Dollar Tree

Category Manager

Dollar Tree$90K — $120K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in ecommerce, digital commerce, merchandising, or retail operations; omnichannel experience preferred
  • Track record of driving online revenue growth through data-driven decisions
  • Proficient in ecommerce platforms (e.g., Oracle, Shopify) and PIM systems (e.g., Syndigo)
  • Strong analytical skills with hands-on experience using tools like Google Analytics
  • Intermediate to advanced Microsoft Excel skills for data analysis
  • Deep understanding of ecommerce KPIs and retail math
  • Experience collaborating with cross-functional teams and managing vendor relationships
  • Strong project management skills with attention to detail.

Responsibilities

  • Analyze competitive landscape and identify growth opportunities
  • Develop and execute marketing strategies to boost revenue
  • Conduct quarterly business reviews to align strategic goals
  • Manage end-to-end ecommerce operations
  • Prepare forecasts and performance reports for informed decision-making
  • Monitor KPIs such as traffic and conversion rates
  • Drive online revenue growth through optimizations
  • Manage relationships with internal and external partners
  • Supervise product setup for timely launches
  • Enhance user experience through optimal product presentation.
  • Implement efficient processes for item setups and troubleshoot technical issues.

Benefits

  • Opportunity to lead a dynamic ecommerce team
  • Collaborative work environment with cross-functional engagement
  • Flexibility and potential for role evolution as business needs change
  • Access to professional development opportunities
  • Engagement in a high-growth retail environment.
Full Job Description
Summary of Position (Job Purpose) - Major purpose and functions of the position.

We are seeking a dynamic Ecommerce Manager to lead our omnichannel digital business, driving revenue growth through strategic planning, cross-functional partnership, and operational excellence. This role requires a data-driven leader who will analyze competitive landscapes, optimize customer experience, manage product content and lifecycle, and oversee relationships with internal and external stakeholders. The ideal candidate will bring an upbeat attitude, strong analytical skills, and the flexibility to expand their responsibilities as the business evolves.

Principal Duties and Responsibilities - Primary responsibilities listed in order of importance

Strategic Planning & Competitive Analysis
  • Analyze and evaluate the competitive landscape to identify growth opportunities and provide strategic recommendations
  • Develop and execute marketing strategies to drive profitable revenue growth across digital channels
  • Conduct quarterly business reviews with key partners to assess performance and align strategic priorities


Business Operations & Performance Management
  • Manage end-to-end omnichannel ecommerce business operations
  • Prepare business recaps, forecasts, and trend analyses to inform decision-making
  • Monitor key performance indicators including traffic, conversion rates, average order value (AOV), and cart abandonment
  • Drive online revenue growth through data-driven optimization initiatives


Stakeholder & Partner Management
  • Own and manage relationships with internal partners across marketing, merchandising, IT, and store operations
  • Collaborate with external partners including vendors, offshore teams, and same-day delivery providers
  • Partner with merchants and vendors to optimize current product assortment


Product & Content Management
  • Supervise item setup team to ensure accurate and timely product launches
  • Manage product information and lifecycle for all items in the digital selling channel
  • Oversee product categorization, visual merchandising, and site navigation to enhance user experience


Process Improvement & Technical Support
  • Develop and implement processes to improve item setup efficiency and reduce time-to-market
  • Troubleshoot platform issues and proactively identify potential technical challenges
  • Implement operational efficiencies to streamline workflows and enhance team productivity


Minimum Requirements/Qualifications - Summary of knowledge, experience and education required.
  • 5+ years of experience in ecommerce, digital commerce, merchandising, or retail operations; omnichannel retail operations experience strongly preferred
  • Proven track record of managing online revenue growth and driving business performance through data-driven decision making
  • Proficiency with ecommerce platforms (Oracle Commerce Cloud, CommerceHub, Shopify, Salesforce, or similar) and product information management (PIM) systems (Syndigo, Salsify, or similar)
  • Strong analytical and problem-solving skills with hands-on experience using analytics tools (Google Analytics, SQL, or equivalent)
  • Intermediate to advanced Microsoft Excel skills with ability to manage and analyze large data sets, proficient in Microsoft Office Suite
  • Deep understanding of ecommerce KPIs (conversion rate, AOV, traffic, cart abandonment) and retail math with ability to apply financial concepts to operations
  • Experience managing relationships and partnering effectively with cross-functional teams (marketing, merchandising, IT, operations) and external vendors
  • Strong project management skills with exceptional attention to detail and ability to lead process improvement initiatives
  • Excellent communication and interpersonal skills with ability to lead and influence teams without direct authority
  • Curious mindset with strong desire to innovate and improve customer experience; upbeat, positive attitude with flexibility to adapt as business needs evolve


