CyrusOne

Capacity & Risk Team Manager

CyrusOne$120K — $150K *
US-AnywhereRemote in Dallas, TX
Technical Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • B.S. in Engineering (Electrical, Mechanical, Industrial, or related field) or equivalent industry experience.
  • 10+ years of experience in mission-critical industry, including 4 years in a managerial role.
  • Strong background in risk identification and commissioning oversight.
  • Proven track record managing cross-functional teams across design, construction, and operations.
  • Experience in complex, mission-critical environments.

Responsibilities

  • Lead a multidisciplinary team of engineers and program managers.
  • Develop and retain a high-performing team focused on new capacity and risk.
  • Identify and assess operational risks through structured methodologies.
  • Ensure that all identified risks are documented, prioritized, and tracked to closure.
  • Drive improvements in how new capacity is delivered into operations.
  • Act as the primary interface between design, construction, procurement, and operations teams.
  • Deliver new capacity into operations consistently and at scale.

Benefits

  • Opportunity to lead and develop a cross-functional team in a critical field.
  • Focus on proactive risk management, contributing to overall operational excellence.
  • Engagement in continuous improvement initiatives enhancing operational processes.
  • Work in a dynamic environment with significant impact on infrastructure reliability.
Full Job Description
The Capacity & Risk Team Manager leads a central team responsible for ensuring new capacity is delivered into operations safely, consistently, and at scale. This role manages a multidisciplinary team of engineers and program managers and is accountable for identifying and mitigating operational risk during design, construction, commissioning, and turnover to operations.
This leader provides early visibility into major risks, drives resolution before handoff, and serves as the primary escalation point for operational and technical issues related to new capacity. The role acts as the bridge between Design, Construction, Procurement, and Operations to improve day one readiness and long term reliability.

Key Responsibilities

Lead and Develop the New Capacity and Risk Team
  • Lead the New Capacity and Risk team, including engineers and program managers.
  • Build, develop, and retain a high-performing, multidisciplinary team.
  • Set clear expectations, assign accountability, and manage performance.
  • Serve as the primary escalation point for operational and technical issues related to new capacity.


Proactively Identify and Assess Operational Risk
  • Lead structured risk identification activities, including site health assessments, site physicals, and operational readiness reviews.
  • Establish and maintain consistent assessment standards to evaluate facility condition, design compliance, operational gaps, and latent risk.
  • Ensure risks are documented, prioritized, clearly communicated, and tracked through closure.
  • Provide independent engineering judgment on site readiness and risk exposure.


Reduce Operational Risk and Improve Reliability
  • Apply disciplined engineering practices to commissioning oversight, risk assessments, and issue resolution.
  • Ensure risks identified through assessments, audits, and commissioning are addressed before turnover or escalated with clear business impact.
  • Drive resolution of systemic issues that could impact day-two operations and long-term reliability.


Drive Continuous Improvement
  • Lead continuous improvement initiatives that strengthen how new capacity is delivered into operations.
  • Improve standards, processes, and tools to increase consistency and reduce operational risk.
  • Use lessons learned from commissioning and early operations to drive organizational improvements.


Deliver New Capacity into Operations
  • Ensure new capacity is delivered into operations in a consistent and scalable manner.
  • Provide early insight into major risks, constraints, and readiness gaps.
  • Drive cross-functional issue resolution to support successful site handoff and operational readiness.


Bridge Design, Construction, Procurement, and Operations
  • Act as the primary interface between design, construction, procurement, and operations teams.
  • Improve alignment across functions to enhance day-one readiness and day-two reliability.
  • Ensure operational requirements and risks are addressed throughout the project lifecycle.


Qualifications

Required
  • B.S. in Engineering (Electrical, Mechanical, Industrial, or other related technical field) or equivalent industry experience.
  • 10+ years of experience in mission critical industry with at least 4 years as a manager of a technical team supporting live, mission-critical operations.
  • Strong background in risk identification, commissioning oversight, and issue resolution.
  • Proven ability to manage cross-functional work across design, construction, and operations.
  • Experience operating in complex, mission-critical environments.


Preferred
  • Data center, critical facilities, or other high-reliability infrastructure experience.
  • Experience managing both engineering and program management roles.
  • Demonstrated success improving operational readiness and reducing post-handoff issues.

About CyrusOne

CyrusOne is a real estate investment trust that specializes in highly reliable enterprise-class, carrier-neutral data center properties. The company provides mission-critical data center facilities that protect and ensure the continued operation of IT infrastructure for approximately 1,000 customers, including more than 200 Fortune 1000 companies. CyrusOne's data center offerings provide the flexibility, reliability, and security that enterprise customers require and are delivered through a tailored, customer-service-focused platform designed to foster long-term relationships. The company is headquartered in Dallas, Texas.
Learn more about CyrusOne
Size
456 employees
Market Cap
$11.8 billion
Industry
Net Income
$41.4 million
Founded
2000
5 Year Trend
+17.9%
Revenue
$1 billion
NASDAQ

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