost mental health support
  • Peer recognition rewards program
  • Employee Resource Groups for networking
  • Professional growth opportunities and training
  • Comprehensive health insurance options
  • 401k match and stock purchase options
  • Tuition assistance and reimbursement
  • Paid parental and military leave
Full Job Description
Job Title
Certification Coordination Analyst

About your role:

As a Certification Coordination Analyst, you will coordinate certification activities that support software quality, release readiness and client implementation needs. You will work with product, development, quality assurance and implementation teams to track certification requirements, validate outcomes and resolve issues. Your work helps ensure solutions meet defined standards for performance, reliability and delivery readiness.

What you'll do:
  • Coordinate certification activities across product, development, quality assurance and implementation teams.
  • Track certification requirements, test evidence, defects and approvals to support release readiness.
  • Create and maintain test plans, test cases and certification documentation for software products and integrations.
  • Validate application programming interface (API) requests and responses using JavaScript Object Notation (JSON), Extensible Markup Language (XML) and RESTful services.
  • Monitor certification timelines, communicate status updates and escalate risks that could affect project milestones.
  • Support defect triage by documenting issues, validating fixes and confirming results against certification criteria.
  • Contribute to process improvements that increase consistency, traceability and quality across certification activities.
  • Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.


Experience you'll need to have:
  • 4+ years of experience in software quality assurance, certification coordination or technical analysis supporting software products.
  • 4+ years of experience creating test plans, test cases, test evidence and certification documentation.
  • 4+ years of experience working with JSON, XML and RESTful API services in testing or certification activities.
  • 4+ years of experience tracking defects, documenting outcomes and supporting resolution with cross-functional teams.
  • 4+ years of experience working in Agile delivery environments using backlog, sprint or release tracking processes.
  • Bachelor's degree or higher in Computer Science, Information Systems, Business, Engineering or related field or equivalent combination of education, related experience and/or military experience.


Experience that would be great to have:
  • Experience with automated testing tools used to increase test coverage and execution consistency.
  • Experience with continuous integration and continuous deployment (CI/CD) tools.
  • Experience applying security testing practices in software validation.
  • Software testing certification or equivalent quality assurance credential.


How you'll work:
  • This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
  • This role requires use of a computer and audio equipment.


Travel:

This role requires occasional travel (up to 10%).

Sponsorship:

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Benefits at Fiserv:
  • Fuel Your Life program to support your physical, financial, social, and emotional well-being.
  • Paid holidays and generous time away policies.
  • No-cost mental health support through Employee Assistance Programs.
  • Living Proof program to recognize your peers' extra effort with points redeemable for rewards.
  • Eight Employee Resource Groups to foster a collaborative culture and expand your network.
  • Unparalleled professional growth with training, development, and internal mobility opportunities.
  • Medical, dental, vision, life, and disability insurance options available from day one.
  • Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
  • Tuition assistance and reimbursement program.
  • Paid parental and military leave.


Salary Range
$74,000.00 - $122,400.00

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

This position is not eligible for an annual incentive opportunity and is also not eligible to earn commissions.

Thank you for considering employment with Fiserv. Please:

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

About Fiserv

CashEdge(R) provides infrastructure that global financial institutions rely on to extend their online channels and enhance customer profitability. CashEdge delivers secure Online Money Movement and Advanced Account Aggregation platforms that power specialized retail banking and advisor applications. These proven solutions enable CashEdge's clients to create compelling online offerings that attract customers, generate revenues, and reduce costs. CashEdge serves top-tier financial institutions around the world. Clients and partners include Vanguard, RBC Financial Group, CIBC, Yahoo! Finance, Digital Insight, First Data, TD Canada Trust, NYCE, Laurentian Bank, Financial Fusion and Corillian. CashEdge has offices in New York and Silicon Valley.

Fiserv Careers

Join the Fiserv team today and be part of a dynamic company known for innovation, leadership, and a commitment to the professional growth of its employees. At Fiserv, we offer more than just job opportunities; we provide a platform where skills are honed, leadership is cultivated, and career aspirations are achieved. Work You’ll Do At Fiserv, we are constantly on the lookout for talented individuals eager to thrive in a culture that fosters growth and diversity. Our team is composed of professionals who lead the way in financial services technology. By joining us, you will collaborate with some of the brightest minds in the industry, working together to solve complex challenges and deliver innovative solutions that impact millions of people every day. Explore Our Job Opportunities Whether you're seeking an entry-level position or a more senior role, Fiserv offers a range of career paths in areas such as software development, project management, financial analysis, and client services. Our hiring process is designed to identify and attract individuals who are not only technically proficient but who also embody our values of integrity and responsibility. Internship Programs Kickstart your career with a Fiserv internship. Our internships provide invaluable workplace experience and networking opportunities that often lead to full-time employment. As an intern, you’ll gain hands-on experience while working on meaningful projects that directly contribute to the company’s goals. Benefits and Culture Fiserv is committed to the well-being and continuous development of our employees. We offer competitive benefits including health, dental, and vision insurance, as well as opportunities for professional development through leadership training and diversity programs. Our culture is one of inclusion, where every team member is valued and has the opportunity to contribute to our success. Career Growth and Development We believe in nurturing the potential of our employees through career development initiatives and continuous learning opportunities. At Fiserv, you will find a supportive environment where you can grow your career through on-the-job experiences, mentoring, and formal training. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with Fiserv today and help shape the future of financial services. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Fiserv. Explore, innovate, and grow with Fiserv. Let your career journey begin here, where you can make a real difference in the world of finance.
Learn more about Fiserv
Size
44,000 employees
Market Cap
$63.4 billion
Industry
Net Income
$958 million
Founded
1984
5 Year Trend
+24.1%
Revenue
$14.8 billion
NASDAQ

Similar Jobs

More Jobs at Fiserv

More Information Technology Jobs

Find similar Certification Coordination Analyst jobs: