Purpose of the roleThe Campaign Manager works with both their clients and their team to ensure the efficient and effective running of their accounts. They clearly understand their clients' objectives and requirements, the commercial terms of their retained accounts and projects and level of resource required to service the accounts. Client facing, Campaign Managers translate quick but creative thinking into decisive action; providing team management, delegation of tasks and exceptional media relations skills.
Key responsibilities and tasksClient Management
- Assists the team with the management of client accounts and projects, helping to establish TEAM LEWIS as an invaluable long-term partner for marketing and communications services
- Coordinates communication (including meetings and reviews) with clients, adhering to deadlines and client service level agreements
- Supports the new business process by providing research and coordination
- Assists with the coordination of press tours, events and review programs
Media Relations
- Understands and avidly follows the news agenda, positioning clients and products within context
- Researches and identifies appropriate journalists, bloggers and analysts on an on-going basis
- Develops media and blogger relationships for self and on behalf of the team
- Monitors relevant news sources and alerts the team to relevant breaking news opportunities
- Develops an understanding of strong news angles and media opportunities, escalating these to more senior team members
- Organizes and coordinates media interviews and press briefings
Content
- Drafts a broad range of written materials including biographies, briefing documents, media alerts, soundbites, Q&As, backgrounders and boilerplates
- Creates press materials and compelling content for both traditional and digital media
- Creates valuable and insightful briefing sheets to assist clients with their press communications
- Develops and shares knowledge around how to find a good news angle or hook
- Focuses on improving writing ability, adapting and refining style to suit the needs of the client
Digital / Social media
- Uses social media platforms to expand own network, develop media relationships and positively impact client results
- Provides social media insight as well as execution and management of related digital activity
Team working and development
- Ensures personal and deliverable client objectives are met on an on-going basis
- Accurately reports activity levels and regularly completes timesheets to ensure correct allocation of client and team duties
- Escalates general new business requests to appropriate team members
- Works closely with line manager to maximize own strengths, improve weaknesses and support individual and team career development
- Regularly attends TEAM LEWIS training sessions and daily press briefings to enhance skills and develop knowledge
Reporting and analysis
- Tracks and reports on media activity, including coverage reports, press clippings, online media engagement, showing progress using metrics
- Ensures that all account activity and results are reported back to the Senior Campaign Executive / Campaign Manager / Campaign Director
- Communicates account performance internally at account reviews
- Provides reports to the Campaign Manager, Campaign Director or senior management team on request
General
- Supports the Account Servicing team on ad hoc initiatives and projects
- Takes a proactive role in promoting the TEAM LEWIS brand, its work, identity and values
- Supports the HR / talent team by promoting both internal and external opportunities at TEAM LEWIS across social media and via the referral scheme
- Contributes and supports the continuous improvement of systems, practices and policies
About you- Ideally, previous internship experience of working in a PR, marketing or digital communications environment
- Attention to detail
- Proven written ability in English and local languages
- Creative thinking
- Confident presentation skills
- Keen interest in the media: print and broadcast
- Calmness under pressure and ability to achieve tight deadlines
- Clear interest in current affairs and news agenda
This job description is not intended to be an exhaustive list of the responsibilities for this role. Other responsibilities may be added from time to time.
Benefits:- Competitive salary
- Hybrid work environment
- Generous PTO
- Paid parental leave
- Medical, dental, and vision benefits + life insurance (eligible day 1 of employment)
- 401k with employer match
- Travel Programs
- Up to $2k donation to a charity of your choice!
The expected salary range for the Campaign Manager position is between $95K - $113K. Base annual salary is determined by factors such as location, experience, and expertise.Department Account Servicing Role PR & Social Locations Boston MA Remote status Hybrid Employment type Full-time