Desired Qualifications - Desired but not required.
  • Experience managing or supervising direct reports or project teams
  • Familiarity with marketplace platforms (Amazon, Walmart.com, Target+, or similar)
  • Knowledge of digital marketing strategies including paid search, social media advertising, and email marketing campaigns
  • Experience with A/B testing and conversion rate optimization (CRO) initiatives
  • Understanding of UX/UI principles and visual merchandising best practices for digital channels
  • Knowledge of fulfillment operations including same-day delivery, BOPIS (buy online pick-up in store), and ship-from-store capabilities
  • Exposure to agile project management methodologies
  • Experience working with offshore or remote teams
  • Previous experience in a high-growth or fast-paced retail environment.


Full time

510 Volvo Parkway,Chesapeake,Virginia 23320

Commerce Merch & Marketing

Family Dollar

About Dollar Tree

Dollar Tree is a chain of discount stores that carries a variety of merchandise including housewares, glassware, dinnerware, cleaning supplies, candy, snacks, food, health and beauty, toys, gifts, gift bags and wrap, party supplies, stationery, craft supplies, teaching supplies, books, seasonal décor, and more for $1 or less.

Dollar Tree Careers

Joining Dollar Tree's vibrant team offers more than just a job; it opens the door to a wealth of job opportunities and a promising career path in the retail industry. As a crucial player in cost-effective retailing, Dollar Tree provides a dynamic platform for both seasoned professionals and those at the start of their career journey.

Work You’ll Do

At Dollar Tree, every position is a chance to experience growth through innovation and leadership. Our team members are encouraged to lead projects and initiatives that redefine the norm and foster significant advancements in the retail sector. With a culture rooted in collaboration and diversity, we offer a workplace where ideas flourish and inclusivity is the norm.

Explore Professional Development

Dollar Tree is committed to the professional growth of its employees through robust training programs and leadership development opportunities. Our focus on internal promotion and career advancement ensures that every team member has the tools they need to succeed and climb the career ladder within the company.

Innovate and Lead

Join a team where innovation is at the heart of everything we do. Dollar Tree is a leader in developing cost-effective solutions that don’t just follow market trends but set them. Here, your skills in networking, creativity, and strategic thinking will be honed to perfection.

Be Part of a Diverse and Inclusive Team

Diversity and inclusion are more than just buzzwords at Dollar Tree; they are integral to our company culture. We believe in empowering our employees by respecting and valuing what makes them unique. This commitment is reflected in our diversity training programs, which are designed to foster an inclusive environment that promotes career longevity and satisfaction.

Internship Opportunities

For those new to the workforce, Dollar Tree’s internship programs offer a gateway to full-time employment and a firsthand look at the retail industry's fast-paced nature. Interns at Dollar Tree gain invaluable experience, working alongside seasoned professionals and participating in projects that impact our business on a global scale.

Benefits That Support Your Life and Growth

Choosing a career at Dollar Tree means access to competitive benefits designed to support you both professionally and personally. From health and wellness plans to educational assistance, we ensure our team members receive the support they need to achieve their best at work and beyond.

Join Our Team

Are you ready to take the next step in your career? Explore the available positions at Dollar Tree where your skills and passion can lead to exceptional opportunities. Whether you’re applying for your first job or seeking a leadership role, your journey towards a fulfilling career starts here.

Stay Connected

Keep up to date with the latest at Dollar Tree by following our careers blog. Gain insights from our team, learn about our innovative practices, and stay informed about upcoming job opportunities and company news.

Apply Now

Ready to make a difference? Submit your resume, complete your profile, and prepare for an interview where you can showcase your unique abilities and learn more about the exciting career paths at Dollar Tree.

SEARCH DOLLAR TREE JOBS

Join us at Dollar Tree, where opportunities to thrive are endless, and every employee plays a critical role in our success. Let’s grow together in a company that values innovation, leadership, and a commitment to diversity and professional growth.
Learn more about Dollar Tree
Size
61,886 employees
Market Cap
$31 billion
Industry
Net Income
$1.3 billion
Founded
1986
5 Year Trend
+4.9%
Revenue
$25.5 billion
NASDAQ

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