Kroger

Central Fill Pharmacist Manager

Kroger$100K — $130K *
Pharmaceuticals & Biotech
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Pharmacy
  • Minimum 2 years of customer service experience
  • Demonstrated leadership experience
  • 2+ years in retail/customer service
  • 1 year post-graduate patient care experience
  • Current clinical license for the relevant states
  • Proficient in Microsoft Office and industry terms

Responsibilities

  • Troubleshoot and resolve customer complaints with proper documentation
  • Manage security of pharmacy inventory and controlled substances
  • Consult with healthcare practitioners periodically
  • Review and update policies and procedures
  • Communicate operational issues with management and system admin
  • Maintain state board pharmacy compliance and licensing
  • Participate in orientation and training of new staff
  • Lead and direct the pharmacy staff in the dispensing process
  • Ensure HIPAA compliance in handling patient information
  • Chair Quality Management and Accuracy Committees, conducting quarterly meetings
  • Supervise compliance with FDA mandates and drug regulations
  • Coach direct reports and conduct performance evaluations
  • Oversee clinical operations and decision-making
  • Participate in hiring and performance evaluation of clinical staff

Benefits

  • Health and wellness programs
  • Flexible work hours
  • Professional development opportunities
  • Supportive team environment
  • Employee discounts on services and products
Full Job Description
Job Description

Responsible for overseeing the operations, medication preparation, dispensing, and personnel of the pharmacy to ensure consumer and staff safety. Perform and oversee the dispensing process and associated record keeping activities. Ensure the highest quality and accuracy in delivering patient prescriptions is maintained throughout the customer experience and interaction with the pharmacy. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

- Troubleshoot and resolve customer/store complaints, including appropriate documentation
- Oversee overall accountability for security of pharmacy inventory and management of controlled substances and drug file maintenance
- Consult periodically with practitioners in the field
- Participate in periodic review of policies and procedures and update as needed
- Communicate with the Central Fill general manager and system administrator regarding any operational issues, suggestions and/or repairs
- Maintain facility licensing and ensure compliance with the state board of pharmacy
- Participate in the orientation and training of new pharmacists and associates
- Oversee the staff pharmacist(s) providing leadership and direction to the supervisors, leads, customer service representatives, and technicians in the dispensing process
- Ensure patient information is handled in a HIPAA compliant manner
- Serve as chairperson for the Quality Management Committee and Accuracy Committee; conduct quarterly accuracy meetings
- Spend up to 10 % of time actively participating in the Quality Management Committee team functions
- Oversee the overall pharmacy compliance and credentialing requirements; comply with FDA mandates and self-imposed manufacturer restrictions on specific medications
- Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports
- Provide oversight for clinical operations and decision making for the program
- Participate in interview process when hiring new clinical staff; contribute to performance evaluation of clinical staff
- May be required to obtain pharmacist licensure in additional states based on business need and regulatory requirements
- Must be able to perform the essential job functions of this position with or without reasonable accommodation

Qualifications

Minimum
- Bachelor's Degree Pharmacy
- 2+ years customer service delivery experience or equivalent
- Any leadership experience
- 2+ years retail/customer service experience
- 1 year post-grad patient care experience
- Current clinical license for all states within the geographical sector
- Proficient in Microsoft Office
- Current unrestricted clinical license
- Strong leadership skills
- Ability to prioritize/multi-task while providing accurate/on-time results
- Familiarity with industry/technical terms and processes

Desired
- Any specialty pharmacy experience
- Any mail order or central fill pharmacy experience

About Kroger

Kroger serves customers and the community, how we innovate, and who we hire.

Kroger Careers

Joining Kroger means becoming part of a historic company committed to transforming the grocery industry. As one of America's largest retailers, Kroger offers unparalleled job opportunities, fostering a culture of innovation, leadership, and diversity.

Work You'll Do

At Kroger, every position contributes to our mission of feeding the human spirit. We are looking for professionals who are eager to drive change and master their career journey through various employment paths, from in-store roles to corporate positions.

Innovate and Lead

Embrace the chance to be at the forefront of industry innovation with Kroger. Our team is dedicated to implementing sustainable practices and technologies that enhance customer experience and community well-being. Your skills in leadership and innovation will find a nurturing home here, pushing the boundaries of what a grocery company can achieve.

Grow with Us

Kroger is not just a company; it's a place where you can grow. We invest in our team's growth through comprehensive training programs, leadership development, and opportunities for advancement. Diversity and inclusion are at the heart of our culture, ensuring every team member can thrive.

Be Part of a Great Team

Our team at Kroger is diverse, skilled, and driven—united by a shared commitment to our customers and each other. Working here, you'll engage in meaningful work that directly impacts communities, supported by a network of colleagues who are as passionate about their careers as you are.

Internship and Training Opportunities

Start your professional journey with Kroger through our internship programs or dive into our diversity training initiatives that prepare you for a long-term career with us. These programs are designed to enhance your skills and ensure you are well-prepared for the challenges and opportunities ahead.

Benefits That Matter

Kroger offers a competitive benefits package that supports the health, well-being, and financial security of our employees and their families. From healthcare to retirement plans, we provide the benefits you need to secure your future.

Explore Job Opportunities

Whether you're starting your career or looking to make a change, Kroger offers positions that match your skills and interests. From part-time jobs to full-time careers, our hiring process is designed to find the best fit for both you and our company.

Stay Connected

Join our team and stay connected with the latest in career opportunities and company news. Network with professionals across the company and industry, gaining insider perspectives that can help propel your career forward.

Search Kroger Jobs

Ready to take the next step in your career? Search open positions at Kroger, tailor your resume, and prepare for an interview that could lead to your next professional adventure. We're excited to see how your talents can help shape the future of Kroger.

Keep Up to Date

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Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Kroger. Join Kroger, where your career is nurtured, your innovation is valued, and your growth is guaranteed.
Learn more about Kroger
Size
420,000 employees
Market Cap
$32.4 billion
Industry
Net Income
$2.5 billion
Founded
1883
5 Year Trend
+3.6%
Revenue
$132.4 billion
NASDAQ

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