Qualifications

• Bachelor's degree in Marketing, Communications, Business, or a related field required.
• 3-5 years of experience in a client-facing role, preferably in digital marketing, media, or SaaS.
• Strong organizational skills with a proven ability to manage multiple campaigns simultaneously.
• Excellent written and verbal communication skills, capable of simplifying complex concepts for clients.
• Analytical skills to interpret data and effectively troubleshoot issues.
• Proactive, resourceful, and adaptable in a fast-paced work environment.
• Experience executing digital marketing campaigns preferred, particularly in the tech or info security fields.

Responsibilities

• Manage a large portfolio of digital campaigns, ensuring client goals are met with clear strategies and timelines.
• Act as the main point of contact for clients, providing proactive support and maintaining a high service standard.
• Monitor campaign performance, analyze KPIs, and troubleshoot issues to maintain excellence in client interactions.
• Identify opportunities for client growth and retention by collaborating on upsell and cross-sell strategies.
• Gather client feedback to influence product development and enhance campaign innovation.
• Work across sales, marketing ops, and product teams to ensure a seamless customer experience.

Benefits

• Collaborative and supportive team environment focused on client success.
• Opportunities for professional development and career advancement.
• Dynamic and fast-paced work culture with a focus on measurable results.