Key Responsibilities:

• Implementation, configuration, and support of call recording, speech analytics, and workforce management solutions for the client.
• Hands-on engineering, vendor coordination, testing, performance support, and postproduction stabilization.
• Participate in performance testing and tuning activities to ensure application stability and scalability

NOTE: Role requires 60% onsite client work in Pennington NJ; Charlotte NC; or Addison, TX and client mandated time away, 5 days per quarter

Basic Qualifications:

• 5+ years of experience in Call Recording and Speech Analytics
• 10+ years of overall IT experience
• Bachelor's degree

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted until 07/10/2026

Accenture Flex offers a market competitive suite of benefits including medical, dental, vision, and long-term disability coverage, a 401(k) plan, and paid time off. See more information on our benefits here:

Accenture Flex Jobs

Role Location Hourly Salary Range

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Illinois - $44.00 - $54.00/hour

Maine - $44.00 - $54.00/hour

Maryland - $44.00 - $54.00/hour

Massachusetts - $44.00 - $54.00/hour

Minnesota - $44.00 - $54.00/hour

New York - $44.00 - $54.00/hour

New Jersey- $44.00 - $54.00/hour

Virginia- $44.00 - $54.00/hour

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