Summary

PLEASE NOTE: Based on the current hiring restrictions, selectees may be subject to additional approvals prior to an offer being extended.

This position is located at Bureau of the Fiscal Service, Centralized Receivables, Billing and Debt Reporting Division. As a Centralized Receivables Service (CRS) Agency Liaison, you will function as a key point of contact between CRS, Agency programs, financial agent operations, technical experts, and program managers across the bureau.

Duties

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As a Centralized Receivables Service (CRS) Agency Liaison, you will:

-Conduct and/or coordinate a variety of projects to improve the effectiveness and efficiency of programmatic administrative and operational policies and procedures related to the mission of the organization and in promotion of CRS.

-Develop strategic communication approaches to maintain relationships with customer agencies.

-Conduct periodic briefings to senior management on the status of customer relationship activities.

-Facilitate efforts to improve debt collection initiatives by providing continuous review and evaluation of plans, policies, practices, and procedures to ensure that they produce the results necessary to develop and sustain effective program implementation.

-Provide support in the overall development of concepts and strategies that will form the framework of strategic planning for the CRS efforts.

Requirements

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Conditions of employment

• All newly appointed employees to the competitive (or excepted) service are subject to a probationary (or trial) period. During this time, your performance, conduct, and suitability for continued employment will be evaluated. You will not automatically convert to permanent status at the end of the probationary (or trial) period. Your supervisor must affirmatively determine that continued employment is in the best interest of the Federal service. If no certification is made before the probationary (or trial) period ends, your appointment will be terminated. You are encouraged to actively engage with your supervisor, seek feedback, and understand role expectations. Additional guidance and support will be provided during onboarding.
• Must successfully complete a background investigation. Periodic reinvestigation is required no later than five years after selection and at least every succeeding five years.
• Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.
• Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
• If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
• Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.

Key Requirements:

1. Please refer to the "Additional Information" section for additional Conditions of Employment.
2. Click "Print Preview" to review the entire announcement before applying.
4. Must be U.S. Citizen or U.S. National

Qualifications

You must meet the following requirements by the closing date of this announcement.

The experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your résumé.

Specialized experience: For the GS-13, you must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-12 grade level in the Federal service. Specialized Experience for this position includes:

-Establish and maintain robust relationships with external agencies to promote collaboration and advance organizational objectives; AND

-Facilitate effective communication and partnership between internal teams and agency stakeholders, optimizing project execution and debt collection results; AND

-Oversee agency performance and operational procedures to strengthen debt collection strategies, deliver constructive feedback, and ensure alignment with regulatory requirements.

Education

Additional information

OTHER INFORMATION:

• We may select from this announcement or any other source to fill one or more vacancies.
• Relocation expenses will not be paid.
• This is a non-bargaining unit position.
• This position is a non-sensitive moderate risk public trust position.
• We offer opportunities for telework.
• We offer opportunities for flexible work schedules.
• This position requires that the successful candidate undergo personnel vetting, which includes a background investigation and enrollment upon onboarding into "Continuous Vetting." Enrollment in Continuous Vetting will result in automated record checks being conducted throughout one's employment with Treasury. The successful candidate will also be enrolled into FBI's Rap Back service, which will allow Treasury to receive notification from the FBI of criminal matters (e.g., arrests, charges, convictions) involving enrolled individuals in near real-time. For more information about individual rights, Noncriminal Justice Applicant's Privacy Rights - FBI, FD-258 Privacy Act Statement - FBI, and SEAD-3-Reporting-U.pdf (dni.gov).

Our comprehensive benefits are very generous. Our benefits package includes:

• Challenging work, opportunities for advancement, competitive salaries, bonuses and incentive awards.
• Eleven paid holidays, 13 days of sick leave, and 13 to 26 days of vacation time each year.
• Access to insurance programs that may be continued after you retire.
• A wide choice of health insurance plans, coverage for pre-existing conditions, and no waiting periods. We pay a substantial amount (up to 75%) of the health insurance premiums.
• A retirement program which includes employer-matching contributions.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.