Salary : $74,749.32 - $95,401.32 Annually
Location : Main County Campus-3000 Rockefeller Ave, Everett, WA
Job Type: Full-Time
Remote Employment: Flexible/Hybrid
Job Number:
Department: Human Services
Division: Human Services Case Management
Opening Date: 06/15/2026
Closing Date: 6/29/2026 11:59 PM Pacific

Description
Join our Human Services Long-Term Care & Aging Team!

Position:

Snohomish County Human Services Long-Term Care & Aging is seeking a qualified individual to support the Health Related Social Needs (HRSN) Program. HRSN services allow qualifying Medicaid enrollees to receive evidence-based, non-medical services to address an individual's unmet, adverse social conditions that contribute to poor health. This program is being contracted to our Area Agency on Aging (AAA) through June 30, 2028, by the Home and Community Living Administration (HCLA) and the WA State Health Care Authority.

Since this is a new program, there will be the expectation of understanding that change will be inevitable in the following years.

About you:

Ideal candidate for this position:

• Demonstrates a commitment to a person-centered mindset approach;
• Has the desire to provide excellent case management to qualifying Medicaid enrollees of all ages;
• Has strong understanding of in-home assessments, care coordination, and public benefit programs;
• Has the desire to help individuals develop a service plan to increase their quality of life and delay the need for a higher level of care.

To Be Considered:
Applicants must electronically submit an application through Snohomish County's NeoGov site by 11:59 p.m. on the closing date. A resume and cover letter are required, along with a copy of your driver's license. When your application is complete, verify the information and make sure there is nothing missing. Be sure to verify your education and/or experience comply with the minimum requirements section of this posting. Click on APPLY & SUBMIT and then click on CHECK APPLICATION STATUS. If you have problems with your application, please contact NeoGov Application Support at 855-524-5627

Job Offers are contingent on successful completion of reference and background checks. Snohomish County will not sponsor or take over sponsorship of an employment visa for this opportunity. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States.

Please reach out to Joeann Turck at [email protected] with any questions regarding this job posting.
BASIC FUNCTION

To assist functionally impaired adults to obtain and effectively use necessary support services designed to achieve and maintain the maximum level of health and independence of which they are capable. The Case Manager maintains ongoing contact with clients to enable a prompt response to changes in the person's living environment.

Job Duties
STATEMENT OF ESSENTIAL JOB DUTIES

1. Conducts a comprehensive assessment to determine client assets, deficits and needs in psycho social and health areas and to determine the need for case management services.
2. Develops and implements a service plan listing services recommended and describing the division of tasks between the Case Manager, support network and client; ensures client is referred successfully to all resources listed in the plan and follow up to see that resources are obtained in a timely manner, appropriate to need.
3. Reviews the service plan to document significant changes in the client's condition or situation and whether resources are appropriately meeting need; works with community contacts to ensure coordinated service delivery.
4. Provides termination planning when the client's support systems are operating adequately to meet client need or the client no longer meets case management target population criteria.
5. Maintains accurate, up to date and complete records of all client and collateral contact and is responsible for individual monthly and quarterly reporting of necessary client data.

STATEMENT OF OTHER JOB DUTIES

1. Performs related duties as required.

Minimum Qualifications
A Master's degree in behavioral or health sciences; AND one (1) year paid on-the-job social service experience; OR a Bachelor's degree in behavioral or health sciences; AND two (2) years of paid on-the-job social service experience; OR a Bachelor's Degree in any field; AND four (4) years of paid on-the-job social service experience. Must pass job related tests.

SPECIAL REQUIREMENTS
A valid Washington State Driver's License, unrestricted except as to vision, will be required prior to appointment.

Additional Information
KNOWLEDGE AND ABILITIES

Knowledge of:

• aging process
• social, financial and health problems confronting older persons and persons with disabilities
• available community resources
• computers and software programs

Ability to:

• effectively interview older persons, conduct a comprehensive assessment and develop service plans
• establish and maintain rapport with elderly clients and their families
• communicate effectively with people regardless of age, sex or social, economic or cultural background
• respond effectively in crisis or emergency situations
• express ideas and recommendations clearly and effectively both orally and in writing
• establish and maintain effective working relationships with social service system officials, community agency staff, other county employees and the public
• maintain detailed records and prepare clear, concise written reports
• exercise initiative and judgment to make decisions within the scope of assigned authority
• read, interpret and apply work related laws, rules and other regulations

SUPERVISION
Employees report to the Case Management Supervisor. Work is performed with considerable independence and is reviewed for quality, adequacy of professional judgment and compliance with established goals and policies through conferences, case record narratives, reports and appraisal of results obtained.

