Job Summary:

PointClickCare is looking for a Product Manager to join our Senior Care Product team. In this role, you'll own product strategy and execution for a portfolio of clinical and regulatory products used by over 30,000 provider organizations. You'll be expected to deeply understand the problem space, make strategic trade-offs, and drive product decisions that improve outcomes for both providers and residents. This is not a requirements-gathering role - you'll be accountable for product impact.

We're looking for someone who can balance maintaining and improving established products with identifying opportunities to modernize and innovate, including leveraging AI and intelligent logic to transform how our customers work.

Reporting to the Director, Product Management

Key Duties and Responsibilities:

• Own product strategy, roadmap, and execution for your portfolio of Senior Care products
• Drive product decisions grounded in customer insights, data, regulatory requirements, and business value - not just feature requests
• Partner closely with engineering teams to shape solutions and deliver outcomes
• Identify opportunities to modernize legacy products through AI, automation, and smarter workflows
• Navigate complex clinical and regulatory domains (e.g., MDS, LTCF, immunizations, clinical documentation) and translate that understanding into product direction
• Collaborate cross-functionally with design, engineering, customer success, and clinical stakeholders
• Manage products through the full development lifecycle - from discovery and strategy through delivery and iteration

Your Key Strengths:

• Bachelor's degree in Healthcare, Engineering, Business Administration, or related field
• 3+ years of product management experience
• Experience managing software products through the full development lifecycle
• Strong background in healthcare IT, clinical workflows, or regulatory systems
• Ability to influence and drive alignment across engineering, design, and business stakeholders without formal authority
• Comfort with technical concepts including APIs, integrations, and modern development practices
• Excellent communication skills - you can make complex topics clear for any audience

Nice to haves:

• Experience building or integrating AI/ML-powered product features
• Familiarity with clinical documentation, regulatory instruments (MDS, LTCF), or long-term care workflows
• A track record of revitalizing or modernizing legacy products
• A bias toward product impact over process - you focus on outcomes, not just output

$110,000 - $120,000 a year

Canada: At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $110,000 - $120,000 + 10% performance-based bonus and full-time benefits.

Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

Periodic travel to Mississauga and/or Salt Lake City for onboarding, team events, and company meetings. You'll also travel to customer sites as needed to lead discovery sessions, participate in feedback discussions, and deepen your understanding of how our products are used in practice.

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PointClickCare Benefits & Perks:

Benefits starting from Day 1!

Retirement Plan Matching

Flexible Paid Time Off

Wellness Support Programs and Resources

Parental & Caregiver Leaves

Fertility & Adoption Support

Continuous Development Support Program

Employee Assistance Program

Allyship and Inclusion Communities

Employee Recognition ... and more!