As a Service Coordination Administrator, you will be responsible for providing the front-line support to establish user needs and disseminating remedies for Calgary Police Service (CPS) facilities. Primary duties include: • Oversee the booking and management of shared boardrooms. • Process booking forms and submit work order requests. • Receive and review Enhanced Security Clearance Declaration for all non-CPS personnel (contractors, volunteers, commissionaires, etc.) requiring access to CPS sites. • Create and monitor IT service requests for commissionaires. • Maintain and monitor all key requests to all CPS Members and authorized personnel for doors, locks and lockers. • Maintain locker database and issue lockers to authorized personnel. • Distribute General Entry (GE) keys. • Facilitate the work order process for building concerns through the customer request portal (i.e. Computerized Maintenance Management System - AssetWORKS - AiM). • Maintain databases and generate reports. • Monitor front counter and phone inquiries. Qualifications • A 1-year certificate in Business Administration or Administrative Assistant or a related field, and a minimum of 3 years experience in work order dispatching or service coordination working in a Facility Management or related environment. • Experience working in facilities or asset management are considered an asset. • Intermediate proficiency in Microsoft Office (Word, Excel, Outlook) is considered an asset. • Experience with a computerized maintenance management system such as AiM or similar is also considered an asset. • Success in this position requires emotional intelligence; creating and sustaining safe, respectful and inclusive workplaces; promoting supportive, balanced and professional accountability; building and maintaining relationships; developing self and others; striving for results. Pre-employment Requirements • An enhanced security clearance will be conducted. • Successful applicants must provide proof of qualifications. Education obtained from out of country must have or be able to obtain, an Education Credential Assessment (ECA) for confirmation of equivalent credentials. Position and Pay Information Business Unit: Calgary Police Services Union: CUPE Local 38 Position Type: 1 Permanent Compensation: Pay Grade 6 $34.37 - 45.97 per hour Hours of work: Standard 35 hour work week. Days of work: This position typically works a 4 day work week, 8.75 hours per day. Location: 5111 - 47 Street N.E. Audience: Internal/External Apply By: July 13, 2026 Job ID: 314826