Amazon

Case Analyst, Corporate Auto Claims, Corporate Auto Claims and Litigation

Amazon$83K — $145K *
US-AnywhereRemote in Texas, US
Legal & Accounting
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of auditing business processes, risk mitigation, or internal audits
  • 5+ years in law, customer service, investigations, risk, compliance, or project management
  • 5+ years of customer service experience
  • Experience in audits related to business processes and compliance
  • Proficient in Microsoft Office applications
  • Bachelor's degree or equivalent

Responsibilities

  • Utilize analytics and metrics to evaluate trends and recommend process improvements
  • Coordinate ongoing litigation and respond to legal inquiries
  • Collaborate with internal teams to streamline litigation processes
  • Identify and preserve discovery items and evidence with internal customers
  • Liaise between outside counsel, Risk/Legal Managers and stakeholders for documentation
  • Support risk managers in the discovery process
  • Perform additional litigation management tasks as required

Benefits

  • Comprehensive health insurance (medical, dental, vision, prescription)
  • 401(k) matching
  • Paid time off and parental leave
  • Mental health support and EAP
  • Flexible spending accounts and adoption/surrogacy reimbursement
Full Job Description
Play a leading role in operational risk improvements at Amazon.com, where we have a tradition of leading the world in innovative technologies and services. Amazon is seeking an experienced Casualty and Litigation Claim professional who will work with the Corp Auto Team and Amazon Defense Counsel on litigated complex bodily injury (BI) claims for Amazon's expanding worldwide delivery fleet.

Key job responsibilities

Essential Duties and Responsibilities within the Corporate Auto Team, you will support the team focusing on litigation management, discovery, litigation process improvement, third party administrator (TPA) programs across all logistics programs. Duties may include, but are not limited to, the following:
• Utilize analytics, metrics, and benchmarking to evaluate trends and make recommendations for process improvements to, and the performance management of, outside counsel and TPA partners handling litigated BI cases.
• Coordinate and support ongoing litigation and respond to internal legal inquiries.
• Work closely with internal teams to strategize on ways to streamline processes and find solutions to enhance processes for litigation related tasks.
• Partner with internal customers to identify and preserve discovery items and evidence.
• Liaison between outside counsel, Risk/Legal Managers and internal stakeholders in gathering of documentation needed to respond to discovery requests.
• Support risk managers and internal and external stakeholders on discovery process
• Perform other litigation management tasks
• Some travel may be required.

BASIC QUALIFICATIONS

- 3+ years of auditing business processes, risk mitigation, program compliance or internal audits experience

- 5+ years of work in relevant industries such as law, customer service, investigations, risk, compliance or project management experience

- 5+ years of customer service experience

- Experience in audits related to business processes, risk mitigation, program compliance, or internal audits

- Experience in customer service

- Experience working in relevant industries such as law, customer service, investigations, risk, compliance or project management

- Experience with all Microsoft Office applications

- Bachelor's degree or equivalent

PREFERRED QUALIFICATIONS

- Professional certification such as CAMS, CRCM, or CRP

- Experience using data and metrics to back up assumptions and implement effective solutions

- Experience working in risk, fraud or compliance organizations

- Master's degree or equivalent

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, FL, Virtual Location - Florida - 83,200.00 - 145,500.00 USD annually

USA, TX, Virtual Location - Texas - 83,200.00 - 145,500.00 USD annually

USA, WA, Bellevue - 83,200.00 - 145,500.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

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