Your Opportunity
Our office is looking for a Centre of Excellence Supervisor to join our Personal Debt Solutions team anywhere in Canada.
This is a key role responsible for overseeing the Tax team and actively performing tax work alongside leadership responsibilities. This role requires strong leadership, organizational skills, and a thorough understanding of insolvency procedures to effectively monitor and guide the team while maintaining responsibility for individual client work and deliverables.
Distribute workload amongst the teams and monitor for completion as assigned.
Co-ordinate with the Team leaders to ensure compliance with the BIA and BDO standards and best practices.
Provide support and resolution of any client and creditor issues.
Communicate expectations to team members.
Monitor the teams27 productivity, ensuring that individual performance metrics are met.
Identify performance issues and liaise with the Team Leaders on a resolution plan.
Monitor and ensure that accurate and high-quality work is being performed.
Coach team members to ensure their growth and develop their expertise.
Identify CRA changes/updates in real time and develop strategies to incorporate changes.
Evaluate team processes and develop plans to increase efficiencies.
Prepare business plans/requests for staffing requirements/overtime/co-op students.
Work with Debt Hub developers on changes to the tax module to increase efficiencies.
How do we define success for your role?
You demonstrate BDOs core values through all aspects of your work: Integrity, Respect, and Collaboration
You understand your clients industry, challenges, and opportunities; client describes you as positive, professional, and delivering high-quality work
You identify, recommend, and are focused on effective service delivery to your clients
You share in an inclusive and engaging work environment that develops, retains & attracts talent
You actively participate in the adoption of digital tools and strategies to drive an innovative workplace
You grow your expertise through learning and professional development.
Your experience and education
Excellent knowledge and understanding of insolvency rules, laws and procedures,20tax process, including preparation and filing
5 or more years of related experience within the Insolvency field and tax preparation experience, including self employed tax returns. 20Knowledge of bankruptcy specific tax returns (pre, post, in-bankruptcy, provisional) is an asset.
Working knowledge of iFirm is an asset.
Able to prioritize with the flexibility to manage workload demands and multiple tasks as required.
Flexibility on working hours as some evening work may be required.
You value teamwork, client service, and quality in detailed work.
Due to the frequent and complex contact with our English-speaking partners and clients in Quebec and outside of Quebec, and the need to draft documents in English, knowledge of English is essential for this position.
