Campus Director of Information Technology

CT State Community College

$92K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in computer science or related field;
  • 3+ years of experience in computer systems, network and software design;
  • 1+ year of experience in supervisory roles;
  • Excellent interpersonal and collaborative skills;
  • Ability to communicate technical concepts to diverse audiences.

Responsibilities

  • Manage supervisory, technical, and support staff;
  • Provide feedback on technology service outcomes;
  • Coordinate service goals and evaluate effectiveness;
  • Lead implementation of enterprise technology services;
  • Management of campus technology budget;
  • Ensure customer satisfaction through timely problem resolution;
  • Maintain documentation and knowledge base on IT processes.

Benefits

  • Generous leave policies;
  • Multiple retirement plan options;
  • Comprehensive health insurance choices;
  • Supplemental benefits for retirement and family protection;
  • Tuition reimbursement (if applicable).
Full Job Description
Position Details
Posted: July 28, 2026
Level: Community College Professional 20, 12-month, tenure track position
Employment Type:Standard
Hours: Full-time, 35 hours per week
Anticipated Start Date: July 2026
Work Location: CT State Housatonic 900 Lafayette Blvd, Bridgeport CT 06604
Work Modality: On site; Position is not remote
Closing Date: Applications must be submitted by 5:00pm (EST) on Wednesday, August 26, 2026.Position Summary

The Campus Director of Information Technology (CDIT) is responsible for providing technology service leadership on a campus under CT State Associate Vice President of Technology Operations. The CDIT works collaboratively with Academic Technology Managers (ATM), Enterprise Technology Managers (ETM) and CSCU Shared Services Managers to support the effective adoption and ongoing use of enterprise shared technology services, administrative and academic technologies utilized within the respective campus. The CDIT ensures priorities and guidance provided by ATMs and ETMs are carried out on a campus.
Essential Duties and Responsibilities

Under the direction of the Associate Vice President of Technology Operations, the Campus Director of Information Technology is responsible for managing the work of supervisory, technical and support staff through effective performance in these essential duties:

Key responsibilities include:
  • Reporting to the CT State Associate Vice President of IT, the CDIT assists with the supervision of enterprise shared technology/administrative technology support staff and academic technical support staff on a campus.
  • The CDIT provides critical feedback on implementation and operation outcomes of enterprise technology service components, administrative and academic technology services at a campus level.
  • Working with CT State Associate Vice President of IT, ETMs, ATMs, CT State College Office and CT State functional leaders, the CDIT coordinates service goals based on service needs, strategies to support, metrics to evaluate effectiveness, and reporting mechanisms to ensure enterprise shared technology services, administrative and academic technology services on a campus are meeting the needs of the CT State organization.
  • Lead the implementation and operation of CT State enterprise shared technology service, and administrative and academic technology service components on a campus.
  • Management of campus-based Technology Service Organizational (TSO) technical staff supporting enterprise shared technology services, and administrative and academic technology services at the respective campus.
  • Oversee daily administrative tasks and campus-related functions.
  • Responsible for managing the local campus technology budget.
  • Aid the CT State Associate Vice President of IT and the Associate Dean of Campus Operations with managing state capital funds.
  • Project management and administrative tasks to ensure compliance with enterprise services.
  • Provide supervision, selection, management, and evaluation of campus-based technical support staff.
  • Collaborate with CSCU enterprise technicians, campus technicians and vendors to aid in the identification, development, and implementation of appropriate technology solutions for supporting teaching and learning initiatives as wells as administrative technology needs on a campus.
  • Working with CT State Associate Vice President of IT, ATMs, ETMs, CT State College Office and CT State Campus functional leaders, the CDIT oversee all campus technology operations of enterprise shared technology service, and administrative and academic technology services.
  • Leads strategic and operational planning that directly impact campus level enterprise shared technology service, and administrative and academic technology services.
  • Analyze the resources needed to fulfill the campus's technology service obligations including the development of cost/benefit analysis and long-term forecasts of technology service requirements.
  • Prepare fiscally sound budgets and expected results of expenditures in support of campus-based enterprise shared technology services, and administrative and academic technologies.
  • Aid in the preparation, maintenance, and coordination of disaster recovery plans for consistent business operations on a campus.
  • Engage in professional development to maintain continual growth in professional skills and knowledge essential to the position. Provides direct training to technical staff for related enterprise shared technology service, and administrative and academic technology requirements.
  • Provide onsite and remote technical support for workstations, applications, network services, software, printers, Wi-Fi, etc.
  • Ensure customer satisfaction through the timely and professional resolution of employee problems, which are logged and tracked through the CSCU service desk ticketing system.
  • Maintain documentation and knowledge base articles of IT processes and their respective solutions.
  • Providing support and technical services for various core network devices & services; WAN and LAN connectivity, switches, routers, firewalls, Wi-Fi, printers, VPN, VoIP, etc.
  • Making recommendations for improving existing systems and processes.
  • Managing campus backup and business continuity systems.
  • Maintain/Upgrade/Update campus servers, network equipment, software, and other core services.
  • Work with other regional IT team members and managers to collaborate on successful deployment of enterprise-wide initiatives.
  • Participate in related communities of practice to learn and share knowledge about managing technology services.
  • Maintain a commitment to CT State overarching goals, including initiatives encouraging equity and diversity.

