Berkshire Health Systems

Care Coordination Supervisor

Berkshire Health Systems$75K — $95K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of clinical nursing experience
  • Bachelor's Degree in Nursing (BSN)
  • Active RN license in Massachusetts
  • Familiarity with community resources and healthcare standards
  • Strong decision-making and problem-solving skills

Responsibilities

  • Assess patients' clinical needs for placement decisions
  • Collaborate with Patient Placement Assistant and Coordinator for admissions
  • Manage internal patient flow and bed assignments
  • Facilitate patient movement between care levels
  • Integrate clinical and financial components in decision-making

Benefits

  • Opportunity to guide patient care and operational efficiency
  • Become a clinical expert in care coordination
  • Work in a collaborative healthcare environment
  • Impact organizational goals through placement strategies
Full Job Description
  • JOB SUMMARY
    • The Care Coordination Supervisor is responsible for assessing patients' clinical needs and ensuring accurate placement within Berkshire Health Systems. This role integrates care management skills with clinical expertise to make informed placement decisions, supporting both patient care and the organization's strategic goals. The Care Coordination Supervisor serves as the clinical expert and decision-maker for daily patient throughput and placement decisions, guiding the placement of patients to appropriate care settings.

      The Care Coordination Supervisor collaborates closely with the Patient Placement Assistant, and the Patient Placement Coordinator in admitting, to coordinate patient admission and transfer requests from the Emergency Department (ED) and Transfer Center across multiple facilities. This role also manages internal patient flow, facilitating movement between levels of care and bed assignments to ensure that patients receive care in the most appropriate setting.

      By integrating clinical and financial components, the Care Coordination Supervisor plays a critical role in making placement decisions that align with organizational objectives, ensuring both high-quality patient care and operational efficiency.
  • JOB REQUIREMENTS
    • Experience:
      • Five years of clinical nursing experience.
    • Education:
      • Bachelor's Degree BSN
    • Licensure & Certifications:
      • RN - MA RN License
  • SKILLS & ABILITIES
    • Familiar with community resources and utilization/quality review standards.
    • Ability to prioritize tasks and meet deadlines effectively.
    • Understanding and appropriately utilizing the hospital patient placement guidelines.
    • Strong decision-making and problem-solving in fast-paced environments.
    • Excellent communication and collaboration with healthcare teams and support staff.
    • Skilled in computer systems, phone communication, and patient placement software.
    • Ability to build strong working relationships with staff and external stakeholders.
  • WORKING RELATIONSHIPS
    • Title of position(s) supervised:
      • Interfacility Coordinator, Patient Placement Assistant

About Berkshire Health Systems

Berkshire Health Systems is a healthcare organization that provides medical services to residents of Berkshire County, Massachusetts. The organization operates a network of hospitals, clinics, and other healthcare facilities, including Berkshire Medical Center, Fairview Hospital, and the Hillcrest Campus of BMC. Berkshire Health Systems was founded in 2004 and is headquartered in Pittsfield, Massachusetts. The organization employs more than 4,000 people and serves a population of approximately 130,000.
Learn more about Berkshire Health Systems
Size
4,000 employees
Industry
Founded
1875

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