Call By Call Coach

Genz-Ryan

$50K — $150K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 2 years experience in high-performing sales roles.
  • Experience in residential services (HVAC, plumbing, electrical) is preferred.
  • Strong sales instincts and ability to quickly build trust.
  • Excellent verbal and written communication skills.
  • Ability to provide direct feedback while maintaining a positive environment.
  • Comfortable using technology including video conferencing and CRM tools.
  • Adaptable and thrives in fast-paced environments.
  • Self-motivated with a detail-oriented, process-driven approach.

Responsibilities

  • Provide live coaching support to technicians during customer interactions.
  • Help technicians present service and product options effectively.
  • Lead virtual presentations for higher ticket items using video software.
  • Partner with technicians to qualify leads and close sales.
  • Perform ride-alongs for hands-on coaching.
  • Track and analyze team performance metrics.

Benefits

  • Engage in a culture that combines productivity with enjoyment.
  • Receive exceptional training and onboarding support.
  • Opportunities for career growth, with a preference for internal promotions.
  • Lucrative, uncapped compensation plan available.
  • Utilize cutting-edge technology for increased efficiency.
  • Participate in regular 'clarity breaks' for mental well-being.
  • Enjoy a modern office environment with lounges and snacks.
  • Weekly tracking of staff happiness to promote a positive work culture.
  • Participate in social events year-round.
  • 100% company-paid health and dental insurance (individual and family).
  • Paid short-term disability options available.
  • Flexible Spending Accounts for medical and dependent care.
  • 401(k) plan with employer match benefits.
  • Paid vacation and public holidays.
  • Receive payments weekly for convenience.
Full Job Description
Genz Ryan is Hiring a Call-By-Call Coach!

Ready to make a real impact by coaching our HVAC, Plumbing, and Electrical field technicians? Join Genz Ryan and help elevate our team's performance by providing real-time coaching and guidance during customer interactions.

What You'll Do:
  • Provide live coaching support to technicians during customer calls and appointments.
  • Help technicians present multiple service and product options effectively (Good, Better, Best).
  • Lead virtual presentations for larger ticket items, using video software to engage customers.
  • Partner with technicians to qualify leads and close sales.
  • Perform occasional ride-alongs to offer hands-on coaching.
  • Track and analyze performance metrics to keep the team sharp.

Requirements
  • Minimum 2 years experience in a high-performing sales role.
  • Experience in residential services such as HVAC, plumbing, or electrical is highly preferred.
  • Strong sales instincts and proven ability to build trust quickly.
  • Excellent communication skills, both verbal and written.
  • Ability to provide direct, honest feedback while fostering a positive team environment.
  • Comfortable with using technology including video conferencing and CRM tools.
  • Adaptable and able to thrive in a fast-paced, dynamic environment.
  • Self-motivated with a process-driven approach and attention to detail.

Benefits
  • Be part of a culture that gets sh!t done and has fun doing it!
  • Exceptional training and onboarding to set you up for success.
  • Career growth? Absolutely - we love promoting from within!
  • Lucrative, uncapped compensation plan!
  • We use cutting-edge tech to make our jobs easier and more efficient.
  • Regular "clarity breaks" - because mental well-being matters.
  • Modern office with lounge and game areas, stocked with snacks and drinks.
  • We track everything - including staff happiness on a weekly basis!
  • Epic social events year-round.
  • 100% company-paid health and dental insurance (for both single and family).
  • Paid short-term disability.
  • Flexible Spending Accounts (Medical and Dependent Care).
  • 401(k) with employer match.
  • Paid vacation and holidays.
  • Weekly pay - because waiting is overrated!


Position pays $50,000.00-$150,000.00 and beyond, in annual salary!

Don't miss the chance to be part of an amazing team in a booming industry!


Check out our Facebook page to learn more about us:
https://www.facebook.com/genzryan/
www.genzryan.com

GENZ RYAN EMPLOYEE TESTIMONIAL

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