Salary : $106,776.00 - $138,816.00 Annually
Location : Denver Metro, CO
Job Type: Full Time
Job Number: IHA 06980 09/03/2026
Department: Colorado Department of Human Services
Division: Admin Solutions
Opening Date: 09/10/2026
Closing Date: 10/1/2026 11:59 PM Mountain
FLSA: Determined by Position
Type of Announcement: This position is open only to Colorado state residents.
Primary Physical Work Address: 303 S 17th Ave
FLSA Status: Exempt; position is not eligible for overtime compensation.
Department Contact Information:
How To Apply: Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.

Department Information
**THIS POSITION IS OPEN TO CURRENT COLORADO RESIDENTS**

Please note: This recruitment may be used to fill multiple vacancies.
About the Unit:
The Colorado Benefits Eligibility and Enrollment Systems team (CoBEES) team manages the technology that is used to deliver human services programs for the people of Colorado, including food, cash, and medical assistance. This includes the Colorado Benefits Management System (CBMS) for benefits case processing and management, PEAK (the public facing application people use to sign up for benefits), and products under the Joint Agency Interoperability (JAI) program. Colorado has a long history of being a leader in the innovative use of technology to provide support services to those in need.

Description of Job
This position is hybrid, with at least two (2) days are required and as determined by business need at the office located at 303 E 17th Ave, Denver 80203. The role may involve travel within the state for meetings and community engagement activities.

About this Position:
CBMS is the largest technology system in the State of Colorado, used to administer benefits such as Medicaid, SNAP, and TANF, helping people get access to food, healthcare, and other critical supports. This role leads strategic planning for the system, supports program priorities and technology improvement initiatives, manages day-to-day operations, manages vendors, and promotes process improvements that drive early alignment across program areas while mitigating risks. Additionally, this position guides organizational and system transitions, bridging current operations with future-state solutions in support of statewide IT modernization goals. This position must demonstrate excellent leadership, stakeholder engagement, communication, and problem-solving skills and provide outstanding customer service to the programs, county workers, and people of Colorado who depend on CBMS.
This position is a key member of the CoBEES leadership team and a second-line supervisor responsible for overseeing supervisors and/or team leads supporting operational, programmatic, and project-based work. Supervisory responsibilities include workforce planning, performance management, coaching, resource allocation, and ensuring alignment with organizational goals and priorities.
This position has combined accountability to the Colorado Department of Human Services (CDHS) and Colorado Department of Health Care Policy and Financing (HCPF) for the successful day-to-day management of CBMS. While the position is housed in CDHS, there is a dotted line reporting to HCPF as well.
Primary job duties:
Strategy, Planning, and Stakeholder Engagement. Leads strategic planning, stakeholder engagement, governance, and organizational change efforts for CBMS by coordinating cross-functional initiatives, driving system and process improvements, and aligning operational priorities with departmental and statewide technology goals to improve efficiency and service delivery.
Vendor and Contract Management. Leads vendor oversight, contract compliance, governance, and continuous improvement efforts by managing vendor performance, resolving operational issues, supporting compliance initiatives, and ensuring alignment with organizational, security, and technology standards.
Project and Portfolio Coordination. Directly supervises operational teams and provides portfolio-level coordination and governance for CBMS initiatives by managing project intake, prioritization, sequencing, governance activities, and release readiness to ensure alignment, transparency, and effective execution across programs.
Budget, Resource, and Workforce Management. Manages budget, workforce planning, and resource allocation for CBMS by overseeing funding, staffing strategies, and contracting activities to ensure operational needs are met and program objectives are supported within financial and procurement constraints.
Other Duties as Assigned. Performs additional duties as assigned in support of CoBEES leadership priorities and participates as a member of the leadership team to address emerging operational, strategic, and organizational needs.
Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

MINIMUM QUALIFICATIONS: Experience Only:
Ten (10) years of demonstrated relevant experience in the following:

• Supervising professional staff and/or subordinate supervisors in a complex operational, program, or technology environment.
• Ability to lead projects, operational improvements, or organizational initiatives with competing priorities and deadlines, adapt to changing business needs, and maintain effective working relationships.
• Experience managing stakeholder relationships and collaborating across multiple departments or business areas.
• Ability to analyze operational issues, trends, customer feedback, or performance metrics to make sound decisions and drive continuous improvement.
• Ability to facilitate meetings, develop recommendations, and communicate effectively with leadership and stakeholders.
• Experience managing budgets, staffing resources, contracts, or procurement-related activities.
• Strong facilitation and written and verbal communication skills, including experience presenting to executive leadership and the ability to communicate information clearly and translate between technical and non-technical audiences.

OR
Education and Experience:

• Graduation from an accredited college or university with a bachelor's degree in Business Administration, Public Administration, Information Technology, Computer Information Systems, Project Management, Organizational Leadership, or a related field; AND Six (6) years of professional experience in a combination of the following: product operations, program management, technology operations, systems governance, project management, portfolio management, business operations, or a related role supporting complex enterprise systems.

OR

• An equivalent combination of education and professional experience equal to ten (10) years.

Preferred Qualifications:

• Experience working in government, healthcare, human services, technology, or other large, highly regulated environments.
• Experience supporting enterprise systems, operational platforms, or customer-facing technology solutions, particularly eligibility systems, integrated benefits systems, CBMS, PEAK, or Medicaid, human services, or other public-sector technology.
• Experience with project management, Agile, Lean, ITIL, or continuous improvement methodologies.
• Experience leading operational modernization, business transformation, or system improvement initiatives.
• Experience developing governance processes, performance measures, or operational standards.
• Experience managing vendors or external service providers, contracts, and deliverables and improving service delivery performance.

Conditions of Employment:

• Standard Background - CBI name check, ICON Colorado court database, Medicare fraud database, Reference checks, Professional License verification (licensure requirements), and drug screen (commercial Driver's license)
• Travel - Occasional travel within the state for meetings and community engagement activities

CDHS Selection Process Explanation:
Employment history is calculated on a full-time basis (40/hrs. per week). Part-time employment is calculated on a prorated basis to determine qualifications. Be sure your application specifically addresses your qualifications, experience, work products, and accomplishments as they relate to the position and minimum requirements.

• Preferred Qualifications & Competencies:
  
  • Relevant years of state service experience.

Minimum Qualification Screening Process:
A Human Resources Analyst will review the work experience/job duties sections of the online job application to determine whether your experience meets the minimum qualifications for the position. You must complete the official State of Colorado online application. Cover letters and resumes WILL NOT be reviewed during the minimum qualifications screening process. You must specifically document your work experience and qualifications in the application form. Do not use "see resume" or "see attached."

You must meet the minimum qualifications to continue in the selection process. Part-time work experience will be prorated.
Comparative Analysis Process - Structured Application Review
After minimum qualification screening, the comparative analysis process will involve reviewing and rating of all the information you submit. The comparative analysis step may also include your results from standardized testing.

Your Work Experience/Job Duties:
Document your work experience/job duties to the extent to which you possess the skills, education, experience, minimum qualifications, and preferred qualifications.

If listed, answer all supplemental questions as your answers to these questions will be evaluated during this phase. Provide at least 4-8 sentences for each supplemental question.

Supplemental Questions:
Answer the supplemental questions completely and thoughtfully. We will rate your answers based on the content of your response and your writing skills (spelling, grammar, and clarity of your writing).

Supplemental Information

• How to apply to the State of Colorado( Youtube Video, Runtime 3:59, Closed Captions Available)

• The Assessment Process