CUNA Mutual Group

Campaign Design Lead (Hybrid in Madison, W or Waverly, IA)

CUNA Mutual Group$104K — $156K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in marketing, business, computer science, or related field; equivalent experience acceptable
  • 7+ years in the direct response industry focusing on data analysis and campaign development
  • Proven ability with relational databases and strong analytical skills
  • Proficiency in MS-SQL, Unica Campaign, Salesforce Data Cloud, and Microsoft Excel
  • Certification in Unica Campaign Designer or Salesforce Data Cloud Consultant preferred or willingness to obtain within 12 months
  • Knowledge of Adobe Workfront and Azure Dev Ops is a plus
  • Demonstrated success in project management and ability to mentor others

Responsibilities

  • Oversee the intake and quality of audience selection work
  • Research and consult on innovative audience design strategies
  • Engage in Marketing Planning ceremonies and interface with the strategic Marketing Core Team
  • Provide guidance to analysts on high-impact initiatives and strategies
  • Recommend new audience selection methods and drive implementation
  • Conduct quality assurance checks on audience logic before production
  • Support complex issue resolution and optimize audience selection processes
  • Collaborate with IT for technology support and lifecycle management needs
  • Develop and execute User Acceptance Testing (UAT) plans
  • Lead cross-functional collaboration for large initiatives

Benefits

  • Medical, dental, and vision coverage
  • Employee assistance program
  • Life insurance and disability plans
  • Parental leave and paid time off
  • 401k plans
  • Tuition reimbursement
  • Flexible workplace options to promote work-life balance
Full Job Description
Job Purpose: This position is responsible for consulting and developing strategies around the "art of the possible" for audience design and list selection within assigned business segments across Unica Campaign and Salesforce Data Cloud. This role will drive business objectives through oversight of Analyst workload assignments, mentoring others, defining new technology requirements, as well as implementing complex relational database strategies to increase operational effectiveness and customer engagement in Marketing tactics. Job Responsibilities:
  • Responsible for intake and quality of all audience selection work for assigned business segment
  • Owns consulting on and researching "art of the possible" for assigned business segment within the audience design/list selection domain
  • Participates in Marketing Planning ceremonies, proactively bringing forward ideas for consideration and interfaces with the strategic Marketing Core Team for assigned business segment
  • Provides direction and coaching to analysts on complex, high-impact or cross-segment initiatives
  • Proactively recommends and drives implementation of new audience selection strategies
  • Reviews implementation (QA) of net-new audience logic before production go-live and may occasionally perform complex audience builds.
  • Supports complex issue resolution
  • Develops and optimizes audience selection processes, including creating documentation and training other team members
  • Consults with IT on enablement support as well as required technology lifecycle management needs, identifying appropriate sequencing to minimize disruption to business operations.
  • Develops User Acceptance Testing (UAT) plans, executing UAT as well as assigning duties to analysts as necessary
  • Leads, plans, coordinates or aligns cross-functional partners on large or complex initiatives.
The above statement of duties is not intended to be all inclusive and other duties will be assigned from time to time. Job Requirements:
  • Bachelor's degree in marketing, business, computer science, or related field, or equivalent combination of education and/or related professional work experience.
  • 7+ years in the direct response industry with an emphasis on data analysis and campaign (audience) development across direct mail, email and digital audiences.
  • Proven experience working with relational databases and demonstrated strong analytical skills.
  • Expertise in the following applications: MS-SQL, Unica Campaign, Salesforce Data Cloud, and Microsoft Excel
  • Unica Campaign Designer or Salesforce Data Cloud Consultant Certified (or willing to become certified within 12 months of hire)
  • Knowledge of Adobe Workfront and Azure Dev Ops preferred.
  • Demonstrated success in project management.
  • Ability to handle multiple projects and priorities while mentoring others.
  • Ability to think creatively to achieve desired results.
  • Excellent written and verbal interpersonal skills and ability to work in a project-oriented, diverse team environment.
  • Leadership experience in the form of leading direct reports and/or project teams preferred.
  • Experience with Salesforce Marketing Cloud a plus.
If you're ready to help make a difference, apply today. A resume is required to apply. TruStage may process applicant information using an Artificial Intelligence (AI) tool. This tool automatically generates a screening score based on how well applicant information matches the requirements and qualifications for the position. TruStage recruiters use the screening score as a guide to further evaluate candidates; the score is one component of an application review and does not automatically determine whether a candidate moves forward. Candidates may choose to opt out of this process. Compensation may vary based on the job level, your geographic work location, position incentive plan and exemption status. Base Salary Range: $104,200.00 - $156,300.00 At TruStage, we believe a sound, inclusive benefits program is of vital importance, along with a flexible workplace that allows for work-life balance, career growth and retirement assistance. In addition to your base pay, your position may be eligible for an annual incentive (bonus) plan. Additional benefits available to eligible employees include medical, dental, vision, employee assistance program, life insurance, disability plans, parental leave, paid time off, 401k, and tuition reimbursement, just to name a few. Beyond pay and benefits, we also recognize that flexibility, including working in a place you prefer, is essential to caring for our employees. We will continue to strive to offer flexibility and invest in technology and other tools that will make hybrid working normal rather than an exception, so that when "life happens," you can focus on what's most important.

About CUNA Mutual Group

CUNA Mutual Group is an insurance and financial services company that provides a range of products and services to credit unions and their members. The company's offerings include life, disability, and long-term care insurance, as well as retirement planning and investment services. CUNA Mutual Group was founded in 1935 and is headquartered in Madison, Wisconsin. The company has more than 5,000 employees and serves more than 95% of credit unions in the United States.
Learn more about CUNA Mutual Group
Size
5,000 employees
Industry
Founded
1935

Similar Jobs

More Jobs at CUNA Mutual Group

More Business Services Jobs

Find similar Campaign Design Lead (Hybrid in Madison, W or Waverly, IA) jobs: