Casualty Claims Manager

Trexis Insurance

$94K — $118K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • College degree required
  • Law Degree or industry designation such as CPCU preferred
  • Minimum 10 years claims experience required, including 2 years in a supervisory role
  • Thorough understanding of automobile insurance claims, particularly non-standard claims
  • Expertise in PD and Casualty claims with knowledge of 9 state civil laws and insurance regulations
  • Understanding of the underwriting process and its impact on claims
  • Familiarity with claims systems (e.g., SIS, SDS) and proprietary software.

Responsibilities

  • Manage Casualty Unit staff and balance BI and UMBI metrics for effective cost control
  • Lead the bi-weekly Claim Committee process, preparing and presenting claims
  • Oversee Average Paid metric and ensure timely closure of BI and UMBI claims
  • Maintain high quality of work through audits and file reviews with senior leadership
  • Promote the BI Cashout program effectively.

Benefits

  • Opportunity for annual performance bonus
  • Comprehensive health, dental, vision, and supplemental cancer insurance
  • 401(k) plan participation
  • Three days of paid time off after first 80 hours for new hires
  • Short-term and long-term disability coverage
  • Flexible healthcare and childcare spending accounts
  • Opportunities for advancement and continuous career training.
Full Job Description
RESPONSIBILITIES
  • Overall management of the Casualty Unit staff including management of LAE while balancing the BI and UMBI metrics for the Department to ensure a proper Lowest Ultimate Cost. Review existing procedures and identify and implement opportunities for improved efficiency.
  • Chair our bi-weekly Claim Committee process including responsibility preparation and presentation of each claim submitted.
  • Responsibility for the Average Paid metric for BI and UMBI claims closed. Timely closure is also essential and will be considered in this category.
  • Responsibility for maintaining excellent quality of work product in the Claims Department by means of our internal audits as well as your own observations through file reviews. You will be joined by the VP, AVP & Litigation Manager as well as random Claims Supervisors to complete these audits.
  • Responsibility for encouraging our BI Cashout program.


QUALIFICATIONS
  • College degree required
  • A Law Degree or Professional designation from our industry such as a CPCU is strongly preferred
  • A minimum 10 years claims experience required with at least 2 of those years in supervisory positions.
  • Thorough knowledge of automobile insurance claim practices and procedures, with special emphasis on non-standard automobile claims.
  • Expertise in all facets including PD and Casualty claims and knowledge of the civil laws and insurance regulations within the 9 states being operated in.
  • This person must also have working knowledge of the Underwriting side of the business and how it affects the claim handling process.
  • General knowledge of claims systems, such as SIS, SDS, PMSC, or other branded or proprietary software.


Benefits/Perks
  • Opportunity for annual performance bonus
  • Benefits include: Health, dental, supplemental cancer, vision insurance, and 401(k) plan
  • Paid Time Off Bank to include 3 days PTO available after first 80 hours worked for New Hires
  • Short-term and long-term disability
  • Flexible Healthcare and Childcare spending accounts for tax savings
  • Opportunities for advancement
  • Continuous training and support throughout your career


Compensation: $94,640.00 - $118,268.00 per year

Trexis Insurance currently serves thousands of independent agents and hundreds of thousands of its customers in thirteen states. As members of the Alfa® family, we offer non-standard and mid-market personal auto programs.

We are committed to offering a variety of choices and coverage options at an affordable price. A.M. Best has assigned the Members of Trexis Insurance A (Excellent) based on financial position and operation performance. We focus on the effective use of technology to enhance the productivity of our people and increase our knowledge of and service to our customers while investing resources in product and geographic expansion.

Our mission is to provide independent agencies with competitive programs to meet their clients' personal auto needs. We earn customer loyalty by delivering great service and promptly handling claims with honesty and integrity.

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