Salary: $68,851.00 - $92,947.00 Annually
Location : Chesterfield, VA
Job Type: Full-Time
Job Number: 27-00186
Department: Mental Health Support Services
Opening Date: 08/31/2026
Closing Date: 9/13/2026 11:59 PM Eastern
Minimum Qualifications PLEASE NOTE: INTERNAL RECRUITMENT - Must be currently employed with Chesterfield County to be considered for this position.Minimum Qualifications:
Bachelor's degree in a human services field, such as psychology, sociology, rehabilitation counseling, or a related field; three years of experience in a human services field; one year of quality assurance experience preferred; or an equivalent combination of training and experience. Three (3) years of direct service to those with Intellectual Disability (ID) and Developmental Disability (DD) diagnosis preferred. Qualified Developmental Disabilities Professional (QDDP) designation preferred.
Required Knowledge, Skills, and Abilities:
Working knowledge of case management methods, practices, and procedures. Ability to interview clients to identify deficiencies in personal, social, economic and health needs; to work in a multi-disciplinary team environment providing treatment and rehabilitation services; to communicate effectively orally and in writing; to operate a personal computer and related software and other standard office equipment; to develop and maintain effective working relationships with internal and external customers. Knowledge of various development disabilities, their impacts, and best practices for support including the Developmental Disability (DD) Waiver System preferred. Experience with an electronic health record preferred.
Additional Requirements:
• Pre-employment drug testing, FBI criminal background check, and education/degree verification required.•
Current valid driver's license and good driving record required. Based on the Virginia DMV point system, record must not reflect a total of six or more demerit points within the twenty-four months preceding the anticipated hire date, or one major violation of six demerit points within the preceding thirty-six months. Out of state driving records must be obtained by applicant and presented at time of interview. Records must reflect at least three years of history and be dated within thirty days of interview date.Duties Duties include, but not limited to:
- Coordinates with Case Managers (Service Coordinators) to ensure adequate and appropriate resources and supports are identified and provided to clients with intellectual and developmental disabilities;
- Analyzes trends from audits, complaints, incident reports, reviews, etc; collaborates with supervisors to develop and implement strategies that strengthen program performance and consistency;
- Acts as an advocate for individuals ensuring that their rights are upheld and that they receive the services and supports they need;
- Conducts comprehensive assessments to understand the individual's needs and strengths; develops personalized service plans that outline goals and necessary supports;
- Identifies training needs, creates training content, and delivers ongoing education to improve case management quality, documentation accuracy, and service coordination outcomes;
- Provides ongoing support to individuals and their families, including education about available services and strategies for navigating the system;Prepares and maintains casework documentation as required in the delivery of services (e.g. case histories, assessments, treatment plans, progress notes, correspondence) and;
- Performs other related duties as required.
This position is part of an approved Career Development Plan (CDP) and offers career progression opportunities and salary incentives, as funding permits, based on performance, qualifications, and experience. Shift Monday - Friday; 8:30 a.m. - 5:00 p.m.
Work Location Mental Health Support Services
For information on county benefits, view
01
What is your highest level of education completed? (Please answer accurately. Failure to respond accurately will result in disqualification from consideration.)
- Some High School
- High School/GED
- Some College
- 2 year College degree (Associate's)
- 4 year College degree (Bachelor's)
- Master's Degree
02
How many years of experience do you have writing and facilitating individual support plans for individuals with intellectual disabilities? (Please answer accurately. Failure to respond accurately will result in disqualification from consideration.)
- Less than 1 year
- 1 - 3 years
- 3 - 5 years
- 5 - 10 years
- 10 - 15 years
- More than 15 years
03
Do have a Qualified Developmental Disabilities Professional (QDDP) designation? (Please answer accurately. Failure to respond accurately will result in disqualification from consideration.)
Required Question
