BoomTown

Cage Manager

BoomTown • $80K — $88K *
Aurora, IL 60505In-Person
Hospitality & Recreation
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's Degree or equivalent experience (4-8 years)
  • Proficient in Microsoft Office and database management
  • Excellent verbal and written communication skills
  • Flexible availability for all shifts including nights and weekends
  • At least 21 years of age

Responsibilities

  • Assist in departmental budgeting and compliance
  • Promote and demonstrate superior customer service
  • Respond to guest inquiries and concerns
  • Conduct investigations into operational discrepancies
  • Manage operation supply inventory for staff needs
  • Administer employee recognition programs
  • Secure financial integrity and oversee cage bank operations

Benefits

  • Bonus eligibility
  • Opportunities for employee recognition
  • Exposure to diverse operational challenges
  • Dynamic work environment with varying shifts
Full Job Description
The Cage Manager is responsible for supervising and managing staff in the Cage/Credit department. They support, administer, and manage operational goals and monitor the achievements of performance and profit objectives.

ESSENTIAL RESPONSIBILITIES

  • Responsible for assisting in the budget process for the department and provide recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager
  • Enthusiastically supports, actively promotes, and demonstrates superior customer service
  • Effectively respond to a supervisor's requests in all areas of guest interaction and guest concerns
  • Conduct investigations into variances, violations of internal controls, and violation of reporting requirements
  • Responsible for all operation supply inventory. Ensures team members have the tools needed to do their jobs to maximize efficiently
  • Administration of reward and recognition programs to maximize employee engagement
  • Responsible for securing the integrity of all assets and oversees balancing of all cage banks
  • Review and approve cage documentation based on established levels of authorization
  • Prepare/review currency transactions reports
  • Approve credit line availability
  • Review of multiple transactions logs for accuracy
  • Responds to guest inquiries while monitoring and applying service recovery within authorized levels
  • Ensures all staff are trained and follow CTR and SARC procedures; responsible for making sure all paperwork is completed and reported in accordance with established compliance procedures
  • Creates effective and efficient schedules


BRING US YOUR BEST.

QUALIFICATION REQUIREMENTS

  • Must be at least 21 years of age
    Bachelor's Degree (B.A/B.S.) or equivalent; or four to eight years related experience and/or training; or equivalent combination of education and experience
  • Must have be proficient in computer knowledge to include keyboarding skills, Microsoft Office applications, email usage, and database, spreadsheets, and word processing software
  • Must have excellent verbal and written communication skills
  • Flexible to work all shifts including holidays, nights, weekends, and overtime as business needs dictate


STARTING SALARY

$80,000 to $88,000 annually, plus bonus eligibility

About BoomTown

BoomTown is a real estate technology company that provides a platform for real estate agents and brokers to manage their businesses and connect with clients. The company's platform includes a range of tools and features, such as lead generation, CRM, and marketing automation. BoomTown has a strong reputation for delivering innovative solutions that help real estate professionals improve their productivity and grow their businesses. The company is committed to providing exceptional customer service and building long-term relationships with its clients.
Learn more about BoomTown
Size
200 employees
Industry
Real Estate & Construction
Founded
2014
* Ladders Estimates

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