Additional responsibilities include:
  • Attendance and participation at convocation and commencement ceremonies
  • Service on assigned committees and task forces
  • Attendance and participation at committee, staff, informational and professional meetings which may occur during evenings and weekends.

This posting outlines qualifications, experience, and skills but is not limited to the full specifications in the official job description.
Minimum Qualifications

Bachelor's degree in computer science or related technological discipline with three (3) or more years of experience in computer system, network and software design, development and implementation and one (1) or more years of experience in supervision of others; or a combination of education, training, and experience which would lead to the competencies required for successful performance of the position's essential duties.

Required Knowledge, Skills, and Abilities:
  • Proven ability to serve as an effective member of a management team, be an effective leader to a team of highly trained personnel and consultants; and interact effectively with technical staff, technical service customers, auditors, consultants, vendors, and stakeholders at all levels.
  • Excellent interpersonal and collaborative skills, and the ability to communicate technical concepts to technical and nontechnical audiences.
  • Experience managing, evaluating, training, sourcing and disciplining technical staff.
  • Experience working within a complex organization, interacting with and influencing multiple stakeholders.
  • Proven track record and experience in developing technical solutions, technical standards, policies, and procedures, as well as successfully executing solutions to achieve the objectives of customers within a dynamic environment.
  • Knowledge of common operational management frameworks with detailed knowledge of IT Service Management (ITSM.)
  • Ability to work effectively with individuals from diverse academic, socioeconomic, cultural, and ethnic backgrounds, including individuals with disabilities
  • Excellent interpersonal, oral, and written communication skills
  • Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Outlook, Teams)
Preferred Qualifications
  • Master's degree in computer science or related technological discipline or at least two years of experience supervising technology projects.
  • Experience with Windows and Mac operating systems (OS) in an Academic environment.
  • Experience with help desk ticketing systems (example SNOW - Service Now)
  • Experience in higher education.
Salary and Benefits
  • Salary $92,606 approximate annual

CT State offers a comprehensive benefits package, including:
  • Generous leave policies
  • Multiple retirement plan options
  • Comprehensive health insurance choices
  • Supplemental benefits for retirement and family protection
  • Tuition reimbursement (if applicable)

For more information, visit: CSCU - Human Resources - Future Employees.
Application Instructions

To apply, submit:
  • A cover letter
  • A resume

The cover letter may be entered as text in the corresponding box, or it can be uploaded as a combined file with the resume.

Important Notes:
  • Incomplete applications or those submitted after the deadline will not be considered
  • Links to external resume sites are not accepted
  • Apply online at: www.ct.edu/hr/jobs
  • CT State Community College cannot sponsor work visas
  • Applicants must be authorized to work full-time in the United States
Selection Process

After the closing date, applications will be reviewed by a selection committee. Candidates selected for further consideration will be those who best meet the minimum and preferred qualifications and who submitted all required materials by the deadline.

The selection process may include interviews and practical exercises (e.g., written, technical, or simulation exercises). Finalists will be recommended to the Hiring Manager for final selection.

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