Position Title: Cafe ManagerSalary: $80,000 - $85,000Job SummaryAs a Cafe Manager at the Employee Eatery at The Met Museum, you'll play a key role in shaping a welcoming and high-quality dining experience for employees and guests. In this role, you'll guide the front-of-house team, support daily operations, and help create a culture centered on hospitality, collaboration, and service excellence.
You'll partner closely with culinary and operations teams to deliver consistent, thoughtful service while maintaining an organized, well-run dining environment. This is a great opportunity for someone who enjoys developing people, working in a dynamic setting, and contributing to a strong service culture.
Key Responsibilities- Lead, coach, and support front-of-house team members in delivering attentive, high-quality service
- Participate in hiring, onboarding, and ongoing training to build a confident and capable team
- Create and manage schedules, payroll processes, and daily administrative tasks to support efficient operations
- Monitor food and beverage costs by supporting inventory management, par levels, and resource planning
- Facilitate pre-shift meetings to align the team on daily priorities, service standards, and guest expectations
- Collaborate with culinary, operations, and support teams to ensure a seamless guest experience
- Manage reservations, seating plans, and station assignments to support service flow
- Develop and oversee side work assignments, ensuring completion and teamwork across roles
- Foster a clean, organized, and welcoming dining environment
- Respond to guest feedback with professionalism, empathy, and a focus on resolution
- Support planning and execution of special events or promotional initiatives when needed
What We're Looking For- Experience in hospitality, restaurant, or foodservice environments, with exposure to front-of-house operations
- Previous leadership or team coordination experience (formal or informal)
- Ability to coach, support, and develop team members in a positive and inclusive way
- Comfortable managing schedules, basic financial processes, and operational details
- Familiarity with POS systems, reservations platforms, or similar tools is helpful
- Strong communication skills, both written and verbal
- Ability to stay organized and focused in a fast-paced environment
- Interest in fine dining or elevated service standards
- Experience supporting events, promotions, or guest programming
- Comfort working with basic business tools such as Excel, Word, and Outlook
- Commitment to delivering a high level of service and maintaining professional standards
Apply to Restaurant Associates today!Restaurant Associates is a member of Compass Group USA
Click here to Learn More about the Compass StoryAssociates at Restaurant Associates are offered many fantastic benefits.- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Applications are accepted on an ongoing basis.Req ID: 1548861
Restaurant Associates
Michael Abbey
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