WORKING CONDITIONS
The work is performed in a variety of settings including client homes, adult family homes, congregate care facilities and the usual office environment. Employees may be required to travel to clients, place of residence. The employee is required to work evenings, weekends and holidays as necessary.

Snohomish County offers a comprehensive benefits package to employees that receive a regular appointment who work at least 20 hours a week.
Visit to learn more about the following benefits.

County Benefits

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Retirement
• Basic Group Term Life Insurance/ Accidental Death and Dismemberment (AD&D) Insurance
• Long Term Disability (LTD)
• Commuting Benefits
• Employee Assistance Program (EAP)
• Partners for Health Employee Wellness Program
• Leave & Holidays

Voluntary Benefits

• Deferred Compensation 457(b)
• Supplemental Group Term Life Insurance
• Additional Accidental Death and Dismemberment Insurance (AD&D)
• Flexible Spending Accounts (FSA)
• Supplemental Individual Insurance Policies

Healthcare Premiums

• Regular full-time employees: If you work 35 or more hours per week, you will pay these for medical insurance. The County pays the for vision, dental, and basic life insurance.
• Regular part-time employees: If you work between 20 and 34 hours per week, you will pay for medical, dental, vision, and basic life insurance. The County's contribution toward the premium for an employee in a regular part-time appointment will be pro-rated in an amount equal to the F.T.E. percentage the employee is assigned.

Note: Temporary employees, seasonal employees and paid interns may be eligible for medical insurance benefits. Review the County's to learn more.
01

Following are a series of supplemental questions to assess your job-related experience and qualifications. Please note that as part of the screening process, your responses will be reviewed in conjunction with your general on-line application. The employment history and education detailed in your general on-line application must validate/support your responses to the supplemental questions. If your responses cannot be validated, you will not proceed to the next step of the review selection process, A resume must be submitted, but it will not substitute for the general on-line application or supplemental questions; responses such as "see resume" or "see application" will not be considered. Do you agree to answer each question truthfully and that your responses can be supported by your general on-line application/work history and by your references?

• Yes
• No

02

Do you possess or can you obtain prior to employment, a Washington State Driver's License, unrestricted except as to vision?

• Yes
• No

03

What level of college degree do you have in behavioral or health sciences or another area of study?

• No degree
• Associate degree
• Bachelor's degree in behavioral or health Science
• Bachelor's degree or Higher in Other Field
• Master's degree or Higher in Behavioral or Health Science

04

If your degree was not in behavioral or health science, what area of study was it in?
05

How many years of paid on-the-job social service experience do you have?

• No experience to less than one year experience
• One year to less than two years' experience
• Two years to less than three years' experience
• Three years to less than four years' experience
• Four or more years' experience

06

How many years of prior relevant paid on-the-job experience do you have working with limited/non-English speaking persons or with other communication barriers?

• No experience to less than one year experience
• One year to less than two years' experience
• Two years or more experience

07

How many years of relevant paid on-the-job experience do you have conducting comprehensive assessments of client's needs to determine eligibility for services in a client's home setting, a residential setting, or an institutional setting?

• No experience to less than one year experience
• One year to less than two years' experience
• Two or more years' experience

08

Do you have knowledge in any of the following areas? Select all that apply.

• Prior employment experience using a state database to compile client assessment and service delivery information.
• Prior employment experience performing home visits.
• Prior employment experience using Microsoft 365 apps like Word, Excel, Outlook, Teams.
• None of the above

09

Do you have knowledge in any of the following areas? Check all that apply.

• Aging process
• Social, financial and health problems confronting elderly persons and persons with disabilities
• Available community resources for Medicaid enrollees
• None of the above

10

Which of the following abilities do you possess? Select all that apply.

• Effectively interview people, conduct a comprehensive assessment, and develop service plans
• Respond effectively in crisis or emergency situations
• Establish and maintain rapport with clients and their families/support systems
• Communicate effectively with people regardless of age, gender, sexual orientation, economic or cultural background
• Establish ideas and recommendations clearly and effectively both orally and in writing
• Establish and maintain effective working relationships with social service system officials, community agency staff, other county employees and the public
• Maintain detailed records and prepare clear, concise written reports
• Read, interpret, and apply work-related laws, rules, and other regulations
• None of the above

11

Please share what interests you about this position and why your knowledge, education, skills, and experience make you the best candidate for this position. Please provide a detailed response.
Required Question