Case Specialist

Robinson and Casey, PLLC

$89K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of sales experience in products/services required.
  • Luxury or high-end services sales experience preferred.
  • Education or professional experience equivalent to a bachelor's degree.
  • Strong focus on consultative, relationship-driven sales approach.
  • Experience with CRM systems for reporting and pipeline management.
  • Familiarity with legal and/or behavioral health industries is a plus.

Responsibilities

  • Guide families through addiction and mental health crises.
  • Establish trust with clients in emotionally charged situations.
  • Leverage consultative sales skills to provide personalized support.
  • Utilize a proven sales process with a high closing rate.
  • Deliver empathetic communication and professional responsiveness.

Benefits

  • Opportunity to contribute to meaningful, purpose-driven work.
  • Professional development in a compassionate work environment.
  • Access to tools that support high-performance sales.
  • Rewarding role focused on improving clients' lives.
Full Job Description
Description

This role is ideal for someone who wants more than a traditional sales or intake position. Instead of simply processing calls or closing transactions, you will serve as a trusted guide for families navigating addiction, mental health, and crisis situations. The work is deeply human, purpose-driven, and centered around helping people take the first step toward meaningful change for someone they love.

You may be a strong fit for this role if you are someone who naturally builds trust, communicates with empathy and confidence, stays calm in emotionally charged situations, and finds fulfillment in helping others through difficult moments. Every conversation matters, and the impact of your work extends far beyond the sale itself.

You'll need exceptional consultative sales skills to excel in this accountability-driven role. We seek professionals who thrive on guiding families through critical times, establishing trust, and making informed decisions. With a proven sales process and a 40%+ closing rate, you'll have the tools you need to succeed. Our firm values professionalism, responsiveness, and compassion, offering you the chance to contribute to something truly meaningful. If you're ready to apply your high-trust sales expertise to work that genuinely matters, let's embark on this journey together.

Please note: Out of courtesy to our office, please apply online. Applicants who call the Firm will not be considered.

Responsibilities

$43

Qualifications
• Minimum of 5 years of experience in sales of products and/or services required; experience selling luxury or high-end services is strongly preferred.
• Education and/or professional experience equivalent to a bachelor's degree.
• Strong passion for consultative, relationship-driven sales.
• Experience using CRM systems is required, including reporting and pipeline management.
• Previous experience or familiarity with the legal and/or behavioral health industry is considered a plus.

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