General Electric Company

Care Alliance Program Director

General Electric Company$145K — $218K *
US-AnywhereRemote in United States
Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree required
  • 10+ years in Healthcare with project management, operational, or service leadership experience
  • 5+ years in radiology operations and program development
  • Strong analytical and financial acumen in a Healthcare setting
  • Proven ability to build and maintain customer relationships as a trusted advisor
  • Excellent communication skills for all organizational levels
  • Experience in managing resources and conflict resolution

Responsibilities

  • Establish and oversee governance structures and integrated steering committees
  • Ensure alignment with regional strategies and leadership
  • Integrate plans to achieve committed outcomes and track project dependencies
  • Drive value creation through performance measurement and reporting
  • Utilize change management principles to enable transformation
  • Recommend best practices to enhance workflow and services
  • Lead cross-functional teams to find creative solutions

Benefits

  • Medical, dental, and vision insurance
  • Paid time off
  • 401(k) plan with contributions from both employee and employer
  • Life, disability, and accident insurance
  • Tuition reimbursement program
Full Job Description
Job Description Summary
The Care Alliance Program Director is a critical position to drive GE HealthCare's Care Alliance approach and deliver value to customers through long-term partnerships. The role is responsible for leading and directing all strategic initiatives, project management workstreams, and contract delivery for a Care Alliance customer. The role is a close partner to the account executive, works with cross functional teams, creates and guides operating procedures. The role has autonomy and requires high levels of evaluative judgment and operational acumen to achieve outcomes.

This is a remote role that requires the candidate to work onsite at customer locations and from home office. To provide onsite customer engagement, candidate needs to reside or be willing to travel often to the San Francisco market.

Job Description
Roles and Responsibilities
  • Governance - establish and oversee governance structure and integrated steering committees/councils - including Care Alliance committee with GEHC and customer executive leadership team. Develop internal and external partnership operating mechanisms, content, calendars, reporting and communications strategy.
  • Ensure alignment with Market Vice President, Region President and overall regional strategy.
  • Partnership delivery - Integrate all plans to committed outcomes – track dependencies. Develop and lead project plans: milestones, resourcing/deployment, and outcomes / impact. Establish risk management plan and tools, and proactively identify, manage, and escalate risks.
  • Value creation - Drive and orchestrate all elements of the value model (with Enterprise Solutions team support), and ensure alignment with improvement goals and targets. Set up performance measurement structure and reporting. Provide project status updates, track, and manage performance data / KPIs and outcomes with partnership dashboards.
  • Change Management and activation - Utilize change management principles to enable and lead transformation. Lead change within project teams and establish vision and guiding principles of program with executive leadership.
  • Interpret internal and external business challenges and recommend best practices to improve workstreams, processes or services. Utilize understanding of market trends and GEHC innovations to inform decision making process. Influence peers to take action and may negotiate with external partners, vendors, or customers.
  • Lead others to find creative solutions within complex processes. Leverage and influence adjacent functions needed to solve issues. Ability to interrogate data to evaluate quality of information. Use multiple internal and external resources outside of own function to help arrive at a decision and serve customer.
Required Qualifications
  • Bachelor’s degree
  • Minimum of ten (10) years of experience in Healthcare, with project management, Long-Term Partnership projects, Operational and/or Service leadership experience.
  • Minimum of five (5) years of experience in radiology, with familiarity in leading radiology operations and radiology program development.
  • Solid business, operational and financial acumen, with strong analytical skills, including capital and operational planning in a Healthcare setting.
  • Proven record in developing strong customer relationships - acting as a trusted advisor - with excellent networking, facilitation, negotiation skills and commercial mindset.
  • Experienced in communication with all levels of internal and external customer organizations, including senior executives.
  • Leading and influencing cross-functional and customer teams.
  • Excellent verbal and written communication skills with ability to communicate and present complex business issues in a clear and concise manner.
  • Experience with managing resources or horizontal leadership, conflict resolution, risk management, problem solving, and related project management tools and techniques.
  • To provide onsite customer engagement, candidate needs to reside or be willing to travel often to the San Francisco market.

Desired Characteristics
  • Experience with academic medical centers, physician and clinical partnerships, patient experience and service excellence.
  • Experience with workforce planning and team development.
  • Experience successfully delivering Long-Term Partnerships / Managed Equipment Service contracts.

#LI-KC1

We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $145,600.00-$218,400.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.

Additional Information

Relocation Assistance Provided: No

About General Electric Company

GE Healthcare provides medical technology, intelligent devices, and care solutions. They offer medical imaging, information technologies, medical diagnostics, patient monitoring systems, performance improvement, drug discovery, and biopharmaceutical manufacturing technologies. GE Healthcare's mission is to improve patient care and outcomes by providing innovative healthcare solutions. Their technologies are used in hospitals, clinics, research institutions, and pharmaceutical companies worldwide to diagnose and treat various medical conditions.

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Size
168,000 employees
Market Cap
$90.4 billion
Industry
Net Income
$5.7 billion
Founded
1892
5 Year Trend
-9.1%
Revenue
$79.6 billion
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