Salary: $81,000 - $86,500/year
Pay Grade: 12Other Forms of Compensation: Job SummaryOversees Catering service operations based out of a commercial kitchen. Ensures events are set to company expectations and customers are taken care of. Managing, training, coaching and developing a team of 15 - 30 hourly associates in a union environment.
KEY RESPONSIBILITIES:- Leads Catering staff in pre-planning, execution, and breakdown of daily events
- Coordinate with event organizers to confirm and adjust BEOs as needed
- Delegates to, and ensure that, the Catering staff coordinates and executes the event within the parameters established by the General Manager
- Recruits, interviews, and trains full-time and temporary staff
- Provide ongoing training and create development plans for hourly staff
- Identify service efficiency opportunities and implement improved operational processes
- Organizes, leads and motivates the catering team, fostering a positive culture
- Plans staff and event schedules as needed
- Approves staff payroll as needed
- Serves as liaison and coordinator between Event Planners, Culinary, Staffing, and customers as needed to plan and execute events
- Assesses event requirements and ensure satisfaction with the services delivered
- Performs final review and assessment of catering events to determine if they meet performance and quality standards
- Resolves customer concerns in a timely and professional manner
Education and Experience:
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
- 5 years of hospitality and food service experience required.
- Must be able to work in a fast-paced environment and communicate effectively.
PREFERRED QUALIFICATIONS:- perationally savvy industry professional with a demonstrated passion in managing people, events and the overall guest experience
- Strong organization, time management and team motivation skills are essential for success in this role
- Ability to work independently with little direct supervision
- Ability to communicate effectively (verbal and written) with customers, senior management, and support staff
- Ability to respond effectively to continuously changing demands
- Great attention to detail in both administration duties and guest needs.
- Effective use of discretion to problem solve in a fast-paced, often changing environment
- Excellent communication skills
- Experience with hiring, training and development of teammates in a union setting
- 3-5 years' experience in a hospitality management environment (preferably in an off-premise catering environment)
- The ability to manage in an environment with focus on client service, entrepreneurship and building and growing a strong business
Apply to Eurest today!Eurest is a member of Compass Group USA
Click here to Learn More about the Compass StoryAssociates at Eurest are offered many fantastic benefits.- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2026/01/2026_Wage-Transparency_Eurest.pdf
Applications are accepted on an ongoing basis.
